Tickets Bolivia Reviews 70

Great customer service! A lot of the negative reviews seem to be from inexperienced tourists. Bolivia is constantly dealing with blockades and disruptions which results in unpredictable cancellations. I had a tour through La Paz and into Uyuni and Tickets Bolivia was very professional and consistent with the scheduling and service. When a refund was necessary all that was needed was patience and I received everything back. I highly recommend Tickets Bolivia because other companies can get complicated and sketchy. Tickets Bolivia is very clear and easy to use.

Finger weg!

Ich hab mehrere Buskarten gekauft, bezahlt und nix am Ende gekriegt. Hab gerade das Geld zurück bekommen, weil per Paypal bezahlt habe und Konflikt angefangen.

Fake Unternehmen. Betrug!!!

Schrecklich! Bucht nicht mit diesem Unternehmen! Sie lassen einen Strecken buchen, die sie überhaupt nicht befahren. Absolute Frechheit!

Amazing and wonderful costumer service they have. I loved.
Always really good with everything, with changes, with schedules.
Amazing service...
Thank so much for the hospitality...

Booking works perfect (1star) unfortunately this company commissions double the actual price of the ticket. One might think it's fine due to low prices anyways, I think it's a rip off and not how it works nowadays. A maximum of 20% would be normal in travel sector. Please, if you have the opportunity book the ticket directly at the bus station or from the company you want to go with, even though online purchases are so comfortable.

I booked return tickets from La Paz to Uyuni on 11 September to depart on 12 September. At the time of my booking the company was not operating buses due to blockades, but they still allowed me to book and pay money. Soon after, I was informed by my hostel that no buses would be going to Uyuni. I quickly checked with Tickets Bolivia who confirmed this, despite happily taking my money that day. It has now been 11 weeks and I have not received a refund for my tickets, which cost over £100. I have liaised with their “customer service” department who just keep saying “next week” though I have now realised these are likely con artists and I will not be receiving the refund at any point. Really disappointing that this is just another tour company giving the industry a bad name.

Do not use, especially whilst there are protests.

They will not refund you and will continue to ignore your emails, even if your bus can not reach it's destination due to blockades.

Not only was the bus station closed from source but there were blockades and violent protests in La Paz, where we wanted to go. It was therefore impossible for us to get there.

On 12th September due to the general strike in Uyuni our buses to Tupiza and back were cancelled. First everything looked fine got email from Tickets Bolivia on the evening of the 12th "We received the information that the bus from Uyuni to Tupiza on September 12th was cancelled due to a strike on the sector and the return trip will also be cancelled for the same reason. Sorry for the inconvenience with the trip. We will proceed to a complete refund of the tickets TB-##### and TB-##### for it. Please allow the following two to three weeks for the refund process to be completed. You will receive a confirmation email of the transaction." After waiting 4 weeks with no contact we chased the refunds up. Finally today 26th October we got confirmation of one refund but an excuse by Tickets Bolivia that they would not refund the Uyuni to Tupiza as the bus company had indicated we had taken the bus? How could we have taken a bus that was cancelled due to a strike no transport not even cars were being used as all roads had been blocked? I have been chasing them to get confirmation of the second refund has been processed as it should have been, but have had no replies to my emails. So I'm left with no choice but to get the refund recovered via my Credit Card company and to place reviews to warn potential customers to avoid Tickets Bolivia due to the poor customer service.

I brought a ticket from Uyuni to San Pedro Atacama online as I tried to go to the bus station but they are only open during the times of buses leaving.

Once you’ve made your payment, you have to print off the email. Then arrive at the bus stop and you have to give this in to check in - then they give you a different bus ticket that you must keep during your journey as they check at various points.

Tickets from this website is a lot higher as they need commission but it’s The only way to book as the bus company were only open at certain times. I think it’s geared towards the tourist market rather than locals

Attention, pure fraud and rip-off. Dubious!

I would like to warn all travellers to buy bus tickets online from this company.

I bought bustickets online, entered my credit card details for payment and then completed the order process. I was never sent an order confirmation or an eTicket. Even after a futile attempt to contact the service afterwards, no reaction - so I had to buy a new ticket on the spot (Sucre, especially the bus terminal and the surrounding area are not a great place to be).

Best of all: The amount of the tickets was charged to my credit card. Because of this I tried to contact the service again and described the incident in detail - only a standard answer came back, in bad English with the claim that the ticket had been sent. This definitely didn't happen - I even contacted the email provider! I didn't react at all to new mails.

Conclusion: Hands off Ticketsbolivia.com - fraud, rip-off and bottomless cheek!