To'ak Chocolate Reviews 267

Great service, a friendly and fast communication, fast delivery, nice package.
Many thanks and all the best for 2021!

After a couple mishaps with a recent purchase I made, To'ak took extra measures to correct it. They even sent me a card. Wow, what a fine company they are. The reputation and diligence that they maintain is outstanding.
I would do business with them again. By the way, I got my order in and the chocolate is very good. Thank you!

I had an issue with a previous order
They fixed it as good as they could - actually better then I requested
The next order was received pristine
The drinking chocolate is amazing - the best one I ever had
Worth the investment

I am so happy I discovered To'ak Chocolate. I have the Everyday Cacao, the Classic Drinking Chocolate and the mini bar, from which I have ordered a full bar or two. It's just the best dark chocolate ever. Can't wait to try the aged chocolate. AND: their customer service is awesome. In an incredibly difficult year, To'ak has definitely made things brighter.

The delivery got to me quickly and it’s a beautiful addition to my gift baskets.

Service was fantastic. James was incredibly quick to respond to my inquiries with a detailed explanation. Moreover, James alerted me to the availability of a specific item that I was interested in just before it became available to the general public. I’m not only looking forward to savoring my purchase but I’m already looking forward to my next purchase.

This is our first purchase, and hopefully not the last. Timely shipping, and conditioned to minimize damage to the chocolate. Now for the fun part...Thank you.

Wow! Truly the best tasting chocolate. I have been around the world and I have tasted many chocolate varieties and I choose this to be my favorite.

I bought these for Holiday presents and opted for the gift wrap. I assumed that the gift wrapping would be very nice. They were wrapped haphazardly like a child did it and the tape wasn't even sticking.

Fantastic, surprisingly great. I can't believe how professionally packaged this was, the cooling packs were a surprise and the speed it got from Ecuador to Canada was unbelievable.

My order arrived within three days from Ecuador to Zürich, Switzerland! And the Chocolates were perfectly wrapped and boxed, with a cold pack included. The Chocolates itselves taste heavenly fine. I don't regret the pretty expensive products and next year I'll order again as presents...

Perfect delivery. I had a small issue during ordering, but within 1 day the issue was resolved. After ordering I could track my chocolate via the route app and in just a few days it was delivered.

Securely packed and cooled. A real pleasure to unpack and start enjoying some delicious chocolate

The request for a review was perhaps a little early as I only made the order a couple of days ago. I filled my basket and am unsure whether perhaps logging in first may have prevented me from entering all of my delivery details again. I will know better the next time that I made an order. Other than this point I would have given 5 stars. I am surprised that i did not seem able to log on to my account after I started to shop........perhaps i was and just could not work out how to do this!

I prefer to include in full the thank you letter I addressed to the people of the company:
"Dear...
I address you and the entire team of To'ak Chocolate,

Your decision and consequent action to cover the outrageous excessive bureaucratic costs (€ 182 or 102% of the value of the product) from the Greek customs to the final recipient, exceeds all internal procedures and regulations of the company.

The corporate regulations and procedures limited our commercial relationship until that moment, which was already excellent, since you responded immediately to my order and it was sent in time to my good friend for her birthday.

The subsequent decision to charge the company a cost of up to 102% of the value of the product is a result of the emotional intelligence of people with exceptional spirit and values.

When I rationally analyzed the solutions I had to overcome the impasse I could never include this one in my choices, because it goes beyond the limits of corporate generosity.

For your thinking therefore, your following decision and your energy, I owe a big thank you, not because we will eventually enjoy your excellent product, but because you have given us a lesson of generosity and wit, rare for our time.

May I be able to travel to your wonderful country, your special region and get to know you or be given the opportunity to welcome you to Greece.

My door will always be open.

Thank you all, regardless of the commercial outcome, whether the chocolate is finally received or not, as a result of bureaucratic entanglements.

With deep appreciation

Vasileios Zervos

Athens Greece"

To'ak chocolate is truly unique. I tasted many bars and I recommend the Palo Santo, Tequila Cask Aged, Galapagos.

Good customer service. The order turned up damaged. They compensated me very well.

The chocolate is good enough, but I feel duped for paying so much for so little.

Supply and demand may be dictating these prices, but I don't think the chocolate is good enough that I'll be back for more.

The packaging is truly beautiful.

If you've got money burning a hole in your pocket and like to give exotic foods to try, I can think of worse ways to ease your burden.

Not recommended based on price alone.

The chocolate is divine. To’ak packages the products beautifully and ships promptly.
I just wish it was more affordable, but it is a luxury indulgence for me and my two daughters.