We are extremely happy with our Surge Media Unit from Tom Schneider, it is such a unique beautiful piece of furniture, not just a stand for a tv. It's amazing how they managed to create such curve... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I would recommend everyone shops at Tom Schneider! We have been looking to upgrade our TV unit for several years and could not find anything of the right design and quality. Decided to look at Tom Sch... Toon meer
Bedrijf heeft geantwoord
Zoe at Tom Schneider was super helpful in enabling me to secure the delivery date we needed. The table was delivered as agreed and in perfect condition (no mean feat these days!). The table itself is... Toon meer
Bedrijf heeft geantwoord
The Tom Schneider Swirl dining table is simply breathtaking. From the moment it was assembled, it became the centrepiece of our home. The flowing curved wooden base is a true work of art—completel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Since 1996, Tom Schneider has been a defining name in British design, celebrating 30 years of artisan excellence and innovation. Renowned for it's signature curved aesthetic, the brand transforms natural wood into sculptural masterpieces that are as functional as they are beautiful. Every piece of Tom Schneider furniture is handcrafted with passion, staying true to the company’s founding philosophy: Curvaceous, Timeless, and Inimitable. Specialising in iconic, fluid shapes, our world-class collections, including the legendary Swirl, Serpent, and DNA ranges, are created using unique techniques that coax wood into elegant forms. From statement dining tables, media units and bespoke projects, a Tom Schneider design is an instantly recognisable investment in any setting. Quality is our cornerstone. By prioritising artisan craftsmanship and hand-finished details over mass-market production, we ensure every item meets the highest standards of durability, backed by our 10-year guarantee. Whether you choose rich walnut or natural oak, you are investing in designer furniture built to last a lifetime. Discover the beauty of handcrafted, curved wood and enhance your home with a British design classic that perfectly balances artistic flair with everyday utility.
Contactgegevens
Verenigd Koninkrijk
- tomschneider.co.uk
4,9
Uitstekend
174 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Beautiful furniture and great service
Beautiful furniture and great service. I buy online and never actually saw one of the many pieces I have before they arrived but never disappointed . Very unique quality furniture I have 6 different items
1 december 2025
Antwoord van tom schneider
It is a pleasure to hear that your collection has grown to six pieces. We appreciate the trust you have placed in our online service and are glad that the quality of each item has met your expectations. Thank you for your continued support. TS Team.
Gorgeous furniture
We bought the curved tv stand and the lamp table in the light oak and absolutely love them. The shape and quality is outstanding and fits so well in our home.
If your looking for something a little different you can't go wrong with Tom Schneider furniture.
Highly recommended.
30 januari 2026
Antwoord van tom schneider
Your recommendation is much appreciated. We are pleased to hear that the finish and the unique silhouettes of your new pieces have integrated so well into your home. Thank you for choosing Tom Schneider.
Excellent customer service
Excellent customer service , whole customer journey was brilliant
14 augustus 2025
Antwoord van tom schneider
We appreciate your comments. We are pleased to hear you enjoyed a seamless experience throughout your journey with us! TS Team.
Good delivery, excellent communication
The product was delivered, unpacked and inspected by us before we accepted the delivery. When unpacked the boxes were taken away. This is our third piece and we have not been disappointed with the beauty and style that we purchased.
20 november 2025
Review zonder uitnodiging
Antwoord van tom schneider
We are delighted that you are happy with your latest purchase and that our delivery service met your expectations from start to finish. Thank you for choosing Tom Schneider.
Console table made to order
Very helpful staff when I enquired about making an item to order and I’m delighted with the Console Table. Beautifully finished and lovely Sycamore. The delivery guys were careful bringing the item in, which was very well protected, and disposed of all packaging. I’d highly recommend Tom Schneider - the furniture is stunning but practical.
14 november 2025
Review zonder uitnodiging
Antwoord van tom schneider
It's wonderful to hear you are pleased with the beautiful Sycamore finish of your new console table and that our team provided helpful support throughout the ordering process. Thank you for choosing Tom Schneider.
Quality Second to None
The quality and service of Tom Schneider is second to none. Their furniture is outstanding, stylish and unique and will last a lifetime, they are statement pieces of exceptional high craftsmanship made of solid wood. I have bought 2 items a tv cabinet and slinky shelving unit both wonderful statement furniture that we have had many compliments on. I will be buying again in the future.
15 november 2025
Review zonder uitnodiging
Antwoord van tom schneider
It is a pleasure to know that both the TV cabinet and Slinky shelving unit have met your expectations for quality. We appreciate your confidence in our work and look forward to your next visit. Kind regards, Tom Schneider Team.
Fantastic products
Fantastic products
Kept in touch with full production and delivery process
14 november 2025
Review zonder uitnodiging
Antwoord van tom schneider
We’re pleased that our delivery and production updates provided a smooth experience for you. Thank you for your support and for choosing Tom Schneider.
A refreshing pleasure to deal with!
I recently purchased the beautiful Walnut Swirl Coffee Table, such a striking, elegant piece which really transforms my room; the craftsmanship of the wood is exceptional. A small issue with the finish was resolved quickly, their service has been excellent throughout. It’s so refreshing to deal with a company that genuinely cares about both its products and its customers. Communication has been prompt, courteous, and professional at every stage including their delivery partners. A truly positive experience and would highly recommend TS, the company and their furniture.
30 oktober 2025
Review zonder uitnodiging
Every time I have purchased a piece of…
Every time I have purchased a piece of furniture from this website, the quality and service is the best, you get what you pay for, for sure, Love this website and the designs of the furniture.
I look forward to buying more pieces in the near future 😃
12 mei 2025
Review zonder uitnodiging
Fantastic furniture We bought a tapered tv unit It is…
We bought a tapered tv unit It is fabulous. The quality is amazing. We had a few questions about the unit we spoke to the customer service and emailed, the response was the best ,they were very helpful and friendly and made some helpful suggestions. The service is 5star. Delivery is also a great service the delivery guys unpacked checked the unit themselves but also made sure were happy all packaging was taken away. We also had a call from customer service to make sure we were happy with our unit. What a fantastic company to do business with. Highly recommended
7 juli 2025
Review zonder uitnodiging
TV Unit.
The whole process of ordering, delivery times and the delivery itself were streamlined and very efficient. The team unpacked our television unit and lifted it into position with careful attention.
We are delighted with the quality of the unit and find it a great addition to our living room. Many thanks for a great service.
25 juli 2025
Review zonder uitnodiging
Orbit Wine Rack
Orbit Wine Rack - I could not be happier! It is beautiful and perfect for my home which is on the smaller side. Highly recommend this beautiful item!
1 september 2025
Review zonder uitnodiging
Absolutely fantastic service
Absolutely fantastic service, from ordering to delivery.
Beautiful piece of furniture, asceticy incredible.
12 september 2025
Review zonder uitnodiging
We recently bought a swirl consul…
We recently bought a swirl consul table. We are really pleased with it and get a lot of compliments. The finish and workmanship is first class. Needless to say we have now ordered a 2nd item from Tom Schneider and can’t wait for its arrival
12 september 2025
Review zonder uitnodiging
Exquisite quality
The Elle console table is a thing of beauty. With the attention to detail provided by the crafted oak veneer, to it's sweeping elegant curves, this is a wonderful addition to our home.
15 oktober 2025
Review zonder uitnodiging
Stunning furniture and brilliant…
Stunning furniture and brilliant service from Tom Schneider, delivered on the due date by two really helpful guys.
Furniture has transformed our lounge, I would whole heartedly recommend this company for quality of product and service.
4 september 2025
Review zonder uitnodiging
We purchased the Tom Schneider Saturn…
We purchased the Tom Schneider Saturn Dining Table 130 cm. The process from selection to delivery was faultless. Communication was great and delivery was as agreed. The delivery team were professional and friendly and put the table in situ without any problems. I would 100 % recommend Tom Schneider.
16 september 2025
Review zonder uitnodiging
I saw the Taper corner media unit…
I saw the Taper Corner media unit online.After not being able to see it in store.I decided to contact Tom Schneider direct. They couldn't have been more helpful. All my questions were answered and they sent me brochures and draught measurements of the unit.
I decided to purchase the corner unit and I received reqular delivery updates . The delivery associates were very repespctful of my property and unpacked the media unit wearing gloves and placed it where I wanted.I was allowed to check it over and was asked if i were happy before they left.Suffice to say im over the moon with my media unit.The craftsmanship is stunning and its aesthetically pleasing on the eye.I get so many compliments. Lastly I would like to send a big thank you to the Tom Schneider Team as they went over and above with my purchase
20 juni 2025
Review zonder uitnodiging
Dreadful customer service - best avoided
Unprofessional, dreadful customer service, best avoided. I bought the swirl coffee table with a glass top - ex display. The table was delivered and I had to sign to say I was happy with the item. Item seemed fine but difficult to tell if there were any issues due to reflections on the glass and hand prints all over from bring handled by the delivery men. On cleaning the table, I noticed the glass was scratched. I contacted TS immediately and provided a photo of the damage. Their first response was that I had signed a disclaimer. Then they asked for a video recording despite explaining that a video recording would not be useful due to reflections on the glass. Belatedly they offered to replace the glass which I refused - by then I had lost confidence and they had shown themselves to be unreputable. I had to mention my rights under the Consumer Rights Act. They they agreed to arrange a collection and refund my payment. They asked if I had retained the packaging. This is the same packaging that the delivery men ripped in the process of unpacking the table and they had taken with them. The glass was wrapped in cling film so they delivery men cut it open and could not be reused. The packing could not be reused. When I told them I did not have the packaging and why, TS said he could not incur the costs of new packaging to send the item to Europe - this is an ex-display furniture from his store so no idea where Europe came into the equation. Thoroughly unpleasant company to deal with. Never again
22 oktober 2025
Review zonder uitnodiging
Antwoord van tom schneider
Dear Margaret,
Thank you for taking the time to leave your feedback. I am genuinely sorry to read that your experience did not meet your expectations and for the frustration this situation has caused.
When you first reported the scratch on your clearance Swirl coffee table, my team requested additional photos or a video. I understand you found this request frustrating, particularly with the difficulty of capturing an issue on a glass surface. Please know this is a standard part of our process, not to dispute the issue, but to help us fully understand its context and scale so we can arrange the best and quickest solution.
When your case was escalated to me, I reviewed the correspondence and immediately apologised for the back-and-forth. I offered two clear solutions: a brand new replacement glass top sent to you free of charge, or a full collection and refund.
We were disappointed that you did not wish to accept the free replacement glass, but we absolutely respected your decision to return the item for a full refund.
The subsequent conversation about packaging was purely logistical. Our delivery team removes packaging as part of our service, but items do require it for a safe return. My reference to "Europe" was not about the table, but was an explanation about ordering new, specialist packaging from our European production for the collection. This was a point of clarification, not a refusal of the return.
We did, of course, agree to collect the table and process your full refund as requested. We are sorry that we couldn't resolve this in a way that left you satisfied with our service and that you chose not to accept the offer of a new top.
We wish you all the best.
Sincerely, Tom Schneider
Our Tom Schneider Grace sideboard is a great piece of furniture …
Our Tom Schneider Grace sideboard is a great piece of furniture which is beautifully crafted and admired by our guests. The quality is superb.
26 september 2024
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.