We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I did not receive my order after more than one month and no one reply to my emails and inquiries through contact form online. Utterly disappointed. Felt like I have been scammed.

Beoordeeld met 4 van de 5 sterren

Ordered two items. Products shipped quickly to the US. However, one of the bottles were opened and pills were all over inside of box. Emailed Toms Nutrition (TN) to notify of issue and requested rep... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I love Omega 3 Herring Caviar from Oliver Nutrition. It trully transformed my hair which is way thicker now. I've been using this product for over 2 years now and my hair was never more beautiful. It... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’m a professional golfer who used really struggle with on course fatigue and dips in focus and energy levels during my rounds. I switched over to Tom Oliver vitamins and supplements and straight a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fitness- en voedingsservice
  2. Vitamine- en supplementenwinkel

Informatie afkomstig van verschillende externe bronnen

Providing the highest quality in premium nutritional supplements such as Omega 3, Vitamins including Vitamin D, Diet Protein Natural supplements, Vegan bars and more.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

481 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 23% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Very responsible seller but Worst Delivery Partner

Very responsible seller. Negative part is on delivery partner in Singapore. Bought 3 bottles of omega 3 caviar, the delivery was super fast, but their unreliable delivery partner (J&T Singapore) put the item unattended although i have put specific note (1) on the delivery address, 2) on my door and 3) call the J&T customer service). J&T not only did not update the delivery. Tom Oliver is very responsible and replace the missing item, but i have spent lot of time to wait for delivery (as no exact time), make police report (2 hours) and many communication with Tom Oliver and J&T.

For high end product like this, im willing to pay more for more reliable delivery service.

5 Stars for Tom Oliver Service quality
0 Star for J&T Singapore and your Singapore partner for choosing worst ever courier

3 juni 2023
Beoordeeld met 5 van de 5 sterren

I have been these excellent and clean…

I have been these excellent and clean products for years. I am a 68 year old and hamdillah feel energized and sleep well and my blood results are excellent showing that my vitamin and mineral levels are excellent. The products come on time and their service is excellent.
I recommend them to all my friends.

23 mei 2023
Beoordeeld met 5 van de 5 sterren

There product are best quality

There product are best quality
but you have to choose the highest rate for shipping in order to receive the package within 5 working days i wish that give some promotion for the customers that alwayes bought from them

7 mei 2023
Beoordeeld met 3 van de 5 sterren

Good product

I’m happy with the product and like the easy to recycle glass bottles but it’s frustrating to receive some products in overly large bottles which are only a third full. I bought a multi-pack of 3 bottles and all the product would have fitted in one bottle.

6 mei 2023
Beoordeeld met 1 van de 5 sterren

I sent multiple emails requesting to…

I sent multiple emails requesting to cancel and refund my order before it shipped which were all ignored

15 april 2023
Logo Tom Oliver Nutrition

Antwoord van Tom Oliver Nutrition

Dear Kelly, firstly we do apologise for your inconvenience. Upon checking we have not received any communication from the email attached to this review and the order number given. Should a cancel request be made we would happily assist should the item not have been shipped yet. In this case i am afraid we as mentioned did not receive any such request. that being said if you would like to return your order to us we will happily issue a refund.

Kind regards

Tom Oliver Nutrition

Beoordeeld met 2 van de 5 sterren

International delivery. Product never arrived but was refunded.

Ordered the protein powder and a shaker to France, which did not arrive after a few weeks. Spoke with Tom Oliver and they resent me the products, which also did not arrive a second time. At this point I had waited nearly 7 weeks for my order, so I requested a full refund which they did, without hesitation. The product is good, as have used it in the past, and so was their handling of the situation. However, I would not order again if I needed their items to be shipped internationally, unless they moved away from their current shipping service provider; who I believe are responsible for the items never arriving.

7 april 2023
Logo Tom Oliver Nutrition

Antwoord van Tom Oliver Nutrition

Good afternoon Alex. We thank you for your comments and can appreciate your frustrations. We received one email from your good self dated 3rd May to which we did reply informing you that DHL had delivered your parcel on the 24th April, within this email there was the tracking details and delivery note. Since this email we have not had any further communication from yourself and therefore presumed it was rectified. My colleague has just now again forwarded this email to the address used here in trustpilot and we would appreciate it if you could reply so we can further help rectify the situation.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. I received a highly personalised service. I spent 20 minutes talking on the phone with an advisor who proposed a selection based on my requirements. The products were delivered quickly and I am really feeling the benefits.

1 mei 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I didn't receive my order yet

I didn't receive my order yet. It's been 2 weeks and I don't have a tracking number or any updates about my order. I've emailed Tom Oliver more than once, but no reply from them.

11 april 2023
Logo Tom Oliver Nutrition

Antwoord van Tom Oliver Nutrition

Dear Ronan, firstly we would like to apologise for the inconvenience. Upon investigation we can confirm no communication has been received from the email attached to your account. A tracking and confirmation of dispatched to you on the 13th April. upon checking your tracking we can see that your parcel had an attempted delivery on the 15th April 2023, 2 days after dispatch, at this point as per royal mail a non delivery note was left for you at the address. we do apologise for this situation and we have sent you this morning another email with the tracking and instructions of how to arrange a new delivery time.

Kind regards,

Tom Oliver Nutrition

Beoordeeld met 5 van de 5 sterren

Magnesium

My item arrived very quickly and was well packaged. I’m very pleased with the product too.

2 maart 2023

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer