Great price, much cheaper than my renewal price with my previous insurers. You asked me 4 separate times to provide additional info but didn’t state why this info was required even though I asked yo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I’m happy with the insurance, but do find the price a little high. I asked the customer service lady if there was any way to reduce the quote, but couldn’t help, last year the gentleman reduced the p... Toon meer
All aspects of purchasing the car insurance were fully covered and e planned. The agent checked that I understood what was being covered or not and asked often if I had questions
Seems very odd insuring a non Toyota or Lexus branded vehicle with Toyota Insurance but the price was very competitive I must say. Hopefully I won't need their services.
Bedrijfsgegevens
Geschreven door het bedrijf
With a defaqto 5-star rating, drivers can enjoy one of the most comprehensive levels of cover available. Our insurance extends the Toyota experience to non-Toyota drivers too - for those who value quality and peace of mind. Full details of benefits and exclusions for each product are included in individual policy documents.
Contactgegevens
7th Floor, 52-56 Leadenhall Street, EC3A 2BJ, London, Verenigd Koninkrijk
- 0333 103 9950
- service@toyotamotorinsurance.co.uk
- toyotainsuranceservices.co.uk
4,6
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent deal
The process to get a car policy is very straight forward and was the best price in the market
9 augustus 2026
Reliable
Reliable. I am happy to be wth Toyota insurance for my car which is also a Toyota.
7 augustus 2026
My insurance has been cancelled even I…
My insurance has been cancelled even I provide all the information
25 juli 2026
Antwoord van Car Insurance by Toyota Insurance Services
Good morning,
Thank you for your review, sorry to hear your policy had been cancelled. This can be for a number of reasons but based on your review it would seem it could have been due to a document request. I have asked a member of the team to reach out to you for additional information to see if we can assist you further.
Kind regards,
Shaun
First of all the quote was reasonable…
First of all the quote was reasonable and justified.That is why I said yes in the first place.
1 augustus 2026
Antwoord van Car Insurance by Toyota Insurance Services
Good morning,
Thank you for your review, sorry to hear you are unhappy with the service. Based on your review, I am unable to assist further however; I have asked someone to reach out to you to see if we can help you further.
Kind regards,
Shaun
The car that I was buying became…
The car that I was buying became available sooner than expected. I had previously got a quote which had requested a start date for the cover to begin, when I received the car I recovered the quote which I activated at that stage I did not change the start date once this became apparent I asked that the start date would be active on the date that I received the car. I was informed that if I was to change the start date I would be charged £30 which I declined and asked to cancel the insurance if that was the case. The insurance was then canceled and I was charged £30 from the deposit which I had previously paid. I think that that’s unfair.
31 juli 2026
Antwoord van Car Insurance by Toyota Insurance Services
Good morning,
Thank you for your email, I am sorry to hear you are unhappy with processes followed within the business. From what you have described it would seem this was correct, unfortunately the start date cannot be amended once incepted and the only way would be as you described to start a new policy, in effect ending a policy may be subject to fees.
I have asked a member of our team to reach out to you for further information to see if we can assist you further.
Kind regards,
Shaun
Very helpful and plesant staff
7 augustus 2026
To be able to speak to somebody who…
To be able to speak to somebody who explained everything so clearly and answered all my questions and after the call I felt confident that I had received the best information.
6 augustus 2026
Prompt reply to phone call
Prompt reply to phone call, and speaking to a real person immediately
3 augustus 2026
I got a letter saying you wanted more…
I got a letter saying you wanted more information about my cover you need it all done by Monday or my insurance would be cancelled should of told me this before yesterday I phoned up today and one of your colleagues helped me do this
30 juli 2026
Antwoord van Car Insurance by Toyota Insurance Services
Good Morning,
Thank you for your review of our services and I am sorry to hear you have had a poor experience.
It is sometimes required following a policy being purchased to provide information to validate details on a policy. This is usually requested by our Underwriting Team.
However, as you have expressed dissatisfaction, I have referred this to our Complaints Team who will contact you in due course.
Kind regards,
Billy
Toyota Insurance Services
Good all round service.
6 augustus 2026
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