Straight forward process, relatively quick processing and paid what they estimated. My only gripe would be for me selling Lego sets the price difference given between 100% complete and over 95% consi... Toon meer
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Lees wat reviewers zeggen
Really easy system to use, free post labels sent straight out. There was a delay between the parcel being delivered and the payment being made and replies to emails often took a few days. Only had... Toon meer
Great service! Thank you for a smooth transaction. We will definitely be sending more Lego soon.
Toy Exchange are a brilliant company. Our experience of selling unwanted toys to them continues to be first class. You simply fill out the appropriate section, depending on the brand, and they'll emai... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Toy Exchange allows you to sell your toys quick and easily for cash. We currently buy LEGO, Action Figures, Scalextric, Playmobil and Sylvanian Families. Our simple valuation tool tells you up front what we pay for your toys.
Contactgegevens
Verenigd Koninkrijk
- contact@toy-exchange.co.uk
- toy-exchange.co.uk
4,5
Uitstekend
376 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The entire experience was smooth and…
The entire experience was smooth and uncomplicated from beginning to end.
19 januari 2026
Review zonder uitnodiging
Great service
10 januari 2026
So easy and efficient
10 januari 2026
Easy to do online but took quite a long…
Easy to do online but took quite a long time to get the refund. Possibly because it was over Christmas.
22 december 2025
Took a very long time to get paid
Took a very long time to get paid. Rubbish communication from the company - despite emailing numerous times, never had a single response. Other than emailing, impossible to get in touch with Toy Exchange. Companies House shows this company is just run by two guys in their 20s with limited cash flow. Beware.
2 december 2025
Zero support is a letdown
I wasn’t happy with the amount paid out for the package I sent it was much less than quoted (which wasn’t much to begin with). I reluctantly accepted the payout but contacted them to ask advice about how I could potentially improve the value of the next package. Months later they still haven’t bothered to respond hence I haven’t sent them anything else. It’s a shame because I thought it was a great solution to recycling the toys you don’t need anymore.
24 juli 2025
Trade in lego
Trade ended as it was supposed to ...but. very slow , sent email and never got a reply, tracking service was no good .
Said that after 30 days of nothing received email confirming they received the goods and payment was in bank a few hours after
11 november 2025
Great communication and easy process
Great communication and easy process, couldnt fault!
24 oktober 2025
Organised a sale of my sons Lego with…
Organised a sale of my sons Lego with prepaid label. Parcel was delivered by DHL and a confirmation email received well over a week ago and I have heard absolutely nothing.. no confirmation of receipt or acknowledgement to my follow up emails. Very disappointed
10 oktober 2025
Review zonder uitnodiging
Recommended for selling Lego
Sold some Lego to the company. Easy process and their website provided good guidance. Postage was paid for by them and then within a few days of them receiving the package the money was in my account. Would recommend!
1 oktober 2025
DO NOT USE THIS COMPANY
Do not use this company. My son sent them 8kg of Lego - confirmed delivered on 16/09 and not received payment 2 weeks later. They won’t even respond to emails chasing!
16 september 2025
Review zonder uitnodiging
Clear instructions and prompt payment
Clear instructions and prompt payment. Thank you.
11 september 2025
Well organised transfer
Though I had to initially wait to sell my lego as the website was on holiday and then backlogged, once I did, the service was flawless and unproblematic. I had to wait a little over a week between shipping my lego until being paid.
11 september 2025
Posted the mixed Lego
Posted the mixed Lego, and received the money in the bank days later.
11 september 2025
Such a great and easy way to get rid of…
Such a great and easy way to get rid of Lego, very happy
3 september 2025
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