Travelated Reviews 96

Horrible customer service! I booked a room with the wring date. They would not help with changing the date or refunding the reservation. Out $200.

Big rooms, spacious common areas. A bit out of date, but for the price, very good value. If shopping price, would recomend over any other local budget options.

I had a pleasant experience, beautiful and kind people, I highly recommend it to other people, it was nice

Had a wonderful night only spoiled by staff in the 360 sky bar adding a £10 gratuity without first asking when paying our bill.

Clean place and I enjoyed my stay here

Cheap prices and great service.

Great prices, our hotel was cheaper than the other websites but service was just as good. Will use again.

The male staff at the check in counter is really great and very accommodative even go extraile to assist us.

Thanks.
Johan

Beds and pillows are extremely comfortable!

Hotel was great the travelated has been a nightmare. Accidentally booked 2 rooms. It was late we had flight issues, I put in that I had 3 adults 1 child. Picture said 2 queen beds an I booked it. Once confirmation came it had it all messed up an had 2 rooms with queen beds. Tried to take care of it at check in was told ti contact the customer support for travelated. It has been a nightmare since, if I don't call they don't do there job which is calling hotel to speak with management about refund of one room. Multiple times I've had to call back an have gotten nowhere. They don't call until I call, I booked with them I can't stop my life to call at certain times to get it resolved. They should do that without me calling an when I call it should be for an update. Don't book thru them.

Very good and clean hotel

I have booked 2 rooms and paid fully (the money was deducted from my card). But I didn't received any confirmation code.

I send them inquiry and they response that they will check and get back to me. Its become almost 5 hrs and didn't received any feedback.

I have checked with hotel directly, and they advise no booking is under my name.

I have tried one time ... but unfortunately thier customer service is too bad. I need my money back or need a confirmation.

So I don't recommend to use this website.

I had a wonderful experience with Travelated. Great service and communication!

Scammers !!! Don't use them.

I reserved on Dec. 22 with them 2 Hotel rooms and paid full amount. The next day I received a cancelation email without stating any reason. I tried calling them on the number they have on their website, all the options on the automated system tells you to call the Hotel directly, only one extention answers if you are "willing to pay" for a new reservation !!! I called the hotel directly and they answered that I don't have any reservation..
They wasted our time and efforts, they busted our holiday plans !!!!

Proximity to Airport, value for money. Free shuttle to the Airport and Metro

Everything was great, friendly staff, excellent room service, gym equipment and swimming pool ammenities was great and good breakfast overlooking the sea view. The only downside was the nearby pub was blasting music every night. We could hear it from the 10th floor! My family woke up a few times in the wee hours of the night. I hope there will be some rules imposed on the pub on the loudness as it is affecting the hotel guests.

Great site!
Finally someone not shying away from showing total price display!
Prices are great too, though.

The staff were extremely helpful and friendly... the facilities were clean and had everything I needed and more. Bed was comfortable with a selection of pillows and the breakfast was perfect. Even managed to get a selection of bacon and sausage that were slightly more well done.

No complaints

Une réservation à Pullman La Défense
Bel hôtel
Bon accueil
Tout est bien