tiney Reviews 

UPDATE: I made a formal complaint as they advised to do so- and they have said they will be de registering me due to this formal complaint! Vile.

I am extremely disappointed with the shocking service I’ve received from this childminding agency. From start to finish, the experience has been stressful, unprofessional, and completely unreliable. I regret bothering to register as a childminder.

Communication has been appalling. Messages and go unanswered for days, despite their promise to messages being returned in a couple of hours, phone calls aren’t returned, and when you finally do get through to someone, you’re given vague answers or told someone else will “get back to you” — “forwarding to a different team” which rarely happens. As a childminder, you need reassurance and clarity, not constant chasing.

On multiple occasions, I’ve been told one thing and a parent another. No team knows anything about the other, it’s a MESS. I was left scrambling for answers because the agency failed to properly coordinate their own staff, on more than one occasion. There was no apology, no accountability, just excuses. And their fees.

The lack of organisation is deeply concerning. Paperwork was mishandled, important information had to be repeated several times, and it often felt like nobody actually knew what was going on. If they did know what was going on they didn’t understand anything you asked. When you’re trusting someone with peoples children, this level of incompetence is simply unacceptable.
Illegally suspended me for a week on false grounds.

I would strongly advise other parents and childminders to think very carefully before using this agency. Childcare should provide peace of mind — this has been the complete opposite. Absolutely shocking service.

I am very satisfied with the kindergarten I chose for my child. From the very first days, my child adapted remarkably well and feels comfortable and happy in this environment.
The staff is attentive and professional, and the educator is kind, patient, and truly dedicated. My child enjoys attending every day.
I highly recommend this kindergarten to any parent looking for a safe and supportive environment.

Exceptional, signposted me from just simple conversation. Very helpful and very prompt in response.

Am very grateful to meet tiney Home as my family, am happy the way they take care of my daughter and help her and me thanks for all that 💝🙏....

Anna Mancari is the best Childminder we could ever get. The way she looks after our child and nurtures them it’s the bestest thing. Thanks a lot, Anna 🤗

The tiney team always there to help lead your journey

Nothing but amazing , supportive , efficient and every single person I have dealt with has been fantastic. I’m really happy to have joined Tiney. From the moment I signed up to now I have been supported with everything thank you

Absolutely appalled at the way I have been treated by Tiney. Absolutely no support whatsoever during suspension. They haven’t listened to me and have outright lied twice in their decision letters to suspend and then cancel my registration. Despite knowing I’m pregnant, they have done nothing but cause me stress with no communication as to what was happening. They have behaved like robots and do not have any sympathy of feelings for their childminders. I would not recommend them to anyone who wants to keep their mental health in a good place. Thanks Tiney, the way you have handled this situation has sent me into depression during my second trimester.

Such an easy app to use, being kept up to date on my daughter’s day makes me fell at ease. I can easily find any information I need or to message my childminder in a matter of minutes.

We are extremely happy with the care our baby receives from Tiney and specially Vani.She is kind, patient, and very attentive to our baby’s needs. From feeding and hygiene to playtime and comfort, she handles everything with great care and love. Our baby feels safe and happy around her, which gives us a lot of peace of mind as parents. Her dedication, cleanliness, and gentle nature truly make a difference. We are very grateful to have such a trustworthy and caring person looking after our boy (Reyaansh).

Tiney provides a high-quality and in-depth training experience. The training process is outstanding, with concepts explained clearly and thoroughly, making them easy to understand. The programme also offers additional knowledge that enhances overall understanding and professional development.

I am very happy with tiney .
Samina Rehman is one of the best person i have ever met in my life. She is very cooperative,calm,adjustable and polite.She handle my baby girl like her own baby.
I am working women and i never have any worry about my baby when i am at work.
I will definitely recommend tiney.Thanks.

Tiney has been fantastic since the day I started. Always there when I need them. Make everything so easy and enjoyable. My parents love the app and its simple to use.

Very reliable and straightforward. When we have problems they always sort it out straight away.

My experience with tiney has been great I must recommend

Parents perspective - no option fot invoice , bank transfer or ability to us tax free childcsre moneys when joining tiney and cannot sign contrsct u til made this payment

Have asled tiney to provide but they claim they do not have a bank account which seems odd ? Obvisouly is a lie but worries me whatelse would they lie about jist to get your card details

In conversation with tiney uodste review based on outcome

My childminder contacted tiney and convinced them to waiver the fee - dates are difficult to get on the app , first invoice was qrong but they repsond quickly to the. Hildminder so i think is a good service for the childminder side

Tiney always go above and beyond to support me, my families and my business. I am truly grateful to them as I am able to continue with my passion and live my dream job. Tiney encourages independent growth and opportunities to rise to your full potential. I am proud to be an 'Outstanding in education' Tiney childminder.

Clean and welcoming environment. Joy is such an amazing child minder.

Very informative training