TIEDEX LIMITED Reviews 261

Unbelievable service, purchased a large basketball arcade game just before Christmas, as it was such short notice I called to confirm it would arrive on time, I was sent photos of product via text and the deliver was sent next day to Northern Ireland and arrived with time to spare. [I had purchased this item from 3 places online prior and all 3 just cancelled my order and said they couldn’t guarantee delivery prior to Christmas] TieDex was a saviour and I couldn’t recommend them highly enough. Brilliant communication from start to finish and sent tracking info. Product was exactly as described and absolutely brilliant. I can’t thank you enough

Fantastic company with an excellent delivery service thankyou.

It’s been ongoing for weeks. The wrong order was sent. Emails requesting collection were not relied to quickly. In frustration at their poor communication I requested a refund. They told me they would collect it yesterday. I waited in all day the parcel is still here and after weeks I have not had a refund and the wrong order is still here. Totally unacceptable and I will never order from them again. Hilary Humphreys

Great products, good price and good service.

No real issues. Email notification of dispatch of the item sent 2 days after the item arrived. Hey Ho. Order to arrival within a week so all good. Thanks.

Had to rearrange delivery, which was handled very well. I received a text with a 4 hour window, the driver called to say he was running late. The delivery people carried the parcel to where I wanted the parcel out. Very good delivery service. Product looks great and very well made.

Very well made and clear instructions. Very pleased with the product.

Quick delivery and excellent product

Placed order on wrong item, called up straight away to ask to cancel and was told it was cancelled.
Called up later in the afternoon and was told it will be shipped tomorrow, again I asked to cancel and was confirmed it had been cancelled.
Received an email the next morning to say it had been dispatched.
Joke of a customer service with children running around in the background screaming, went through credit card company to dispute transaction and receive refund after refusing delivery when the poor driver got here.

The 2 delivery men were very good and put the shed in my garden

Von der Bestellung bis zur Lieferung alles Top. Vielen Dank.

Good communication. Quick delivery & friendly courier’s. Thank you for a smooth service.

Ordered, arrived as scheduled.

Product delivered 2 months ago. 2 parts missing. I’ve been chasing ever since. Been told twice they’re being delivered, nothing arrived. My reviews keep getting deleted off trust pilot. They’ve told me I am being banned from trust pilot too. I have a children’s play house I cannot use that I’ve paid for. Customer service is appalling. My only option is the financial ombudsman now.

Dont buy from this company. My product was delivered middle June with missing pieces and still havent had a replacement!! Paid over £200 for a playhouse that we cant use and ruined my daughters birthday present. Customer service is appalling.

Excellent service, many thanks

Received the item as indicated and great value on an super product

took a day of work so i would be in on the given delivery date. was meant to be delivered on the tuesday but didnt arrive until friday in which i had to ask someone else to take time out there day as they wouldnt leave it

The goods had a past BBD Date
I lodged a complaint for which I received an answer with excuses and that a compensation - possibly sending a replacement which was not past BBD - would be given for the error. Still waiting for the actual materialisation of this promise

Quick delivery. Unfortunately one piece damaged in transit. Contacted tiedex- quick response received but still waiting delivery of replacement.