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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Our experience has been brilliant. We needed to ask advice before booking and Darryl replied quickly answering fully our questions. They managed to secure us fantastic seats for our chosen match and a... Toon meer

Beoordeeld met 5 van de 5 sterren

Hi Like i have said before Darryl have proved excellent 👌 service , just it was unfortunate that pope Francis passed away so meaning that inter game got cancelled to next day but still managed t... Toon meer

Beoordeeld met 5 van de 5 sterren

Amazing location and tent, better than what we bargained for! Host was smart and flexible and helped get us off to a good start despite difficulties. We were upgraded because Tickazilla recognized tha... Toon meer

Beoordeeld met 5 van de 5 sterren

Unfortunately our trip to Barcelona has been cancelled but I can’t recommend Tickazilla highly enough. From start to finish Daryll has gone above and beyond, from refunding me on the spot when I reali... Toon meer

Bedrijfsgegevens

  1. Kaartverkoper voor evenementen
  2. Groepsaccommodatie
  3. Vakantieaccommodatie
  4. Sporttourbedrijf
  5. Reisbureau

Geschreven door het bedrijf

Tickazilla.com is a trading name of Football Encounters UK Ltd and is registered as a limited company in England and Wales. With 23 years of history and expertise in arranging tickets and hotel accommodation to football events, we have quickly established ourselves as a firm favourite with customers and as one of the World’s leading football event specialists. Football Encounters was founded in 2002 focusing purely on Football tickets and holidays. Building on the experience gained since we began, we launched a new website in 2009 under the name of ‘tickazilla.com’ to promote additional sporting and cultural events. In July 2012, we released a new look website that features a new online booking system for discounted hotels across the World. We believe we are the right company to fulfil your leisure travel requirements and ensure all elements of your booking run like clockwork. Our main aim is to provide a one hundred percent customer satisfaction rate. Our reputation for high quality, value for money packages is growing sale by sale. You will find that our services are second to none and like most of our customers, you will keep coming back to us time and time again. All of our business dealings are administered in a professional manner and we implement the highest standards throughout. Our business is highly committed to honesty and integrity. We believe that the success of our company is dependent on our reputation and reliability, and also the credibility of each person across our entire business network. Employing a small team we have extensive knowledge of travel and a further passion for what we are selling. Our experience, knowledge, enthusiasm and first hand experience enable us to not only provide customers with impartial advice and information but also ensure we offer an unrivalled, personal, service amongst our competitors. Whether you’re booking as an individual or as a large group you can rest assured that we have the experience and ‘know-how’ to take the stress out of your planning so you can focus your efforts on deciding how best to enjoy your time away. And don’t forget; we are just an email or phone call away if you have a question, comment or query. Our priority is to provide the highest standards of customer service. Our previous and existing customers will acknowledge, we offer personal attention to detail and provide a first class quality service in all phases of our customer’s transactions including exceptional sales care. Whether you choose to book online via our website or by email or telephone, we are always at hand to assist throughout. We offer the flexibility to cater for all types of bookings. Customers may book hotel or event tickets separately, or a combination of both. We appreciate that making purchases with a company for the first time involves a high level of trust from our customers. To reassure our customers, we offer a personal dedicated 24 hour emergency out of hours telephone number in the event they need to contact us for any unlikely reasons whilst at their trip destination. This number can be found via our customers’ online account. We are also at hand to assist during office hours either via e-mail or our main office telephone number. Any money that customers pay to us is held in a trustee account until the contract has been fully performed, which ensures that your full payment is protected and refunded to you in the unlikely event of our insolvency. This provision is in accordance with ‘The Package Travel Regulations’ set by the Department of Trade and Industry in the United Kingdom. Also, if customers pay for their booking via credit card then they will be protected by their credit card company in the unlikely event of our insolvency. If something does go wrong you can be confident that our staff will take all the necessary steps possible to take care of you. Our services have been enjoyed by many customers, both private and corporate, from all four corners of the World. Many of our clients include customers from the UK, USA, Australia, Ireland, Sweden, Denmark, Norway, Japan and Hong Kong.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

392 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Very reliable

Very reliable, got to my hotel in Madrid and tickets were behind the reception desk waiting for me to collect them!.

22 januari 2025
Beoordeeld met 5 van de 5 sterren

Calcio made easy.

At first the ticket area I wanted were not shown on the web-site so I emailed them.
Within an hour they explained there is sometimes a delay in the release of them. Darryl then proceeded with my order.
Excellent service,

8 december 2024
Beoordeeld met 5 van de 5 sterren

Fourth time with you guys and you keep…

Fourth time with you guys and you keep getting better. Great communication and always great reserved seats. Darryl and his crew have always made done an outstanding job.
Commincation: 5 stars
Meet n Greet: 5 stars
Seating: 5 stars
A good time: ALWAYS
See you next year Darryl!
Warmest regards,
Paul

7 oktober 2024
Beoordeeld met 3 van de 5 sterren

3 STARS - Not worth the money for the value we recieved

5 STARS - Excellent communications, level of detail in instructions and our guide (Gina) from the meeting point hotel to Oktoberfest

1 STAR - For the price of the tickets we paid we were highly dissappointed in the tent table we were assigned. It was quite possibly the worst table in the entire tent. Two from our group weren't even able to sit down and had to stand the entire time. They had to ask an adjacent table if they could eat their meal there.

3 oktober 2024
Logo Tickazilla

Antwoord van Tickazilla


Thanks for submitting your feedback. We are pleased to hear that you were satisfied with our customer service and the meet and greet package we provide at the Munich Oktoberfest. However, we are sorry to learn of the disappointment you experienced with your table position and size. In the first instance, your table was allocated by the tent in accordance with the description provided to you at the time of your online booking (via our website). This explained that tables may be located anywhere within the general seating areas of your chosen tent including the main ground floor, boxes or interior balconies. Unfortunately, we have no influence over the exact position of the tables that are allocated to us by each tent. At the Oktoberfest, basic wooden tables are provided to guests inside each tent. Most of these 'beer bench' tables are designed for 10 people and in your case, this was true. A table for 10 people was provided to your group (6 guests), which you shared with 4 other guests. The table was therefore not overcrowded, but corresponded to the official number of people allowed on the table reservation. We do however appreciate that these narrow tables are less comfortable than a restaurant and may sometimes be a tight squeeze, especially for larger built guests, but this is the same for everyone and how the tables are duly provided within each tent.

Beoordeeld met 5 van de 5 sterren

Would highly recommend Tickazilla.

Tickazilla are a wonderful, reliable company to use when booking your match tickets. Most especially Darryl Read was a fabulous person to deal with when arranging our birthday surprise trip to an RB Leipzig soccer match for our Sons 21 Birthday. Endless support & fabulous customer service guaranteed.

13 mei 2024
Beoordeeld met 5 van de 5 sterren

Amazing service

I was really struggling to get hold of tickets for a Real Madrid game. Looked on all the usual sites, StubHub, Livefootballtickets, viagogo etc. But every one of them had a service charge on top of the ticket prices (Stub hub was £75 per ticket!) I came across tickazilla. No service charges. I requested two tickets. Then pretty quickly had an email off Daryl saying they had manage to obtain two tickets. Daryl sends you a WhatsApp and is available throughout and really helpful. The tickets were delivered to my hotel the day before the game and we went to the game without a hitch. Amazing experience which wouldn't have been possible without Daryl. Next time I go away on a football trip, this is the only place I will buy my tickets.

31 maart 2024
Beoordeeld met 5 van de 5 sterren

France v England Lyon March 24

Brilliant Brilliant service. Last minute acquisition of match tickets e was seamless and great value for money. Darryl as usual was superb and extremely professional throughout. I highly recommend Tickazilla for all your ticket needs.

19 maart 2024

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