It has been a long time since I have done business with a company that cares for their customers. I have absolutely no complaints about Top Archery, would highly recommend this company! Julia stayed i... Toon meer
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Communication was good. It took longer to receive the bow but Top Archery gave me a heads up in advance so I appreciated that. After 2 months I am very happy with the bow. I changed the string, bou... Toon meer
The bow came in perfect condition with extremely fast shipping. The arrows were study and straight. Very easy straightforward instructions with all gear in top condition. Would definitely buy again... Toon meer
TOP ARCHERY IS NOT TOP AT ALL! Do not buy from them, they lie about their products, they lie about their location, they ignore requests for a return address. Totally disreputable company that claims... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
TopArchery is committed to bows and arrows equipment, specializes in both traditional and modern recurve bows. TopArchery also developed archery accessories, shooting gear production lines to make customer have one-stop shopping experience in our store.
Contactgegevens
Room 703, Building 1, 186 Quan Shun, No. 211 Zhanlan Road, Luo Long District, 450000, Luoyang, China
- +86-17513251879
- support@toparchery.com
- toparchery.com
3,8
Goed
272 reviews
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False "In stock" appearance
I have not received my order yet, but it is in transit. The bow I originally ordered and paid for said on the main website that it was in stock and ready to ship, but a few days later I received an Email from customer support stating that the bow was in fact out of stock and would not be restocked for a long time.
I was given the option for another bow and some included gifts which did sweeten the pot, and I hope I have better experiences with them in the future.
19 mei 2023
It was a gift for my husband
17 mei 2023
quick to correct issues
Received the bow and most of the accessories in a timely fashion. The things that weren't included were sent, unexpectedly, very quickly. This is a gift and everything was received in a timely fashion, even those things that had to be shipped separately.
6 mei 2023
very good service
3 mei 2023
Antwoord van TopArchery
Hi Larry,
Hope you are well!
The logistics tracking website shows that our package has been delivered successfully.
Your item was delivered in or at the mailbox at 9:41 am on May 15, 2023 in CLEVELAND, OH 44102.
Any questions feel free to contact support@toparchery.com
Best regards,
Julia L.
Very bad customer service
21 april 2023
Antwoord van TopArchery
Hi Sandeep,
Thanks for your email!
You bought a left-handed bow, and the product we sent was also a left-handed bow, but you always thought that what you received was a right-handed bow.
We have been patiently communicating with you about left and right bows in emails.
Any questions feel free to contact support@toparchery.com
Best regards,
Julia L.
En general tuve una buena experiencia comprando
Tuve una buena experiencia comprando. El personal de ayuda al cliente muy atento, amable y eficiente, respondieron mis dudas y me dieron asistencia rápidamente.
22 maart 2023
Product was very nice quality and…
Product was very nice quality and delivery was fast. 9 days from China to Arkansas, very nice. Arrows are very beautiful.
5 april 2023
Great equipment at great prices!
Great equipment at great prices!
Everything arrived as promised, packaged well and in great condition.
19 maart 2023
Great bow but bow string..?
The bow came right on time and nothing was missing. The package was a little damaged and I question if they gave me the wrong bow string for it since it was a bit short but otherwise everything else was great.
20 maart 2023
First of all
First of all, the product was shipped from China in less than desirable packaging. I ordered a beginner bow and had to assemble it with NO instructions. Pathetic. I will never do business with this site again.
18 maart 2023
Antwoord van TopArchery
Hi Julie,
Hope you are well!
Our products are well packaged, our product descriptions have pictures of accessories, and TopArchery YouTube channel has assembly videos.
Any questions feel free to contact support@toparchery.com
Best regards,
Julia L.
Everything came in fine
Everything came in fine. The packaging was a little beat up but the bow was straight.
17 maart 2023
Just took two dang long to get here I…
Just took two dang long to get here I still haven't gotten it and it is March 30th I ordered it on the 15th or 16th I believe I was really wanting to get it and I thought it was or USA
16 maart 2023
Antwoord van TopArchery
Hi Steve,
Hope you are well!
Our website shipping policy states the package shipping time. The fastest package arrives within 7 days, sometimes the package delivery time will be delayed.
Any questions feel free to contact support@toparchery.com
Best regards,
Julia L.
Perfect Pull Range
Perfect Pull Range and easy assembley. I did however have to take a little material off the mounting end to allow bolt installation.
8 maart 2023
Product is great
Product is great, exactly as advertised. Parcel was damaged but the bow was fine. Damaged parcels are not the manufacturers fault in my opinion.
17 maart 2023
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