I cannot fault the service at Tradelink. The items were ordered online at a good price and delivered quickly to our local store. Everything was made so easy for us including help with loading the heav... Toon meer
Bedrijf heeft geantwoord
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Great experience with Tradelink. Easy to order our product, and quick click and collect (within 3 days). Happy with our product so far (a bathroom vanity), that looks exactly like the pictures. Gives... Toon meer
Bedrijf heeft geantwoord
We had such a great experience at Tradelink Horsham. Kirstin in the showroom was absolutely wonderful to work with; she made our renovation selections incredibly easy and stress‑free. Her product kn... Toon meer
Bedrijf heeft geantwoord
We have purchased everything we needed for our bathroom & kitchen renovation through Tradelink. Issues have come up along the way in terms of us ordering the wrong product or the builder accidentally... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Reliability and a durability are yours when you make your selections from the Tradelink range. We know that you want the best in quality and performance from the products you buy, and we do too. That’s why we’ve partnered with the best bathroom, kitchen and laundry brands in the business, including Caroma, Phoenix, Oliveri, Raymor, Fienza and more. We recently celebrated 150 years in the industry and are proudly Australia’s oldest plumbing merchants, but at Tradelink, it’s never about us, it’s always about you! We know renovating and building can be daunting. But our specialist team is here to inspire big ideas, share our expertise, and step you through every stage of your project. We help you make things happen, and we make product selection quick and easy.
Geschreven door het bedrijf
Contactgegevens
Australië
- 1300 658 277
- tradelink.com.au
4,6
Uitstekend
6K reviews
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Courteous staff
Ordered a colander on Tradelink website. Took about 4 days to come. I received an email, a message and a courteous call from Tradelink to notify me the arrival of goods. Friendly staff at store when went to pick up. Great experience.
2 maart 2026
Antwoord van Tradelink
We're happy to hear that you had a great experience with your recent order! We appreciate your positive feedback regarding our communication and friendly team. Thank you for taking the time to share.
The perfect bathroom mirror within budget
I finally found the perfect bathroom mirror! After searching for ages, this was the only one that didn’t look like a cookie-cutter mass-market product. The unique detailing sets it apart from anything else I've seen, the dimensions were spot-on, and the price point was excellent. They had it in stock and I picked it up a day after purchase.
1 maart 2026
Antwoord van Tradelink
Thank you for the lovely review! We're so glad you found exactly what you were looking for and that everything worked out perfectly. We hope the mirror’s a great addition to your bathroom!
Great service
Great products and more importantly excellent customer service.
And good pricing.
27 februari 2026
Antwoord van Tradelink
We're happy to hear that you had a great experience with our products and customer service. We appreciate you mentioning our good pricing too!
My order was exactly as expected
My order was exactly as expected, good quality product and friendly service. Product installation guide was not complete though leaving some guesswork.
26 februari 2026
Antwoord van Tradelink
We're glad you are happy with the product's quality and our service. We appreciate your feedback about the installation guide and will review it for improvements. Thanks!
Delivered package free and as soon as…
Delivered package free and as soon as it arrived from the manufacturer when it was delayed from manufacturer
25 februari 2026
Antwoord van Tradelink
We're happy to hear that your package arrived promptly after the manufacturer's delay. We appreciate your positive feedback and are grateful for your time!
Antwoord van Tradelink
We're happy to hear that your experience was simple, efficient, and pleasant. Thank you for your positive feedback!
Easy to order and friendly staff
25 februari 2026
Antwoord van Tradelink
We're happy to hear that ordering was easy and our staff were friendly! Thank you for your positive feedback.
The staff are polite and very helpful.
25 februari 2026
Antwoord van Tradelink
We're glad you found our staff polite and helpful. We appreciate your positive feedback and thank you for sharing.
Previous client for house reno
Previous client for house reno, New bath, sinks, taps & water tank. I was told I will need to return as a few item prices not available, sales girl helpful but the Manager just told me to pick a different brand if I wanted the total price today.
Not happy but to get a price I did, Wow prices have gone up in 2 years. Went around the corner to Eagles Plumbing, all the same items but over $200 cheaper with 3 days delivery. So, around to Reece Plumbing, ( lucky to have 3 Plumbing shop in Forster ) most items available within 5 - 7 working days delivery. Not as cheap but still cheaper than Tradelink, I'll give Tradelink a miss, Manager's attitude didn't make me feel welcome or confident in the sale.
12 februari 2026
Review zonder uitnodiging
Antwoord van Tradelink
Thanks for your feedback. We're sorry to hear about your recent experience and that we didn't meet your expectations on this occasion. Your comments regarding pricing and service have been noted and will be shared with the store for review. We appreciate you taking the time to share this with us.
Antwoord van Tradelink
We appreciate your positive feedback! We're so glad you are happy with our products and the service that we provide to our customers.
Very helpful and a seamless purchasing…
Very helpful and a seamless purchasing experience
24 februari 2026
Antwoord van Tradelink
It’s great to hear that everything went smoothly with your order. Thank you for taking the time to share your feedback!
Antwoord van Tradelink
We appreciate you highlighting the team's excellent communication — thank you for your feedback!
Antwoord van Tradelink
Thank you for your positive feedback! We’re happy to hear you were pleased with our service and communication.
Antwoord van Tradelink
We’re pleased to hear that our fast delivery and timely notifications made your experience a positive one. Thank you for sharing your feedback!
Antwoord van Tradelink
Thank you for your feedback! We’re glad to hear you had a great experience and appreciate your support.
Will think about using TL again.
After helpful assistance from customer service, delivery went down hill.
First call to branch, item is on back order, already waited 10 days. Was advertised as in stock.
Will call you back with update, CRICKETS.
Anothed call, on hold till call timed out.
Branch returned call, will be delivered by end of week.
It was, to wrong premises, luckily i was next door and able to direct driver to correct premies after his call.
22 februari 2026
Antwoord van Tradelink
We appreciate you bringing this to our attention. We regret to hear about the issues you experienced with the backorder, communication, and incorrect delivery. We'll review these concerns internally to improve our service. Thank you for your feedback.
Prompt and Reliable
Delivery was ready for collection within 48hrs, collection was easy and prompt.
23 februari 2026
Antwoord van Tradelink
We’re glad to hear your delivery was ready promptly and that the collection process was easy. Thank you for taking the time to share your feedback with us.
It's nice to have this kind of service.
I can honestly say that I get high quality of product, speedy reply quotes and the great advice when I've dealt with Tradelink Enoggera recently. You can tell when staff go the extra mile.
30 januari 2026
Antwoord van Tradelink
We're happy to hear that you received high-quality products, quick quotes, and helpful advice during your recent interactions with our team. It's great to know our staff's extra effort was noticed and appreciated. Thanks for your positive feedback!
Towel rail return
I bought a towel rail online but sadly the mounting system caused the rail not to cover my existing holes.
I was told to return it to the stores 20 mins drive away where I picked it up originally and was told that they wouldn’t return it because it came from another store.
I emailed the “other” store and was never given a reply.
I went to tradelink because for decades that’s where you went.
Not so sure now.
Update: the team at Tradelink responded and kindly refunded my money. It seems that the miscommunication was possibly due to the Christmas break.
Thanks to Spiros and the team for coming to my aid.
11 december 2025
Antwoord van Tradelink
Thank you for your feedback, and we apologise for the confusion and frustration caused. At the time of your purchase, the original store had relocated, which unfortunately affected your return. A team member will be in contact with you shortly to assist and work towards a resolution.
Antwoord van Tradelink
We're happy to hear that you found our product to be of good quality! We appreciate your positive feedback regarding the easy re-installation.
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