They offered 1-hour delivery and I paid over $50 for it BUT it took almost 3 hours for them to actually arrive. I could've driven to the store and back in that time and saved myself the money. If they... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I loved the quick, delivery service. It was by far the coolest thing, got a 9 inch shloong delivered right to my door in 15 mins. The packaging was discrete in a brown bag, almost like a packed lunch.... Toon meer
Bedrijf heeft geantwoord
Super quick smooth and fast. Only issue is they don’t deliver Maximum Impact (unsure why) and their lube is a bit overpriced but when in a pickle and don’t want to go anywhere it’s a great easy way to... Toon meer
Customer service didn't believe a missing toy had not been delivered with the remainder of a close to $500 order. Took three phone calls and an email thread to get a refund. (Used refund to re-purc... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Get if tonight, only Toys Tonight Delivers Adult Sex Toys right away, in a few minutes we pack up your order and usually get it to you within an hour. Open daily from 12 PM to 12 AM.
Contactgegevens
203 NW 36th Street , 33127, Miami, Verenigde Staten
- 786-334-5600
- admin@toystonight.com
- toystonight.com
3,5
Gemiddeld
97 reviews
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Spices up your life
Toys tonight has a great variety of products to help my life become sexier and their customer service is great.
30 augustus 2023
Not good customer assistance
The payment wasnt going thru online and the.clerk.at store couldnt take.my order over the.phone.
8 augustus 2023
Antwoord van toystonight.com
We are sorry about this, believe me we want your order, however we can't process an order unless our credit card authorizing services approves your credit card. We know this can be frustrating and I apologize for any inconvenience. We will consider trying to process credit cards over the phone to avoid this in the future. Thank you for letting us know about your experience.
Great service
7 juni 2023
Not the best but convenient
I was quite excited for the service, as I was out of town and left in a hurry from home and forgot some things ;). However I was quite dissapointed with how long it took to get my order, on top of an item that was unavailable and was supposed to have been refunded but wasn't! I will say that communication was great amd was delivered discreetly.
7 juni 2023
After they sold my item they refused…
After they sold my item they refused and gave me a refund after my complaint
25 mei 2023
Antwoord van toystonight.com
Thank you for sharing your feedback regarding your recent experience with our company. We appreciate your honesty and apologize for any inconvenience or frustration caused.
Upon reviewing your order and the details you provided, we found that the issue arose from the declined transaction due to a credit card authorization failure. We sincerely apologize for any misunderstanding or miscommunication that may have occurred during the resolution process.
Good customer service and thanks
27 april 2023
Every since the first time I ordered…
Every since the first time I ordered from them it's been great customer service, on time delivery and they call to verify. This was my 3rd time ordering from them. I love this store. They have a new loyal customer. 🥰
3 april 2023
The lady on the phone was so nice and…
The lady on the phone was so nice and respectful to us.
6 april 2023
Antwoord van toystonight.com
Thanks so much, we really appreciate your comments and review.
Antwoord van toystonight.com
Thanks so much for the 5 star review
Delivery was late but the company was attentive
The company failed to delivery on the they agreed upon. As I wouldn't stay in Miami long enough to receive the late delivery, I asked the company to cancel the purchase and refund me. They did it promptly and someone from the company called me to check if everything was fine and to apologize for the inconvenience. Fair enough. Accidents happen. I am happy with this "happy ending". The company proved to be trustworthy and I will do business with it again.
4 april 2023
Antwoord van toystonight.com
We apologize for the inconvenience you experienced with our delivery service. We understand that you did not receive your order and we have issued you a full refund.
We take customer satisfaction seriously and strive to provide the best service possible. We have processed your refund and it should be reflected in your account within a few business days.
We will work to improve our communication methods and ensure that our customers are informed of any changes or delays in their delivery.
Thank you for bringing this issue to our attention and for giving us the opportunity to improve our services. We hope to have the chance to serve you again in the future.
Worst company ever.
26 maart 2023
Antwoord van toystonight.com
I'm so sorry you had a bad experience with our company. As the owner of the company I'd like to know more about your experience so that I can make sure no one else has the experience you have had. Please write to me at admin@toystonight.com
The salesperson was very attentive to…
The salesperson was very attentive to me as it was my first time and ordering so line was east
Y
11 februari 2023
Antwoord van toystonight.com
Thanks for the 5 star review
The customer service from staff was…
The customer service from staff was great. The worker was helpful and kind. But we weren’t sent an item that we paid for.
4 februari 2023
Antwoord van toystonight.com
So sorry you had a bad experience. Please write to me at admin@toystonight.com so that I can get more details.
Great experience
Great experience. Products are nice and high quality and customer care was outstanding. Thank you!
7 februari 2023
Antwoord van toystonight.com
Thank you for the great 5 star review
Antwoord van toystonight.com
Thank you for taking the time to leave a review of our store! We're glad you liked our displays and store front. If there's anything else you would like to share or anything we can improve on, please don't hesitate to reach out to us. Thank you again!
Antwoord van toystonight.com
Thank you for the great review.
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