TOSUMMER.SHOP Reviews 36

I have been ordering perfumes form the online store for a while and I can say the sales team of the brand is the best team dealing in customer service I have ever witnessed, they even reached out to me before in regards of some matters just to check out that all the orders went smoothly 👍👍

Honestly, I was so nervous about getting perfume shipped from overseas, but this arrived in literal bubble-wrap armor.

The team was exceptionally polite and helpful. When I ordered, I saw that there is a chance my package won't arrive in time. I reached out to the tosummer shop team after ordering and they told me they can't guarantee that it's going to arrive in time but could cancel my order if I no longer want it due to the rrisk. Instead, I see decided to have it shipped and they processed it so quickly that it found its way to me in time.
Thank you very much again, you made my day! I am certain I will return as a customer.

I blindly ordered 3 scents from Germany (Osmanthus, Triple Tea, Rambler Rose) and I love them all! Their scents are very nice, unique and refreshing! I even got 2 scented candles as a gift ❤️ and their customer service is super nice and fast too! Highly recommend if someone is unsure about ordering from overseas.

I appreciate that they sent me a replacement that matches the photo of what I ordered, but I didn't like that the root of the problem was never addressed – why was the first perfume which they sent, which they claimed was the extrait de parfum of the Eastern Philosophy Edition I ordered, packed in identical packaging to the normal Void EDP?

Perfect support, delivery, and the quality 🥹

Great customer service! Attentive, thorough, and so kind — honestly the customer service made my experience and I will definitely be returning as a customer in the future.

Item ordered was not recieved, instead I got something different and the email trail to get the correct item sent is now just obstructionist. Very poor post sale customer feed back

First time shopping with ToSummer and have to say how impressed I am with both the quick processing time and the shipping. My fragrances were packaged carefully and thoughtfully.

I purchased the limited edition Autumn Trio and a full bottle of Triple Tea. Each of these fragrances are beautiful, soft, unique and well blended. I love them so much more than I expected to and ended up ordering a second Autumn Trio and a full size bottle of Moonlight Whisper, which is one of the fragrances included in the 10ml trio pack.

I highly recommend giving ToSummer fragrances a try!

I didn't know anything about this brand but came across it on instagram and noticed they had a scent using the flower my aunt was searching for since I was a child. I had to immediately get it and was pleasantly surprised how quickly it arrived. Thank you to summer team!

I had a wonderful experience with To Summer shop! Their customer service is truly exceptional—friendly, attentive, and incredibly thoughtful throughout. The fragrances are beautifully crafted, with elegant notes that linger just right. It’s rare to find a brand that combines quality products with such genuine care. Highly recommend!

Fast delivery, great services!

Website was easy to use, perfumes shipped safely and delivered within a week and a half! No issues with product, good customer service communication!

Great customer service! Reached out to me to ensure my order was in fact delivered the day I received it. The perfumes smell absolutely amazing and niche which I love! I will be repurchasing.

The brand action is very fast with kindness. The process also considerable and trackable from customer perspective. Appreciate the gift in the package and also card provided as request.

Top notch CS

It arrived so quickly, and way quicker than the estimate. Easy purchase, will definitely buy from again

Emailed me to ensure I received my package. Very thoughtful! I love the perfume!

I ordered a bottle of Triple Tea and I am SO happy I did :) One of the best tea fragrances out there! Shipping was so fast, and the customer service is top notch. They even sent me an email to make sure it was delivered. Thank you so much for making my experience here so pleasant :) I’m excited to order more!

The response was very prompt, and they even sent a follow-up email to confirm delivery after package arrived- a level of service you don’t often see with other stores.