Toy Snowman Reviews 

Great people who are willing to accommodate requests.

I've bought many products from Toy Snowman with zero issues. Reliable preorders, fast shipping, good rewards system, responsive and friendly customer service. Highly recommend!

Item was packed well and shipped quickly

Most trusted toy store in Canada. I had a fantastic experience with this business. The team was friendly, knowledgeable, and efficient. They made the entire process smooth and stress free.

The thing I love about ToySnowman is how prompt they are with shipping and how well packed their items are. They do excellent work and always have great stock. I wish they had stickers so I could slap them on some of my utilities at home.

Delivered to Germany in just 10 days! The boxes of pokemon cards were well packaged and arrived in very good condition. Gets 5+ stars.

The whole transaction with Toysnowman was smooth - items arrived well packed in a strong/thick cardboard box (no weak-walled Amazon-thin boxes here!) and item was in good condition too.

I'll be recommending family make their assorted toy/gift purchases from Toysnowman in the future when shopping Canadian. :)

Easy to use online ordering. Super fast delivery. Would recommend. Will buy from again.

Easy sitem to order from. Clear communication. The staff is really friendly and the store itself is very well supplied. 10/10 will recommend and buy again

The trustpilot system prompts for a review update every few months...but there really is no update, because each time it's 5 stars for Toy Snowman. Been a customer for several years now and couldn't be happier with them all around. Great selection, prices, updates on industry on YouTube, responsive and helpful customer service when needed, items packed well and shipped on time. They are my go-to for figures and collectibles.

Shady behaviour alert: Had to return damaged items and they won’t issue refund and stopped responding e-mails.

I purchased a set of 4 figures from them. They were delivered and unfortunately 1 of them(my favorite no less) was badly damaged. They said they can’t do exchanges, only full returns of the entire set. They issued a return label and I shipped the items back. After they received the figures back they said they’d issue the refund asap and well… nothing happened.

I kept sending more emails asking what was going on and it’s now been 3 weeks since they got the figures back and they never responded again nor have I seen a refund.

I would totally understand if they had a reasonable explanation as to why the refund is very late but since they’re not responding my emails I have to accept they’re just shady. I was only able to get my refund after 3 weeks when I threatened to escalate the matter further. They finally issued a refund but never apologized for the insane experience I had(nor did they say anything at all).

Horrible experience, after seeing so many positive reviews I'm heartbroken to be one of the very few to experience something terrible like this.

Reliable seller, I would recommend.

Responsive and courteous customer service

Toysnowman has always been my "go to store" for toys and collectibles. They're always reliable and the prices are great!

Good pricing, quick shipping, good support

It was fast & great condition

Ordered an item on recommendation from a friend. Took a bit but still in a timely fashion and in perfect shape. I'll come back for more!

Nice products, friendly staff.