Always easy to deal with. Had one hiccup on this order that I placed in advance though. I received notification that it was ready to collect. But at the kiosk, despite the system clearly saying if w... Toon meer
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Lees wat reviewers zeggen
I had fantastic service from Vikram, the manager at Sylvia Park, Auckland. My currency was delivered on time but when I got caught up and missed my pickup time, Vikram called to let me know the curr... Toon meer
Bedrijf heeft geantwoord
I loved the NZ Post lady's manner and thoroughness. For the choices of ID we struck a problem. On my email list of suitable ID was included Gold Card, (with asterisk), but it was not included on the... Toon meer
Bedrijf heeft geantwoord
Purchase international currency online, trustworthy, reliable, simple, secure, select collection shop and date required. Make pick up simple, follow the instructions on your confirmation email... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Trusted for over 40 years by millions of savvy travellers. Exchange foreign currency online or in-store, get the award-winning Travelex Money Card, and much more.
Leading the World in Foreign Exchange
Geschreven door het bedrijf
- Trusted by millions every year!
- Whether you’re a last-minute shopper at the airport or a planner searching for the best deal online, we provide the best service, most convenient access, and award-winning solutions for foreign currency in any way you prefer.
Contactgegevens
Level 14, 19 Victoria Street, Auckland, 1010, Auckland, Nieuw-Zeeland
- 0800666391
- retailcscaust.nz@travelex.com
- travelex.co.nz
4,5
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The agent in New Plymouth (Pubudu) was…
The agent in New Plymouth (Pubudu) was excellent - very helpful and made the process easy. He phoned me to inform me when to collect the money the next day. Great service.
29 juli 2026
Review zonder uitnodiging
Antwoord van Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Antwoord van Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Antwoord van Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Everything was so easy from ordering to…
Everything was so easy from ordering to collection well done thank you.
26 juli 2026
Antwoord van Travelex NZ
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.
Really easy and convenient
Great to see Travelex has a lot of pickup locations - Paper plus nationwide. I was thinking I would have to drive to nearest airport an hour away, thankfully came right to my town.
26 juli 2026
Antwoord van Travelex NZ
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
Simple operation online and polite and…
Simple operation online and polite and pleasant staff at pick up counter.
26 juli 2026
Antwoord van Travelex NZ
Hello, and thank you for the 4-star review! We’re thrilled to have been a part of your journey and hope to keep improving so we can earn that final star next time. Safe and happy adventures ahead. Kind regards, Online Support Team.
Easy to transfer money
Easy to transfer money, but I had a issue in Amsterdam where I had blocked myself out of my account and the Adam office would not help me at all. They said that the offices were all different. This was just a simple bit of advice that I eventually solved myself. They were not heplful.
25 juli 2026
Antwoord van Travelex NZ
Hi there. Thanks a lot for the great 4-star review. We’re happy to hear we helped make your travel money experience easy and efficient. We’ll keep working to make your next visit a perfect one. See you next time and happy travels. Kind regards, Online Support Team.
Hidden charges
The rates you advertise are considerably degraded by the service charges that you apply, with the result that a comparison with other suppliers shows that you are close to being the most expensive on the market. I was not warned that further charges would apply - hence my disappointment in my transactions with you.
24 juli 2026
Antwoord van Travelex NZ
Thanks for your feedback. We’re glad to hear some of your experience went well, but we’re sorry it wasn’t perfect. We’re always working to improve, so we appreciate you bringing the issues to our attention. Safe travels! Kind regards, Online Support Team.
Good service
I liked the better rate for GBP as an ASB customer.
Service was efficient and professional.
I would have liked to be able to nominate denominations of notes and perhaps a quicker pick up time. But overall a very good service, would recommend to others and would definitely use travelex again.
24 juli 2026
Antwoord van Travelex NZ
Hello! We really appreciate your thoughtful 4-star feedback. It’s great to know we’re on the right track. We’re always striving to make every experience a 5-star one. Thank you for your support, and we can’t wait to assist you again. Travel well! Kind regards, Online Support Team.
Antwoord van Travelex NZ
Hi! Your 5-star review has truly made our day, thank you. We’re grinning ear to ear, just like you’ll be when you’re enjoying your trip. Wherever you’re headed, may your journey be as smooth as our service. Bon voyage from Online Support Team!
The service is so easy on line and fast…
The service is so easy on line and fast and efficient to collect. No queues and great service. Feed cheaper too which is a big plus 😀
23 juli 2026
Antwoord van Travelex NZ
Hi, and thanks for the top-notch review. Helping you prep for your travels is our passport to happiness. Here’s hoping your trips are filled with fun, sun, and hassle-free exchanges. Until next time and safe travels. Kind regards, Online Support Team.
Top quality service
Travelex NZ always provide a quick and efficient service, no matter where you are in the country.
29 juli 2026
Antwoord van Travelex NZ
Hey there. A huge thank-you for the 5-star rating. We love being your go-to for travel money, it’s like being your trusty travel companion, minus the jet lag. Wishing you safe travels and endless adventures. Bon voyage, from Online Support Team!
⭐️⭐️⭐️⭐️⭐️
Staff were very good explaining usage and the advantages of using the card. Very handy card to use when overseas! Travelex sure made our card use easy. Plus topping up thru the app is very straightforward. Highly recommend using Travelex.
24 juli 2026
Antwoord van Travelex NZ
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
Prompt and efficient service
Prompt and efficient service. I am grateful for the service provided.
Thanks.
Lindsay
22 juli 2026
Antwoord van Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Easy currency order
Having no choice to purchase some foreign currency he has been a great experience to deal with Travelex. It is very easy to make an order and pick it up when ready.
22 juli 2026
Antwoord van Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Antwoord van Travelex NZ
Hi, thank you so much for your feedback! We’re so pleased to know you had a positive experience with us. If there’s anything we can do to make your next visit a 5-star one, please let us know. Wishing you smooth travels ahead. Kind regards, Online Support Team.
Antwoord van Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Service was excellent
Service was excellent, well organised and quick. I was served by Owen in Wellington
26 juni 2026
Review zonder uitnodiging
Antwoord van Travelex NZ
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.
Quick and easy to use
Quick to top up and easy to use. Worked 99 times out of 100 on my trip.
22 juli 2026
Antwoord van Travelex NZ
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
I was introduced to Travelex at the…
I was introduced to Travelex at the Mall when purchasing foreign currency. I was impressed by the promotion running at the time. Very professional and it is so easy to use, change currency and top up.
19 juli 2026
Antwoord van Travelex NZ
Hi! Your 5-star review has truly made our day, thank you. We’re grinning ear to ear, just like you’ll be when you’re enjoying your trip. Wherever you’re headed, may your journey be as smooth as our service. Bon voyage from Online Support Team!
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