TPW Trading Ltd Reviews 

105
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 4 van de 5 sterren

We've bought 4 vans from TPW so far and have found the whole process to be a pleasure. Wide range of stock for all pockets and purposes Tom has always been truthful and polite and has always made a... Toon meer

Beoordeeld met 5 van de 5 sterren

I spotted a reasonably priced VW Cady Maxi with these guys. I enquired, 2011 and 219k miles for 5k. Still available! Happy days! Where are you. Southampton, you? Nottingham, ah. It turned out tha... Toon meer

Beoordeeld met 5 van de 5 sterren

Exceptional Customer Experience We purchased a Volkswagen Polo as a first car for a surprise for our son who turns 17 in January. Liz was so helpful and gave us plenty of space and time to look at... Toon meer

Beoordeeld met 5 van de 5 sterren

As a returning customer to TPW TRADING to purchase another Vehicle from them, they have a great selection of Vehicles, but it was a Van I was after. I was greated by Liz, whom was friendly and... Toon meer

Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Verkoper van tweedehands auto's
  4. Verkoper van tweedehands vrachtwagens
  5. Vrachtwagenverkoper

Geschreven door het bedrijf

TPW Trading Ltd is home to over 85 used, high quality Vans, Trucks and Cars. Specialising in both retail and commercial sales, we offer one of the biggest selections of quality assured vehicles throughout the East Midlands.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

105 reviews

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4,5

Alle reviews

(105)

13 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very Good Experience

Very Good Experience, Very Happy With The Deal I Got, And The Customer Service Was Excellent. Would Recommend this company to potential buyers.

24 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

TPW trading

Brought a lwb sprinter from TPW around Christmas time this year , vans been grate had no issues whatsoever and drivers like it should, even had a phone call a few months later from them to see how the van was an if everything was ok with it so carnt falt the service brilliant would recommend

21 mei 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My partner and I bought a 2014 Ford…

My partner and I bought a 2014 Ford transit with only 69000 miles on the clock. After 2 weeks, the vehicle started heavily smoking whilst driving and also making loud clunking noises. I rang up Tom immediately to be told that he is away on holiday and won’t be back for another 2 weeks (recurring theme read other reviews) a gentleman called Anton provided absolutely no help and told me there was nothing he could do to help. I contacted Tom several times only to be told that I would need to return the vehicle at my expense to their base so they could assess it and even then Tom stated they would only cover the labour cost. I then arranged for a diagnostic on the van to find that their were major mechanical failings.I then contacted my finance company to see if they could help in any way, in the end they arranged for the van to be recovered to the dealership. It has been 7 weeks since purchasing the van and we have not had a logbook come through. I have chased Tom about this and had no response. Today I received a call from my finance company alleging that the vehicle was cosmetically damaged whilst in my possession despite me not even getting 2 weeks use out of it. Now Tom is trying to dock money from my deposit to cover this alleged damage. I would strongly encourage people to steer well clear of these conmen.

18 mei 2022
Review zonder uitnodiging
Logo TPW Trading Ltd

Antwoord van TPW Trading Ltd

Thank you for your review we appreciate all feed back from all of our customers and will always use information to improve our business. Unfortunately your feed back is very untrue and doesn't reflect on how we operate as a business. You purchased your ford transit 2014 van on the 1st of April 2022 and reported a fault on the 19th of April 2022 via message to our watts app and sent a video which did indeed show a lot of smoke, I advised you to turn off the engine and return the van to t p w trading so we could asses the issue as you wanted to take the van to be repaired at a friends garage at our cost which we declined. I did point out our warranty agreement is a 30 day labour only return back to base warranty. We do advise on our warranty agreements you can take further warranties out online and this was explained to you very clearly before you signed the agreement, we also emailed your agreement over to you as we do every customer along with your invoice. I explained to you via messages which I still have that t p w trading would be operating as usual and and to contact our office on the same number if you needed to speak to our team but you wouldn't be able to speak to me directly as I was on holiday. I then called you on the 4th of may on my return from holiday as I had an email from the finance company you used telling me we needed to collect your van from the side of the road as you wanted to rewind and return the van with a full refund so I called you and offered to collect, asses and repair and then return to you once it was repaired which you refused but you were very grateful of the offer. I then accepted, respected and agreed with you we would rewind the deal with a full refund and agreed to collect the van and return in back to t p w trading. We received delivery of your van via a third party recovery company paid for by your finance company as you were not willing to wait for an appropriate time for us to collect the van but unfortunately on taking delivery the overall condition of the van was very poor with a large scrape/dent down the side of the van which I have sent all of the before and after pictures to your finance company. I have had no contact with you regarding any deductions as that is between you and your finance company not t p w trading. You also sent me a message via watts app on the 9th of may asking me if we had sent off the log book which I immediately replied "yes" and it can take up to 4 weeks. You then sent a similar message again yesterday the 17th May which I replied to you today advising you to contact DVLA as we had already sent it as previously stated to you. T p w trading limited.

Beoordeeld met 5 van de 5 sterren

Amazing service

I have just bought a used caddy van off TPW amazing service northing was a problem.
Anton was there through the sale even on his day off he is a credit to the company thank you for the service you provided highly recommended 👍👍

11 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brought a caddy maxi of twp

Brought a caddy maxi of twp. As far as service goes couldn’t of asked for anymore. Had a few problems going through the finance process but instead of them fobbing me off they persevered got me a deal for what I wanted to pay. All round bang on service and got a decent van out of it. I’d recommend people to go down to TPW 100%

4 mei 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My husband bought a van from this place…Tom sorry to say my husband didn’t offer the money he was disgusted with you even asking. And after 3 weeks should the van have had that much wrong for 4k

My husband bought a van from this place had it 3 weeks it then stopped working he rang tom who fobbed him off a bit but in the end had the van picked up as it didn’t move for 2 weeks. He then had it another further 3 weeks fobbing him off. it needed all sorts doing to it the last time he rang to see when it would be ready he said I’m at the airport about to switch my phone off ring the office in the morning. To which he did anton was good kept us updated but after another 3 days refused to release the van until my husband had contributed £100.00 to which we were disgusted the finance insurance and road tax never stopped all the time they had the van. He was then eventually allowed to pick up his van after they decided he didn’t have to pay the money from another garage to which Steve was amazing we left with the van part of the body work blew off on the way home as did the other side on the day we first picked it up what a joke of a trader overpriced vans we wouldn’t recommend at all land this time I will not be removing the review as before when Tom asked my husband to ask me to take the review down I wonder how he as soon many 5 stars, maybe friends.

24 april 2022
Review zonder uitnodiging
Logo TPW Trading Ltd

Antwoord van TPW Trading Ltd

Thank you for your review, a report was made to t p w trading 3 weeks after purchase via telephone in which i advised that the problem sounded like a batterie issue as there was no turn over when you turned the key but i did advise also to call me back if the batterie was fine as you was still under warranty with us. We then didn't hear anything for another week and received a review which was very unfair so I called David to ask why as we were willing to help all along. Our warranty is a 30 day labour warranty covering engine, clutch and gearbox and also states this is a return back to base warranty also explained very well when the van was purchased as we do with every customer and then signed to say so and also emailed over to you. We recovered the van with a third party recovery company paid for by t p w trading which we do not cover for in our warranty agreement and when the van was back to us we sent it to 3 different mechanics and 2 auto electricians as this fault was very difficult to find but we worked very hard to get this resolved as fast as possible and we were in regular contact throughout. We also fixed the door locks. None of these faults were covered in your warranty agreement or the recovery of your van so I asked David for a contribution to the recovery of £100 which was agreed but then refused before collection. T P W TRADING paid for all the work costing £600 and the recovery costing £200 as a good will gesture. I can only apologies for the amount of time it took due to the difficulty diagnosing the faults but we are more than happy the way we resolved the issues for you and we prioritised your van at all times. Many thanks t p w trading.

Beoordeeld met 5 van de 5 sterren

I recommend this business 100%.

I recommend this business 100%.
I bought a car unseen to be delivered due to ill health.
It arrived after business hours,on the day I wanted to accommodate my urgency; Tom and his wife delivered it personally and communicated amazingly well throughout.
It was valeted and looked great.
Car checked out today by my regular mechanic and he noted it has had a new spring and brake pads recently.
Car was as described, good value and truly amazing service.
I will be going back for a van to convert into a camper with zero hesitation.
Thank you, nice to find a trader you can trust.

16 maart 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Stress free experience

I have just bought a car from this company and cannot praise them enough for their customer care. Both Tom and Liz are very genuine and went out of their way to make the purchase easy for me.

If you are looking for a van or they have a car for sale you like don't hesitate to contact them

10 februari 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Recently purchased a VW Caddy from Tom…

Recently purchased a VW Caddy from Tom TPW Trading. We travelled down from Scotland to pick up our Caddy but as I took it out for a test drive a warning light came up on the dash board, a headache for all and meant a bit of a scramble to source a new part to fix the issue before the end of the day. Tom went out of his way to source one but unfortunately, the part from the supplier was faulty. Tom, and his wife (both very pleasant and dealt with this issue brilliantly) was very apologetic about the issue as he knew we traveled a long way for the van and very kindly put us up in a hotel for the night while he sourced a new part in the morning. Not many car/van dealerships would have done that so we thank you for that. The van is spot on and was great to finally drive it back up the road.

It was just a bit of bad luck and doesn't reflect on the dealership or Tom. Big thanks to Tom, his wife and his team for sorting us out.

12 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Workhorse van? I got one! From TPW trading!!!

Very fast turn around, and TPW did what it says in the tin! Bought a good working workhorse van, honest and reliable salesmen and got me a good van!

22 mei 2021
Review zonder uitnodiging
Logo TPW Trading Ltd

Antwoord van TPW Trading Ltd

Hi Tim,

Thanks for the review! We are happy that the quality of the vehicle met your expectations and we look forward to doing business again in the future!

Kindest Regards,
Anton

Beoordeeld met 5 van de 5 sterren

Buying a van

Quick and easy to buy a second hand van

22 mei 2021
Review zonder uitnodiging
Logo TPW Trading Ltd

Antwoord van TPW Trading Ltd

Hi Matt,

Thanks for reaching out to us for your work Van! We are pleased you found the process easy and efficient!

Best Wishes,
Liz @ The TPW Trading Team

Beoordeeld met 5 van de 5 sterren

Excellent experience buying from TPW

Excellent experience buying from TPW. They were hugely knowledgable and helpful with making sure I bought the right van for what I needed as well as making sure it was in a great condition. Very fast and efficient work on the van when it was needed and Anton’s customer service was great, and really made it all a positive experience being a first time buyer.

21 mei 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Transit... Excellent van

Recently purchased a transit van from this company. Initial contact when paid a refundable deposit then went to you the vehicle we had plenty of time and help to check the vehicle over and road test it. All paperwork was sorted out promptly and we are very pleased with the quality of the vehicle would definitely use them again and recommend them

20 mei 2021
Review zonder uitnodiging
Logo TPW Trading Ltd

Antwoord van TPW Trading Ltd

Hi Rob,

I am glad you have had such a pleasant experience here at TPW Trading ltd and we look forward to seeing you again for the purchase of your next van.

Kind regards,
Tom & The TPW Trading Team

Beoordeeld met 5 van de 5 sterren

I didn’t end up buying a car in the end…

I didn’t end up buying a car in the end but Anton’s service was excellent. Great service all round and the deposit was paid back in full not a problem

19 mei 2021
Review zonder uitnodiging
Logo TPW Trading Ltd

Antwoord van TPW Trading Ltd

Hi Daniel,

Apologies we could not strike a finance deal together however please know you are more than welcome to pop in at anytime going forward!

Thanks for the review,
TPW Trading

Beoordeeld met 5 van de 5 sterren

Bought a Peugeot partner van

Bought a Peugeot partner van, good selection, all genuine vehicles. No problems driving / inspecting and got good service from the guys there. Had the van a while now - no problems.

19 mei 2021
Review zonder uitnodiging
Logo TPW Trading Ltd

Antwoord van TPW Trading Ltd

Hi Tim,

I am glad to hear you are still enjoying your Peugeot Partner good luck fishing and we will see you soon!

Kindest regards,
Anton @ The TPW Trading Team

Beoordeeld met 5 van de 5 sterren

Tom went above and beyond the call…

Tom went above and beyond the call during our purchase of a Van he said he wouldn’t let us down and kept his word highly recommended Anthea Da Silva Ford Transit Connect.

6 mei 2021
Review zonder uitnodiging
Logo TPW Trading Ltd

Antwoord van TPW Trading Ltd

Hi Anthea,

Thank you for you patience with us at TPW Trading and I am glad you are enjoying your Transit Connect.

All the best for the future,
Tom @ TPW Trading Ltd

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