Excellent interaction with customer. Very concern about customer needs and pleasant to be around. Does not constantly calling you about your payments.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Awesome people there who go above and beyond for you!
Bedrijf heeft geantwoord
Always great service from great people
Bedrijf heeft geantwoord
Just a perfect experience
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Leningbureau
- Autofinanciering en -lening bedrijf
- Financiële instelling
- Hypotheek
- Niet-bancaire financiële diensten
Over Tower Loan - Louisville
Geschreven door het bedrijf
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contactgegevens
14130 Hwy 15 South, Suite A-1, 39339, Louisville, MS, Verenigde Staten
- 662-773-3458
3,8
Goed
9 reviews
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Antwoord van Tower Loan - Louisville
We genuinely admire your feedback about our friendly staff. Thank you for choosing Tower Loan for your perfect experience.
Horrible!!!!
Horrible!!!!. I borrowed money granted. Yes, I knew I had to pay the money back! So I received a check in the mail. I went to the local office and apparently the check was expired. So I asked the local branch if I could still get the money. Of course they said yes. I'm not an idiot so I did read the contract. So I got approve for the same amount of the loan of the check that was sent to me. So I knew exactly how much I had to pay back and normally when they send you a check in the mail you have to pay back the loan if you don't want to pay any interest within 30 days. So I actually paid the loan back in 30 days. Okay so I paid the loan back I heard nothing from Tower loan and several months ago by 6 months to be exact and I just so happen to check my credit report because I got a notification from my credit report and Tower loan is on there. Here it is several months later and I have accumulated over $2,000 in interest on the loan that I assumed I had paid off. So I called the local branch and asked why was there a balance on my credit report and I have not gotten any type of notification, email, text or even a courtesy phone call and they told me that they don't call because I have paid up my balance for several months and I'm like okay Apparently I do have a balance because I'm still owing over $2,000. So I asked why did I not receive a courtesy phone call when you all have been soliciting me to borrow additional money from Tower Loan So the Branch manager told me yes Normally we do solicit calls but no they don't call, text or email to remind a person of a balance after they have paid up several months now. Granted now I paid the balance but my account was still accumulating interest over $300 each month. So at this point I owe over $2700 in interest and I asked the branch manager Was there anything that I could do to try to settle this or speak to someone from the corporate office so I wouldn't have to pay that amount? And and of course the answer was no and I would have to pay the full balance of the interest in order to settle my debt. At this point I highly in ALL CAPS, HIGHLY DO NOT RECOMMEND TOWER LOAN TO ANY PERSON THAT WANTS TO BORROW MONEY. Yes I've borrowed money from Tower loan a couple of times already and I did pay them back but I would have assumed that they would have called me back or text me and or notified me some type of way to let me know that I had a balance that had been accumulated because of the interest. I'm very disappointed and at this point I have paid the total balance and I would NEVER, NEVER BORROW MONEY FROM TOWER LOAN AGAIN. I'll be homeless before I borrow money from Tower Loan again. If I could give zero stars or negative stars I would. If someone from the corporate office would contact me to further discuss this I'm all ears I would be willing to change my rating if I received a refund.
10 maart 2026
Review zonder uitnodiging
Antwoord van Tower Loan - Louisville
Thank you for your review. We appreciate your recognition of our team and service quality.
Antwoord van Tower Loan - Louisville
We greatly appreciate your kind words about our team going above and beyond for you at Tower Loan.
Got it right ✅️
Excellent interaction with customer. Very concern about customer needs and pleasant to be around. Does not constantly calling you about your payments.
22 juli 2025
Antwoord van Tower Loan - Louisville
Thank you for the positive feedback! We're glad to hear that you had an excellent interaction with our team and appreciated our respectful approach to communication. We strive to always prioritize our customers' needs. Thanks again for your review!
Antwoord van Tower Loan - Louisville
Thank you for the 5-star rating! We're glad to hear that you've had a positive experience with our team. We strive to provide excellent service and appreciate your feedback.
Antwoord van Tower Loan - Louisville
We're glad to hear that you found the experience easy and our service helpful. Your positive feedback is greatly appreciated. Thank you for choosing us!
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