Product is as supposed to be but it took nearly a month to arrive to me. The store was obviously closed over Xmas/NY but this wasn't obvious when I purchased so I had to wait nearly two weeks for it... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Janelle was so helpful with a genuineness to her service. Thank you for a lovely impromptu shopping experience. This is why I love local
Bedrijf heeft geantwoord
Really disappointed. I only ever by online within Australia so the delivery time usually isn’t very long. Its now gone into May and I purchased this bag on the 10th April.
Bedrijf heeft geantwoord
Believe it or not, but ChatGPT provided your details to source the Bondiboost product I ordered. I feel the product is not available anymore as I had an order cancelled by another source and many supp... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Damesmodewinkel
- Haarproductenwinkel
- Gezondheids- en schoonheidsartikelen winkel
- Schoenenwinkel
- Wellnessprogramma
Geschreven door het bedrijf
At James St Boutique, we believe fashion is more than just clothing—it's a form of self-expression, confidence, and creativity. Nestled in the heart of Esperance, WA, our boutique is a curated haven for women who value style, quality, and individuality. ✨ What Makes Us Unique? Curated Collections: We handpick every item—from everyday essentials to statement pieces—ensuring each collection reflects the latest trends while staying timeless. Diverse Range: From fashion and footwear to natural beauty products, giftware, and homewares, we offer a complete lifestyle experience under one roof. Local & Loved Brands: We proudly stock cult favourites like Dr Martens, Rollie, JSHealth, Bondi Boost, and more—brands that align with our values of quality and authenticity. Flexible Shopping: With Afterpay and Zip Pay, shopping with us is easy and accessible. Plus, our online store is open 24/7 for your convenience. 💬 More Than a Boutique—It’s a Community James St Boutique is more than just a store—it's a space where women come to feel inspired, empowered, and celebrated. Whether you're refreshing your wardrobe or looking for the perfect gift, we’re here to make your experience memorable.
Contactgegevens
5 James Street, 6450, Esperance, Australië
- 0417183008
- totalwellness.esperance@gmail.com
- totalwellnessesperance.com
4,2
Goed
31 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Wonderful service
Janelle was so helpful with a genuineness to her service. Thank you for a lovely impromptu shopping experience. This is why I love local
23 januari 2026
Review zonder uitnodiging
Antwoord van James St Boutique
That’s so lovely to hear — thank you so much for taking the time to share this 💛
I’m really glad you enjoyed your impromptu visit and felt the love. Supporting local means the world to us, and feedback like this is exactly why I do what I do. Hope to see you again soon ✨
Number 1
Jenell was so lovely, welcomed us from the second we walked into the door annd offered us plenty of help. A beautiful boutique, with everything that you might want and is one of my favourites in esperance!
6 januari 2026
Review zonder uitnodiging
Antwoord van James St Boutique
Thank you so much for your kind words! We’re thrilled to hear you had such a lovely experience, We truly appreciate your support and are so glad to be one of your favourite boutiques in Esperance. We look forward to welcoming you back again soon ✨
Awesome clothing!
Awesome clothing selection with so much variety, prices aren’t over the top and overall awesome experience with this shop!!!!
5 januari 2026
Review zonder uitnodiging
Antwoord van James St Boutique
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our clothing selection and found our prices to be reasonable. We strive to provide a great shopping experience, and it’s always rewarding to receive feedback like yours. We look forward to seeing you again soon!
Easy site
Great to deal with quick postage and have some lovely stuff on the website
21 november 2025
Antwoord van James St Boutique
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our quick postage and enjoyed our selection. We appreciate your support and look forward to serving you again soon!
They couldn't supply my order but will…
They couldn't supply my order but will try and source item for me and were friendly - Thank you!!!
24 november 2025
Antwoord van James St Boutique
Thank you so much for your understanding! We're sorry we couldn't fulfill your order this time, but we're glad to hear you appreciated our effort to help. Your support means a lot to us!
Believe it or not
Believe it or not, but ChatGPT provided your details to source the Bondiboost product I ordered. I feel the product is not available anymore as I had an order cancelled by another source and many suppliers list it as unavailable. I feel like I purchased, from you, the last container available in Australia. Your service was all I would expect for an on-line order … timely and well packed to prevent damage. So happy as I’ve used this product for some time.
17 november 2025
Antwoord van James St Boutique
Thank you for your review! We're thrilled to hear that you had a positive experience with our service. We strive to ensure timely deliveries and careful packaging, so it’s great to know we met your expectations. We're glad you were able to find the Bondiboost product with us, especially given its limited availability. If you have any further questions or need assistance in the future, don’t hesitate to reach out. Enjoy using your product!
It took 11 days to post my item
It took 11 days to post my item.
I’m still waiting for it
15 november 2025
Antwoord van James St Boutique
Thank you for your feedback. I apologize for the delay in shipping your item; I understand how frustrating it can be to wait. Please know that we're working hard to improve our shipping times. If you have any further questions or need assistance with your order, feel free to reach out. We appreciate your patience!
Poor Customer Service & Communication
Product is as supposed to be but it took nearly a month to arrive to me. The store was obviously closed over Xmas/NY but this wasn't obvious when I purchased so I had to wait nearly two weeks for it to even be shipped, then no tracking was sent after. I followed up twice to find out when I would get it but received no replies.
28 december 2024
Antwoord van James St Boutique
Thank you for taking the time to share your experience with us. I’m genuinely sorry to hear about the delay and lack of communication surrounding your recent order, and I appreciate your patience throughout the process.
While the product met expectations, we understand that the delivery timeline and communication fell short of our expectations. Our store was closed over the Christmas and New Year period, and unfortunately, this wasn’t communicated at the time of purchase. That oversight is on us, and we’re actively working to ensure seasonal closures are clearly visible moving forward.
Additionally, not receiving tracking information and having your follow-up messages go unanswered is unacceptable. We’re currently reviewing our customer service processes to prevent this from happening again. Your feedback is invaluable in helping us improve.
Please accept our sincere apologies for the inconvenience caused.
Faux suede boots
Faux suede boots
Didn't fit me. They were too big around the heel. My feet were lifting up when I was walking. Otherwise they were alright. Will try to sell them on line.
Thanks, Kaye
29 maart 2024
Antwoord van James St Boutique
Thank you for your message and for sharing your experience with the faux suede boots.
I’m sorry to hear they didn’t fit quite right. I’m glad to hear that the products themselves were satisfactory.
We truly appreciate your feedback, as it helps us improve our sizing guidance and product descriptions. If there’s anything we can assist with in the future — whether it’s sizing advice or helping you find a better fit — please don’t hesitate to reach out.
Wishing you all the best with your online sale, and thank you again for your continued support of our store.
Beautiful Scarf
Quality, design, and feel of the Vera May green print scarf I bought exceeded my expectations. Lovely and soft, beautiful colours. Very pleased with this purchase.
28 februari 2024
Antwoord van James St Boutique
Thank you for sharing your feedback! I'm thrilled to hear that the quality, design, and feel of the Vera May green print scarf exceeded your expectations. Enjoy styling your new scarf!
good service and brand
12 februari 2024
Antwoord van James St Boutique
Thank you for sharing your feedback, we appreciate you choosing our small business :)
Didn't have what I wanted in stock but…
Didn't have what I wanted in stock but they upgraded my product so it was great. Thanks a lot
29 november 2023
Antwoord van James St Boutique
Thank you so much for your kind words. We are delighted to hear that our team was able to provide you with exceptional service and that you are happy with the upgraded product. Our goal is to always go above and beyond for our customers, even if it means taking extra steps to ensure their satisfaction.
Thank you for choosing us and for taking the time to provide us with your feedback. We truly appreciate your business and hope to have the opportunity to serve you again in the future.
Super fast postage
Super fast postage, and excellent communication to inform of stages of processing and postage.
Would 100% purchase from again.
Thank you!
29 oktober 2023
Antwoord van James St Boutique
Thank you so much for your kind words! We're thrilled to hear that your order arrived quickly and that our communication throughout the process met your expectations.
It means a great deal to us that you've chosen to shop with us again — we truly appreciate your support and look forward to serving you in the future.
If there's ever anything you need or any way we can assist, please don't hesitate to reach out.
Super helpful and accommodating
Super helpful and accommodating with changes to my order. Thank you!
8 november 2023
Antwoord van James St Boutique
You're welcome! I'm glad I could assist you with your order. Your satisfaction is our top priority, so don't hesitate to let us know if there is anything else we can do to make your experience even better. Thank you for choosing us, and we look forward to serving you and making changes in the future!
Antwoord van James St Boutique
I'm sorry to hear that we did not respond promptly to your return request. It can be very frustrating when you don't get the help you need. Please accept our apologies, and we'll do our best to ensure a quicker response time in the future. Again, we are very sorry for any inconvenience caused.
James street Boutique online was a…
James street Boutique online was a quick and easy purchase delivered in a very timely fashion 💖👍👍👍
17 oktober 2023
Antwoord van James St Boutique
Thank you for sharing your positive shopping experience with James Street Boutique! It's great to hear that your purchase was quick and easy, and that your order was delivered promptly. We appreciate your feedback and hope to see you again soon!
Antwoord van James St Boutique
Thank you for your kind recommendation. We appreciate your support of our small business and look forward to you returning.
Lovely clothes, great service
So thrilled to have the dress I wanted arrive in the mail. Very good website and great service. Thank you!
11 augustus 2023
Antwoord van James St Boutique
Thank you for your review! We appreciate your business and hope to see you again.
Antwoord van James St Boutique
Thank you for recommending our small business! We hope to see you again soon. Don't forget to check out our specials.
Fantastic service!
Fantastic Rollie shoes at a great price. Quick postage and sustainable packaging. Highly recommend!
10 juni 2023
Antwoord van James St Boutique
Rollies are one of our favorites in store. We always strive to keep our prices competitive. We hope to see you return soon.
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