TJB Widnes & Hallmark Jewellers Reviews 107

I’ve taken a few pieces of my jewellery and watches here to have repaired and I’ve been extremely pleased with the outcome. All the staff are really helpful and knowledgable. I would recommend them 💯

Took my husband's watch on as it had got extremely wet and was steamed up. The watch was "put in the window" today out for which there was no charge. The staff were very pleasant and polite and I wouldn't hesitate to use their services again.

Michelle was really helpful!

Visited on Saturday to have a bracelet repaired. Michelle was great, really friendly and explained everything. Would definitely recommend

What a truly lovely experience from start to finish. Popped in to have my platinum ring resized and was blown away with the service and same day completion. Ring now looks brand new and Michelle gave me some great advise regarding my question of having another ring redesigned. I’m awful at remembering names but the chap that worked on my ring is extremely talented and I wouldn’t hesitate to return in the future. We don’t have that many shops in Widnes that stand out but this store delivers quality work and outstanding customer service,
Thank you again team x

Visited the Formby store on Friday. Steve served me & he was brilliant. Helped me with some tangled jewellery & gave me good advice also. Will definitely return. Thank you

Visited the Widnes branch today to have a bracelet adjusted. Michelle was very welcoming and helpful. Great service. Thank you ☺️

visited the widnes shop this week to order a ring with my great grandads ashes in. michelle served me and was very helpful

Visited the widnes store this week and ordered a necklace with my grandads ashes in. Michelle served me and was fantastic with me start to finsish. She was very helpful.
Highly recommend this store.

Visited this Jewellery shop in Formby Village and Anthony was very helpful. He gave me good advice about repairing my bracelet which allowed me to consider my options. He also fixed the back of my watch free of charge. This is a very friendly and helpful jewellers. I will definitely return to look and purchase some jewellery in the future.

Excellent service, very professional, knowledgeable and helpful.

First class customer service from a gentleman called Sam who works here. I would recommend to anybody

Had my Tiffany bracelet fixed by Sam who was so helpful and knowledgeable. Quick and professional. Would definitely recommend.

Came in for a watch battery, got it quickly sorted by Sam. A really nice atmosphere inside, no pushy sales and a very well priced service. Highly recommend 👌

Fantastic service and quality goldsmiths. I had old sentimental gold jewellery that I wasn’t wearing as out of fashion and smaller broken pieces. I wanted them combining and making into a piece / pieces of jewellery which I would be able to wear everyday. Liam was brilliant and incredibly helpful and knowledgeable. I have over the past 6 months had 3 bangles and a ring made from my melted down gold. The designs are unique and have come about from recommendations and suggestions from Liam. I am delighted and would highly recommend the services. The staff in the Formby store are so friendly and welcoming

The team have absolutely blown me away! I went to Hallmark with a sentimental diamond from my nan’s engagement ring hoping to set it into a new ring. From the very moment we got there the service and care we received was amazing. Liam seemed to know exactly what I wanted before I’d even told him, and barely a month later my new ring was ready. I am delighted with it and wouldn’t go anywhere else.

Excellant customer service (from )weighed in old gold to enable myself to resize & redesign my wedding ring. Everything was clearly explained and we are very happy with the finished piece.

Took my engagement ring in yesterday 7th February to get cleaned with in half a hour looked good as new. 2 gentle men in there were very helpful and explained in detail what they would do and also gave me the price there and then. I brought another ring while I was there, my ring is going to be resized o can’t wait to see it. Amazing value and customer service was lovely and very friendly not pushy at all. Happy to go back again.

Came in the shop with a broken chain and the staff was very helpful and sorted it within a matter on minutes! Also baught my fiancé a lovely necklace after browsing there wide selection! Would highly recommend this shop very friendly !!

I was very happy with the service I was given today ,Thursday 17th of December 2025 l would definitely go back to the shop in Formby.