Great experience with Tradelink. Easy to order our product, and quick click and collect (within 3 days). Happy with our product so far (a bathroom vanity), that looks exactly like the pictures. Gives... Toon meer
Bedrijf heeft geantwoord
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I cannot fault the service at Tradelink. The items were ordered online at a good price and delivered quickly to our local store. Everything was made so easy for us including help with loading the heav... Toon meer
Bedrijf heeft geantwoord
We had such a great experience at Tradelink Horsham. Kirstin in the showroom was absolutely wonderful to work with; she made our renovation selections incredibly easy and stress‑free. Her product kn... Toon meer
Bedrijf heeft geantwoord
I was very impressed with the customer service. Both over the phone with canningvale and bibra lake store and in store at bibra lake. This will definitely make me look at tradelink for anything... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Reliability and a durability are yours when you make your selections from the Tradelink range. We know that you want the best in quality and performance from the products you buy, and we do too. That’s why we’ve partnered with the best bathroom, kitchen and laundry brands in the business, including Caroma, Phoenix, Oliveri, Raymor, Fienza and more. We recently celebrated 150 years in the industry and are proudly Australia’s oldest plumbing merchants, but at Tradelink, it’s never about us, it’s always about you! We know renovating and building can be daunting. But our specialist team is here to inspire big ideas, share our expertise, and step you through every stage of your project. We help you make things happen, and we make product selection quick and easy.
Geschreven door het bedrijf
Contactgegevens
Australië
- 1300 658 277
- tradelink.com.au
4,6
Uitstekend
6K reviews
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Simple agreeable thoughtful service
Simple agreeable thoughtful service, on time, under budget, with humour
13 april 2026
Antwoord van Tradelink
We're happy to hear that you found our service simple, agreeable, and thoughtful! Thank you for acknowledging our on-time and under-budget work!
All good all good
12 april 2026
Antwoord van Tradelink
We're happy to hear that you had a good experience. Thank you for taking the time to leave us your valuable feedback.
Antwoord van Tradelink
We're happy to hear that our website was easy to navigate and your product arrived promptly. We appreciate your feedback and your time.
Miscommunication
I don’t know how long I waited. I rang and was told just to wait. I rang a month later and was told the part I ordered was no longer available. I then received my order roughly two days later
21 maart 2026
Antwoord van Tradelink
We regret the delay and the part's unavailability. We appreciate your patience and are sorry for the inconvenience. We'll review our processes to improve.
Very quick and prompt
10 april 2026
Antwoord van Tradelink
We are happy to hear that you received prompt service. Thank you for your positive feedback; we appreciate it.
Professional business with excellent…
Professional business with excellent staff and processes. No hassles at all with click and collect.
10 april 2026
Antwoord van Tradelink
We appreciate you sharing your positive experience. It's wonderful to hear that you found our team and processes professional, and click and collect hassle free.
Avoid Tradelink
Terrible store policies, unhelpful and uncaring store manager and a customer service team who does not put the customer at the forefront of what they do. Avoid and shop with Reece or other retailers who value you.
10 april 2026
Antwoord van Tradelink
Thank you for your feedback. We’re sorry to hear you’re disappointed with your experience. Our returns and refunds conditions are available on our website. We understand this may be frustrating and appreciate you taking the time to share your concerns.
Antwoord van Tradelink
We're glad you had a positive experience. Thank you for sharing your feedback; we appreciate it very much.
Outstanding service at Ballarat store…
The sales person at the Ballarat store went out of his way to source a sink we needed at the last minute for our build. I admit to some Karen style frustration aimed at the world at large and he diplomatically ignored my grumpiness and looked after us so well.
6 april 2026
Antwoord van Tradelink
We're happy to hear that our team member was able to assist you in sourcing the sink for your build. We appreciate you acknowledging their dedication and are grateful for your positive feedback.
Good product but forgot to let me know…
Good product but forgot to let me know click and collect was ready.
9 april 2026
Antwoord van Tradelink
We appreciate your feedback. We're sorry the notification was missed and will review our processes.
Antwoord van Tradelink
We appreciate you sharing your positive experience with our great service.
Antwoord van Tradelink
We're glad you had a great experience with our staff and product! We appreciate your positive feedback.
underwhelming
Underwhelming on all accounts… product range, customer service interaction etc
12 maart 2026
Antwoord van Tradelink
We appreciate your feedback and regret that your experience was not satisfactory. We will review your comments on our services.
Great communications and short 4 day…
Great communications and short 4 day wait for them to get the goods to my local branch for pickup.
2 april 2026
Antwoord van Tradelink
We're happy to hear that you had a positive experience with our communications and quick delivery to your local branch. Thank you for your feedback!
Product and delivery
2 april 2026
Antwoord van Tradelink
We appreciate you sharing your positive experience with our product and delivery.
Great service and a lovely team
Great service and a lovely team at wangara branch .. very happy
2 april 2026
Antwoord van Tradelink
We appreciate you sharing your positive experience with our team and service. We're very happy you're pleased.
Tradelink Joondalup reciepted my click…
Tradelink Joondalup reciepted my click and collect order without checking that they were the correct items. I called before collecting to ensure it was all ready to go and they still got it wrong. Upon collection I pointed out that a 1200mm shower grate was missing (very easy to see because the box would be atleast 1.2 metres long?) I watched them pretend to search the warehouse for it before they blamed supplier for sending the wrong items and told me my order shouldn’t have been made ready for collection although I called and told them to double check it was correct. Do not waste your time with these clowns they have no common sense and no idea about plumbing.
12 maart 2026
Antwoord van Tradelink
We appreciate you bringing this to our attention. We're sorry your click and collect order wasn't properly fulfilled, and that the shower grate was missing. We'll investigate what occurred with your order to prevent similar issues in the future. Thanks for your feedback.
Great service
1 april 2026
Antwoord van Tradelink
We appreciate you sharing your positive experience with our great service.
Website was easy
Website was easy, prompt deliver and Belmont staff were prompt and helpful
1 april 2026
Antwoord van Tradelink
We appreciate you sharing your positive experience with our easy website and prompt delivery. We are happy our staff met your needs.
Excellent
Excellent. Tradelink Echuca advised me to order online because not in stock and deliver to them. All done quickly without fuss. Great work Thanks
1 april 2026
Antwoord van Tradelink
We're happy to hear that ordering online and delivering to the store worked out so well! We appreciate your positive feedback and are glad everything was done quickly and efficiently. Thanks!
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