I was looking for a particular Lego car which was proving difficult to find. Found it on your website! Communication was good. It’s a gift for grandson for Christmas, I think he’ll be excited to rece... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Not wanting to pay British postage rates I usually try to buy from businesses close to Sydney (where my niece has emigrated to). Toy Hunters stocked a good selection of Lego Friends, very competitiv... Toon meer
I’d searched for hours for the particular Lego set for a special birthday gift and other well known shops were showing in my searches that the set was available but when I tried to add to cart - ‘sol... Toon meer
The LEGO product was competitively priced. It arrived quickly, well packaged and in great condition. As a collector the condition of the original packaging is a great importance to me. Five stars Toy... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Toy Hunters is a Sydney-based online store that stocks high quality and hard to find toys for kids. As a small family-owned business, the friendly Toy Hunters team strives to provide the very best personalised service in the industry and create an enjoyable and convenient online shopping experience. Being authorised retailers of LEGO, Globber, Spin Master, Moose Toys and more, you can shop with the peace of mind that all products are physically stocked in Australia and backed by official Australian warranties. All orders are packed and shipped locally from a clean and secure warehouse to ensure that orders are despatched as quickly as possible, products arrive in the best condition possible and sensitive customer details are kept strictly confidential.
Contactgegevens
Suite 205, 6/50 Miller St, 2060, North Sydney, Australië
- toyhunters.com.au
4,9
Uitstekend
324 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Toys were delivered promptly and just…
Toys were delivered promptly and just as described. Website easy to navigate, Granddaughters loved them
20 maart 2023
Happy with purchase
Fast shipping excellent product exactly as described 100% would buy here again, fair prices recommend 👍
1 maart 2023
great customer service
fast shipping. Great customer service.They accommodated my request when i made the order buy not giving me sn assorted toy instead they opt for the one that i asked specifically.
15 februari 2023
Very happy with our purchase!
The toy that I purchased was one that I wasn’t able to get at the shops and to buy it online from any other supplier was more expensive, and from what I could see this particular toy was only available from overseas. My two girls are over the moon to have received the Rainbowcorn Jellyshake and are very happy with their surprise toy!! I will be buying again from Toy Hunters, particularly for the toys that may be hard to get! Thanks so much!
30 januari 2023
Needed to get urgent delivery of an…
Needed to get urgent delivery of an item. Person on
chat was most helpful, extracted my order and express
posted it the same day. Arrived from across the country in 3 days. Most impressed with the service and helpfulness
29 januari 2023
Very efficient and good price point!
22 januari 2023
Excellent Lego supplier
Prompt delivery, excellent communication and great range of Lego
19 januari 2023
Great despatch time packed really…
Great despatch time packed really well,excellent service
19 januari 2023
Super efficient and fast service
Super efficient and fast service. Ordered on a Sunday and received on Tuesday. Exceptional!
14 januari 2023
Great service
Items were exactly what I ordered and arrived quickly (even with the postage problems plaguing Australia at the moment!). Nephews were thrilled with their Christmas presents, thank you.
5 december 2022
Great to deal with
Great communication with order placement and updates, and speedy delivery
24 november 2022
Good selection. Great service.
Good selection. Easy to order. Prompt delivery. Overall great service.
28 november 2022
Toy Hunters good, express shipping joke
Toy Hunters service was good but the express shipping is a joke, ordered item 15.11.22 and now 29.11.22 and still waiting
28 november 2022
Antwoord van Toy Hunters
Hi Ron, thank you for your honest review - we appreciate you mentioning our service was good and again apologise for Australia Post's delay due to extreme weather.
When you enquired on 22nd Nov, I responded to your email mentioning that we received your order on the evening of 15/11 and dispatched it via Express the very next morning (16/11) as per the tracking number provided. Hopefully you've been getting our email updates since then?
We have also spoken to Aus Post on numerous occasions and followed up on the enquiry that we lodged on your behalf. They are saying the delays are due to heavy rain & flooding which caused the links from Sydney-WA to be closed and 2 weeks' worth of delays. While your parcel was definitely sent out via Express, they said the increased volume and backlogs have caused even Express parcels to be delayed a few days.
We appreciate that it has been more than a few days and have been followed up numerous times including this morning before we received this review.
Australia Post Express delays of this nature are somewhat rare and out of all the carriers we've tried, they are the most reliable, fastest and most affordable from Sydney-WA. However, this one's completely outside of our control and, while I know this doesn't help you, we do apologise for your parcel being caught up in all this.
We will keep tracking the parcel and keep you posted. Once it gets posted, we will attempt to claim compensation from Australia Post for the failure to deliver according to Express Post timelines and also work something out with you for the inconvenience.
Appreciate your ongoing patience - I understand this must be a frustrating process for you and is certainly not the usual shopping experience we strive for (as many of our reviews have quoted very fast shipping due to our fast dispatch times within 24 hours), but we'll do everything we can to push things along. Please feel free to reply to our emails if we can be of further assistance in the meantime while we wait for the next update.
Best regards
Phillip
Update 1/12/2022:
We were just informed by Aus Post that your parcel is now on board for delivery. We will lodge a shipping refund request with Aus Post to get shipping costs refunded and will keep you posted. Also noted that your parcel was delivered today.
Update 20/12/2022:
We have finally received a credit from Aus Post and have refunded the shipping cost to you. Thanks again for your patience.
I was very impressed with the…
I was very impressed with the efficiency and speed with which my order was processed. Very professional service. It was also the cheapest price for the Lego set I brought. Very happy customer and will definitely be back. Thank you.
14 oktober 2022
Review zonder uitnodiging
Italtrike…
Placed the order on the 24 Oct and received it on the 28 Oct. Just love the Italtrike, can’t wait to see my granddaughter’s face Christmas morning. Thanks you so much
28 oktober 2022
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.