The staff on the phone were very helpful when the product I needed wasn’t available. We discussed alternative options suitable for the application, including sizes that would offer some savings. They... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Website was easy to navigate, order promptly processed. Delivery driver kindly put my order behind my back gate as I’d been called into work. Wood is great, has made fantastic shelving. Would certainl... Toon meer
Bedrijf heeft geantwoord
A bit mixed - good quality wood, minimal warping, reasonably free of defects, low moisture content. A hell of a lot better than anything I've gotten from B&Q. Delivery was prompt, but we agreed one da... Toon meer
Bedrijf heeft geantwoord
Tom was outstanding, we had a slight issue with delivery timescales how Tom managed to sort everything out. The quality was amazing as always. Once again timbersource was outstanding Many thanks T... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Timbersource is a leading online timber merchant in the UK with an extensive range of premium quality hardwoods and softwoods at competitive prices. With over 160 years of industry expertise we can offer a wealth of advice and assistance. Plus we offer a number of other helpful services that save you valuable time, effort and money.
Contactgegevens
Quarry Way, BA4 4RN, Waterlip, Verenigd Koninkrijk
- +44 (0) 1373 469905
- sales@timbersource.co.uk
- timbersource.co.uk
4,8
Uitstekend
237 reviews
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Great service even for small order
Although a small order I was kept informed throughout and when there was a problem with the type of wood I had selected, they called me to discuss alternatives. Arrived safely and when expected. Perfect for the job! Will use again.
3 april 2025
Antwoord van Timbersource
Hi Roger, thank you for taking the time to leave us your feedback. We're pleased to hear you are happy with our service and product. We look forward to working with you again
The website was reasonably easy to use…
The website was reasonably easy to use however it does not give a price as this has to be phones for. So I telephoned and ordered the required wood. The quality of the wood, when received, was good as was the packaging.
27 maart 2025
Antwoord van Timbersource
Hi Ian, thank you for taking the time to give us your feedback. We're sorry to hear you had some issue with our website and generating a price. One of my colleague in Sales will be in touch to investigate this further. We're pleased to hear you are happy with our product. Looking forward to working with you again
Great company to work with
Great company to work with. Superb service, very competitive prices. I've used Timber source for a good while now and have always received quality planed all round timber for my cabinet making.
3 april 2025
Antwoord van Timbersource
Hi Kevin, thank you for taking the time to leave us your feedback and your kind words. We're so pleased to hear you're happy with our customer service and product. We're looking forward to working with you again!
Great service and price
3 april 2025
Antwoord van Timbersource
Hi Rick, thank you for taking the time to leave us your feedback. We're so pleased to hear you're happy with our customer service. We're looking forward to working with you again!
Fantastic sales team answering all my…
Fantastic sales team answering all my questions promptly with good prices on their products and fast shipping. I was able to get what I wanted and delivered quicker than I could locally. Number saved for my next project
31 maart 2025
Antwoord van Timbersource
Hi Thomas, thank you for taking the time to leave us your feedback. We're glad to hear you've enjoyed your shopping experience with us and our delivery service. We pride ourselves on our nationwide next day delivery service. We're looking forward to working with you again!
What a great company to purchase from
What a great company to purchase from , friendly efficient and great product.
27 maart 2025
Antwoord van Timbersource
Hi Brian, thank you for taking the time to leave us your feedback. We're so pleased to hear you're happy with our customer service and product. We're looking forward to working with you again!
Great quality and customer service.
I had an issue with my order due to poor packaging and shipping, but Katie Brown at Timbersource handled it exceptionally well. She responded quickly, took my concerns seriously, and ensured the problem was resolved without hassle. The quality of the Ash itself is excellent, and I’m very happy with my purchase. Great customer service and great product—highly recommended!
25 maart 2025
Review zonder uitnodiging
Antwoord van Timbersource
HI Kieran, thank you for taking the time to leave a positive review. We’re sorry to hear about the initial packaging and shipping issue which can be frustrating. We pride ourselves on both the quality of our products and our customer service, so we’re very glad to hear Katie was able to resolve it promptly and to your satisfaction. We’re looking forward to working with you again!
Antwoord van Timbersource
Hi Fred, thank you for taking the time to give us your feedback. We're glad to hear you're happy with our service. We're looking forward to working with you again!
Good quality at a reasonable price with…
Good quality at a reasonable price with sensible delivery cost
5 maart 2025
Review zonder uitnodiging
Antwoord van Timbersource
Hi Mark, thank you for taking the time to give us your feedback. We're glad to hear you're happy with our service. We are looking forward to working with you again!
Excellent
Excellent. Easy to navigate and order the right timber on the website. I arrived in super quick time - and quality was v good.
27 februari 2025
Antwoord van Timbersource
Hi Simon, thank you for taking the time to give us your feedback. We're glad to hear you found out website very easy to use and you're happy with our service. We are looking forward to working with you again!
Antwoord van Timbersource
Hi MAiiKO, thank you for taking the time to give us your feedback. We're glad to hear you're happy with our service. We are looking forward to working with you again!
Antwoord van Timbersource
Hi Steve, thank you for taking the time to give us your feedback. We're glad to hear you're happy with our service and the quality of our products. We are looking forward to working with you again!
Katie very approachable and helpful
Katie very approachable and helpful. Came up with the solution to accomodate our budget , highly recommend
6 februari 2025
Antwoord van Timbersource
Hi there, thank you for taking the time to give us your feedback. We're glad to hear you're happy with our service. We are looking forward to working with you again!
Antwoord van Timbersource
Hi Matthew, thank you for taking the time to give us your feedback. We're glad to hear you're happy with our service. We are looking forward to working with you again
Good, reliable product and service
Did exactly what they said on the tin. Paid a small premium for prompt action I needed for my project but they delivered. Would use again.
12 december 2024
Antwoord van Timbersource
Hi Aaron, thank you for taking the time to give us your feedback. We're glad to hear you're happy with the quality of our timber and express delivery service. We are looking forward to working with you again soon
Good service for telephone enquiries…
Good service for telephone enquiries and orders.
Prompt delivery.
Good product.
11 december 2024
Antwoord van Timbersource
Hi Denis, thank you for taking the time to give us your feedback. We're glad to hear you're happy with the quality of our timber and service. We're always happy to answer our customers enquiries and help them choosing the right product for their project. We are looking forward to working with you again
well i needed some wood you supplied it…
well i needed some wood you supplied it great
2 december 2024
Antwoord van Timbersource
Hi Dennis, thank you for taking the time to give us your feedback. We're glad to hear you're happy with the quality of our timber. We are looking forward to working with you again
Antwoord van Timbersource
Hi Charles, thank you for taking the time to give us your feedback. We're glad to hear you're happy with the quality of our customer service. Hopefully, we'll get to work with you again soon!
Antwoord van Timbersource
Hi Helen, thank you for taking the time to give us your feedback. We're glad to hear you're happy with the quality of our timber and service. We are looking forward to working with you again!
Wood for furniture - arrived quickly, well packaged but some pieces cupped.
Ordered boards for express delivery. Followed up when didn't arrive and had some small board jointed - ok jointing, I'm guessing not used dominos, just glued up, some v. small gap, that I can live with.
PAR boards though, I'd have expected to be flat - no cupping. Maybe that is unrealistic, not sure if you have to specify that the timber will be used for furniture. Will need to get the plane out.
re: the cupping, not sure if the wood is kiln dried, but will require more work than I expected - which was basically pay for the timber so I could glue up a desk top. Maybe unrealistic, but painful when cupping means wood isn't at a point where I can just glue up right away.
Edit - Just to clarify, I think the above sounds harsher than I intended. The boards were fine, I think the above sounds worse than I intended, it was a fine. It wasn't as if the boards were a semi circle :) It was a few minutes with an electric sander...
11 december 2024
Review zonder uitnodiging
Antwoord van Timbersource
Hi Michael, thank you for taking the time to give us your feedback. We're sorry to hear you had issues with some of the boards. Please give the Sales team a call or an email and we'll find a way to rectify this for you.
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