J'ai eu 2 expériences négatives, ou on m'as mal dirigé, sans regarder mon dossier, et j'ai gaspillé l'argent que j'avais comme budget pour un vaporizateur. J'ai l'impression qu'ils essayent de pousser... Toon meer
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Lees wat reviewers zeggen
I have ordered multiple times from TVAPE and I have been great care with each order I made. Tvape made it easy for me to make our decisions when I purchased our vaporizer’s and accessories because of... Toon meer
Lisa the online customer service rep really helped me a lot with purchasing my new Dr Dabber Switch 2, and was super professional and responsive. The team at TVape are the best, 100% When I need to... Toon meer
Always a smooth process with Toronto Vape. Very satisfied with service and products over the years. Highly recommend the Utillian line, both the dry herb and 510 cartridge battery. Excellent, reliable... Toon meer
Bedrijfsgegevens
The TVape Advantage: Selection, Support, and Quality
Geschreven door het bedrijf
- At TVape, we make it easy to find the perfect vaporizer with a wide range of devices from all the major brands—Zeus, Puffco, Utillian, Tronian, PAX, and more. Whether you’re just starting out or a seasoned enthusiast, our team is here to guide you before, during, and after your purchase, helping you choose the right device and accessories. We back every product with easy returns, reliable warranties, and responsive technical support, so you can shop with confidence. Our competitive pricing, price-matching policy, and dedication to quality make Tvape the go-to destination for vaporizer hardware. TVape – premium hardware, trusted brands, expert guidance, and an experience built around you.
Contactgegevens
17-11 Progress Ave, M1P 4S7, Scarborough, Canada
- +1 855-234-8273
- cs@tvape.com
- torontovaporizer.ca
4,5
Uitstekend
1K reviews
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Order placed over the phone
Nick was very helpful with my order I placed over the phone. Thanks Nick!!
17 april 2026
Review zonder uitnodiging
Lisa was very helpful
Lisa was very helpful when there was a technical issue with the gift card on my order.
16 april 2026
Review zonder uitnodiging
The gentleman ( Nick) was very helpful…
The gentleman ( Nick) was very helpful with getting my order completed and paid for I'll definitely recommend TVAPE to anyone I know that might be looking for products TVAPE handles!
16 april 2026
Review zonder uitnodiging
TVape has the best customer service
TVape has the best customer service, products and informative website. A great well managed company from my experience using them. Thank you TVape, your customer service has always been exceptional.
2 april 2026
Great service from Nik S
Great service by Nik S, helped me with my order and was very friendly
16 april 2026
Review zonder uitnodiging
Pros
Pros. Handy, easy to clean, battery life good enough, deep chamber. Much vapors.
Cons. When you use heavy pull inhaler the lips get hot, the screen is little, hard to read.
2 april 2026
Great company
Great company, ordered a few times from TVape and all the products are amazing
12 maart 2026
Marvilyn helped me with an order issue
Marvilyn helped me with an order issue and gave me a great replacement device. Awesome customer service. Thank you!
13 april 2026
Review zonder uitnodiging
Slow Service/Response (Temporary Hopefully)
Still haven’t received store credit for a return that they’ve received for weeks, usually they don’t have such a delay and lack of email response. I can’t really blame them since I know how busy they say they are right now. Usually I’d give very good ratings…it’s just this transaction that’s not going too good. In the future I’m sure they’ll be faster and better service like I am used to from TVape.
11 maart 2026
I had a little hiccup with shipping and…
I had a little hiccup with shipping and you guys were very helpful. But my order eventually made it, through no fault of your own.
31 maart 2026
Would buy from them again
They were great! They get the order out fast and shipping is quick too. Great product as well. Would buy from them again for sure.
31 maart 2026
This is not a trustworthy website
I'm pretty upset and annoyed right now. I ordered a $200 device (Utilian 8) from this company over a month ago. The first device I received was broken. It stopped working after maybe three to five uses. I called up and they sent me an email to go through the steps of proving they sent me a broken device. I did exactly as they asked. Then they told me the video expired because they didn't view it in time. I had already deleted the video so I took yet another one proving they sent me a broken device. They assured me that all was well and that I would be receiving my new device and sent a tracking number. I was so excited to finally receive my working device and they sent me AN ATOMIZER. Not a new device. I tried using the atomizer thinking perhaps somehow that would fix the problem and it obviously did not because MY DEVICE IS BROKEN. At this point they have wasted at least an hour of my time between phone calls, emails, taking videos, uploading it to the site, etc. and I am sure they intend to waste more, if I ever even get what I paid for. This is bad business and it should be rectified at once. I would consider taking down my review if I am expedited the WORKING DEVICE I paid for and perhaps some kind of kickbacks/extras but as it stands for now, this is just bad business.
14 april 2026
Review zonder uitnodiging
Great service from Lisa at TVape
Agent (Lisa) was taking the time to reply to all and any question I had about products. Within hours of making my initial choice, I ask her if I could switch... and she did within minutes. Great service.
13 april 2026
Review zonder uitnodiging
My experience…yes and no with this…
My experience…yes and no with this company.
I lived their CS very nice and well structured but man they sent me broken devices 2 times in a row and took like 3 days to get back to me when I sent initial message - for this reason I am avoiding to buy from them.
31 maart 2026
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