Tower Loan - Amarillo Reviews 

They help u great service and People too

The young man that helped me was very professional and courteous. I was having an extremely hard day and before I left, the young man even prayed with me.

Be very careful before doing business with this company.

In my experience, they use the Rule of 78 method of calculating interest, which I found to be extremely deceptive and unfair and has been banned in many states.

Here’s what happened to me: I paid off my loan early. By the time my payment arrived, the payoff balance had increased by about $20. I assumed that if I waited until my next payment date to pay that remaining $20, the interest would only amount to a few cents. Instead, I was shocked to discover that nearly $200 was due the following month because interest continued to accrue under the Rule of 78 calculation, which applied interest accrual on a much higher balance of approx $4,000 even though my payoff was only $20. Until your loan is paid in full, the “balance” can be thousands higher than your payoff. Seeing approximately $175 in interest added when only $20 remained to pay was something I found both illogical and incredibly unfair.

What made the experience even worse was the district manager’s attitude. Rather than listening to my concerns or explaining the calculation professionally, he repeatedly insisted that I “didn’t understand.” I understood exactly how they were applying the calculation—I simply believe it’s an unethical way to treat customers.

Consumers should read the loan agreement very carefully and fully understand how interest and payoff amounts are calculated before signing. In my opinion, this lending practice is confusing, misleading, and predatory. I hope Texas eventually prohibits this type of loan calculation so other consumers don’t have the same experience.

The young lady in the office did her job very good. She interacted with her store manager and someone else on the phone. They were able to help me with $6000 even though I asked for 22,000.

They were great

Money fast when it is needed

Abbie who took my call and my information for the loan over the phone all the way to the gentelman who walked through my loan paperwork, explained everything and I signed paperwork were great. They made the whole process seamless and great.

Yet again the people at Tower save the day. They got me exactly what I needed. Several loans with these guys. They have always been awesome.

Stop asking for collateral when money is borrowed.

The best customer service! Fast, easy process!