Ye defo will be recommending and using tippers again . Great customer service and quality of timber which was way cheaper in cost than anywhere i could find
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Lees wat reviewers zeggen
We have replaced two bathrooms with Tippers using Sue from that department, everything from start to finish went perfectly! Nothing is to much trouble for Sue she is very professional and definitel... Toon meer
The gentleman at the service desk. I ordered the item over the internet and it wasn't at the local branch. The communication was good, and he arranged for the item to be delivered to the store the nex... Toon meer
Brilliant service, everything ordered, arrived as planned. One item was damaged and getting an exchange delivered was so easy, straight forward and quick. Great job Tippers, and free delivery over £50... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Tippers is a Family run Builders Merchant providing quality building materials for trade and DIY in Lichfield, Tamworth, Kidderminster, Uttoxeter, Birmingham, Wolverhampton, Huthwaite, Rugeley and Nuneaton.
Contactgegevens
Europa Way, WS14 9TZ, Lichfield, Verenigd Koninkrijk
- 01543 440000
- info@tippers.com
- tippers.com
4,6
Uitstekend
380 reviews
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Products were what they were suppose to…
Products were what they were suppose to be but my building sand was everywhere due to 6/10 bags split, paid for a delivery service and didn’t get what we wanted although the first delivery was bang on and the bloke from Tamworth depot couldn’t of been anymore helpful! Lichfield depot are useless!
26 juli 2024
Great customer service experience.
24 juli 2024
Driver very helpful even had to carry…
Driver very helpful even had to carry the slabs by hand because pallet had broken
23 juli 2024
Would not deliver on my drive
27 juni 2024
Antwoord van tippers.com
Hi Jouberth, sorry you felt the need to leave this review. We have checked with the branch and driver and they have said the following. When arriving at your address, you asked if we could deliver it down your driveway. As per our delivery terms and conditions our vehicles have to park on the roadside/kerbside and are not allowed to park on private or shared driveways. As your property had a shared driveway, we wouldn't have been able to deliver without agreements by both homeowners/the landowner.
When the driver informed you of this, there was a mutual agreement on where the bulk bag could be craned to by our driver parking at the kerbside. At the point of delivery you agreed with this location and thanked the driver for this.
If you would like to discuss further, please email info@tippers.com
Communication
Order was expected on specific day so I waited in the job for it, only when I phoned to see if there was an approximate time on the delivery was I told that there were some problems with the transport and wouldn't be going, It would have been nice to have been informed of the issues in the morning as i wouldn't have waited on the job for 5hrs. That said, the person I spoke when I called was very helpful and polite and organised for delivery the following day.
29 juni 2024
Quick delivery and great friendly…
Quick delivery and great friendly service. Perfect product and looks great.
27 juni 2024
Good value and quality the cheapest…
Good value and quality the cheapest around. Only set back I ordered online for a Friday deliver so I could use over the weekend but didn’t deliver until the Monday and I can see Tippers from my House .
25 juni 2024
Very helpful people in the store
Very helpful people in the store.
The delivery driver was also very good, getting materials to awkward places on site to reduce my work.
Excellent customer service. Keep it up
24 juni 2024
Great service!
We had the heavy materials delivered by Tippers cheaper than we could get it in store at other local outlets.
We needed a couple of extra bags of cement to finish the job and their customer service dept made sure we had it on time and everyone involved was helpful. Thank you.
22 juni 2024
Ordered online
Ordered online - straightforward with a smooth delivery.
Would have ordered in store, however some members of the Rugeley sales team are extremely miserable and make you feel guilty for asking questions about stock and for product recommendations.
- update -
Since this review the store manager has called me to discuss my experience. They clearly care about their custom and he was very appreciative of the honest review and told me efforts would be made to improve this.
26 mei 2024
Delivery arrived on time
Delivery arrived on time. Delivery drivers very professional and helpful.
27 mei 2024
Nice easy transaction
Nice easy transaction. The guy who dropped the stuff off was so lovely and helpful. Thankyou .
27 mei 2024
Pricing was great and delivered on…
Pricing was great and delivered on time. Driver very helpful.
24 mei 2024
Always great service with efficient…
Always great service with efficient delivery timings
23 mei 2024
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