A really excellent cruise on The Douro. Nice comfortable ship, very friendly and helpful staff. Cruise was perfect with the right balance between cruising the river and places visited by coach. Food w... Toon meer
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Crew welcoming and helpful. Food quality and choice excellent. A pity that some passengers took the drinks package to extremes so much so that we had to move seating areas to hear what our friends wer... Toon meer
Bedrijf heeft geantwoord
We had a wonderful time on our River Cruise , the schedule and quality was excellent , it was our first River Cruise , beautiful tranquility . Ship was comfortable and exemplary clean , room... Toon meer
The boat was beautiful. Staff and service were amazing. Service with a huge smile and nothing too much trouble. Emese our Tour Director went above and beyond to provide us with information every day... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Explore the world on your terms - from Premium River Cruises and intimate Yacht Cruises to Escorted Tours and Small Group Tours. With generous inclusions, incredible experiences, and the freedom to travel on your own terms, these are journeys that move you; effortlessly, immersively, and always with a sense of wonder. Explore the world with Travelmarvel, part of the APT Travel Group.
Contactgegevens
Verenigd Koninkrijk
- travelmarvel.com/en-gb
4,5
Uitstekend
299 reviews
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Our tour guide was fantastic
Our tour guide was fantastic. She knew her stuff, ensured we were all on time and sorted out any problems that occurred on the way. She also told us good places to eat when we had free time. We saw everything on the itinerary and had time to photograph on our stops on the way from one town to the next.
4 september 2025
Antwoord van Travelmarvel Premium Cruise and Tours
Thank you for your feedback. We’re delighted you had such a memorable journey through the Canadian Rockies. It’s wonderful to hear how well your Tour Director looked after the group, sharing her knowledge, keeping everything running smoothly, and even recommending great places to eat during your free time. We’re pleased you enjoyed the balance of sightseeing and photo stops along the way, and that the itinerary delivered everything you hoped for. We look forward to welcoming you on another adventure soon.
Kind regards,
Gemma
Customer Experience Team
It was our first river cruise having…
It was our first river cruise having done many ocean cruises in the past. The cabin was splendid and well finished and furnished. The food was excellent and we made some good friends. Did not realise there was an upmarket version called APT and we will use that next time.
18 augustus 2025
Antwoord van Travelmarvel Premium Cruise and Tours
Thank you for your lovely review. We’re delighted you enjoyed your first river cruise experience, from the comfort of your cabin to the excellent dining and the friendships made along the way.
Travelmarvel offers a more relaxed style of cruising with exceptional value, while APT is our fully inclusive, luxury brand with even more indulgent touches and experiences. We’re so pleased to hear you’re keen to try APT next time and we look forward to welcoming you back on board for another unforgettable journey.
Kind regards,
Gemma
Customer Experience Team
The staff were very welcoming and the…
The staff were very welcoming and the ship was lovely. The food was great and all the walking tours were a great way to see all the different places that we visited. The cabin was clean and well equipped with comfy bed. I would definitely choose travelmarvel again.
9 september 2025
Antwoord van Travelmarvel Premium Cruise and Tours
Thank you for your wonderful review. We’re thrilled you enjoyed your Danube cruise, from the welcoming staff and comfortable cabin to the great food and insightful walking tours. It’s fantastic to hear you’d choose Travelmarvel again, and we look forward to welcoming you back on board for another memorable journey.
Kind regards,
Gemma
Customer Experience Team
Oh Wow
Artur and the team made this a memorable experience. Attentive, genuinely caring and compassionate. The entire team aboard the Estrella (and the coach drivers and guides) made this holiday special.
11 september 2025
Antwoord van Travelmarvel Premium Cruise and Tours
Thank you so much for sharing your experience!
We’re absolutely delighted to hear that Artur and the whole team aboard the Estrella — including our coach drivers and guides — helped make your holiday so memorable. Attentiveness, genuine care and compassion are exactly what we aim for, so it’s wonderful to hear them highlighted in your words.
Thank you again for choosing us and for recognising our people — they’re our greatest asset. We look forward to welcoming you on another Travelmarvel adventure in the future!
Kind regards,
Raychell
Customer Experience Team
A 5 Star River Cruise
Every member of the team from day one of the trip was very pleasant, helpful and contributed to our 5 star holiday experience. Well done and thank you.
12 augustus 2025
Antwoord van Travelmarvel Premium Cruise and Tours
Thank you so much for your kind words and for sharing your 5-star experience with us!
We’re absolutely thrilled to hear that every member of the team contributed to making your river cruise so enjoyable from start to finish. Providing a friendly, helpful, and seamless experience is exactly what we strive for on every Travelmarvel journey — so it’s incredibly rewarding to know we delivered that for you.
We’ll be sure to pass on your thanks to the entire team — they’ll be delighted to know their efforts made such a positive impact on your holiday.
Thank you again for travelling with Travelmarvel. We hope to welcome you back on board for another unforgettable adventure soon!
Kind regards,
Raychell
Customer Experience Team
From start to finish a triumph of gorgeous scenery
From start to finish our trip firstly on the Rocky Mountaineer and then to Lake Louise Banff Jasper Whistler and so many other lovely places was very well organised and executed. We had a top rate guide (Ira) and extremely competent driver (Ravi). We saw wonderful wildlife and learned so much about the places we visited. Good quality hotels throughout
1 september 2025
Antwoord van Travelmarvel Premium Cruise and Tours
Thank you so much for your fantastic review!
We’re thrilled to hear your journey — from the breathtaking views aboard the Rocky Mountaineer to the stunning landscapes of Lake Louise, Banff, Jasper, Whistler and beyond — was such a memorable experience. Canada truly is a land of natural wonders, and it sounds like you had the perfect itinerary to explore it all.
A special thank you for recognising Ira and Ravi — we’re so pleased to hear they helped bring your adventure to life with expert guidance, care, and professionalism. Our teams on the ground are dedicated to making each Travelmarvel journey smooth, enriching, and unforgettable — and it's clear they did just that.
We’re also delighted that the quality of accommodation and overall organisation met your expectations. That combination of comfort, discovery and peace of mind is exactly what Travelmarvel aims to deliver on every trip.
Thank you again for choosing to travel with us. We hope to welcome you on another adventure very soon!
Kind regards,
Raychell
Customer Experience Team
Great tour of Vietnam and Cambodia
Great tour of Vietnam and Cambodia. The Mekong river cruise was beautiful with interesting sightseeing tours and great food on board.
7 september 2025
Antwoord van Travelmarvel Premium Cruise and Tours
Thank you so much for your wonderful review!
We’re delighted to hear you enjoyed your tour of Vietnam and Cambodia — it’s a truly captivating part of the world, rich in culture, history, and natural beauty. Cruising along the Mekong River offers such a unique perspective, and we’re so pleased that the sightseeing, onboard experience, and food all lived up to expectations.
At Travelmarvel, we’re passionate about providing immersive, worry-free journeys with outstanding value, and it’s fantastic to know we delivered that for you on this adventure.
Thank you again for travelling with us — we hope to see you onboard again soon for your next journey of discovery!
Kind regards,
Raychell
Customer Experience Team
Our Journey Through the Rockies
We had an amazing holiday experience with Travelmarvel Tours. Our tour director and driver were experienced and knowledgeable individuals.
Some of our hotels could have done better on facilities, but overall very comfortable accommodation.
Our trip on the Rocky Mountaineer train was second to none, amazing, attentive and informative staff;
very comfortable seating and excellent dining.
We had the opportunity of meeting like-minded and friendly individuals.
30 augustus 2025
Antwoord van Travelmarvel Premium Cruise and Tours
Thank you very much for taking the time to share your experience with us. We’re delighted to hear that so much of your “Journey Through the Rockies” was memorable — it’s especially gratifying that you found our tour director and driver knowledgeable, enjoyed the Rocky Mountaineer train service, and made new friends along the way.
We’re sorry to hear that some of your hotels did not fully meet your expectations with their facilities. Comfort and quality are core parts of what we strive for, and we will share your feedback with our accommodation partners to ensure improvements where possible. If you’d like, please do get in touch at info@aptouring.co.uk with the details (hotel names, which facilities were lacking) so we can address this directly.
Your kind words about our staff and overall experience mean a lot to us. Travelmarvel aims to deliver premium travel at exceptional value, with outstanding service, and it’s wonderful to know those efforts shone through in your journey.
We hope to welcome you again on another Travelmarvel adventure, and that next time every aspect of your stay exceeds your expectations.
Kind regards,
Raychell
Customer Experience Team
the ship is good as are all the crew
the ship is good as are all the crew. The trips seem to be well organised and show the highlights of the area.
I do feel the breakfast was not up to the standard on our last trip on Vega and the entertainment officer was nowhere near the excellence of the one on Vega.
We will see how they compare to our next one with you.
26 augustus 2025
Antwoord van Travelmarvel Premium Cruise and Tours
Thank you for taking the time to share your feedback. We're so pleased to hear you enjoyed your time aboard and that both the ship and crew met your expectations — it's always wonderful to know our team is delivering the warm, attentive service we strive for. We're also glad you found the excursions well organised and reflective of the region's highlights.
We do regret to hear that breakfast and entertainment didn't quite meet the standards you experienced previously on the Vega. Your comments have been shared with our hospitality and onboard entertainment teams, as we’re always looking to learn and enhance the experience for every guest.
We're grateful for your ongoing support and look forward to welcoming you again soon — we’ll certainly aim to exceed your expectations on your next journey with us.
Kind regards,
Raychell
Customer Experience Team
Douro River Cruise
This was our first ever river cruise, we were blown away by the high levels of customer service. The nautical crew, kitchen/restaurant staff and in particular the housekeeping staff were amazing. The ship,obviously fairly new,was in excellent condition. The scenery was absolutely stunning. We are now planning ahead for next year, looking at the Amsterdam to Budapest cruise, obviously with Travel marvel. Only Plaudits from me.
7 augustus 2025
Antwoord van Travelmarvel Premium Cruise and Tours
Thank you so much for sharing your wonderful first river cruise experience with Travelmarvel!
We’re absolutely delighted to hear that the exceptional service from our nautical crew, kitchen, restaurant, and especially the housekeeping team made such a great impression. It’s fantastic that the ship’s condition and the stunning scenery added to your enjoyment.
We’re thrilled you’re already planning your next adventure from Amsterdam to Budapest — we can’t wait to welcome you back on board for another unforgettable journey.
Thank you again for your kind words and for choosing Travelmarvel. See you next year for more incredible memories!
Kind regards,
Raychell
Customer Experience Team
On board dining staff and meals were…
On board dining staff and meals were first class . Cabin was large with comfortable bed and chairs.
8 september 2025
Antwoord van Travelmarvel Premium Cruise and Tours
Thank you for your kind words! We’re thrilled to hear you enjoyed the first-class service from our onboard dining staff and that the meals met your expectations.
It’s also wonderful to know your cabin provided the space and comfort you needed to truly relax during your journey.
We hope to welcome you back on board for another exceptional Travelmarvel experience soon.
Kind regards,
Raychell
Customer Experience Team
Evening meals very disappointing
Evening meals very disappointing, poor quality and variety. Very basic small portions with minimal and strange choice of vegetables.
Evening “entertainment “ was extremely poor with untalented and incompetent presenters.
19 augustus 2025
Antwoord van Travelmarvel Premium Cruise and Tours
Thank you for sharing your feedback. We’re disappointed to hear that our evening meals and entertainment did not meet your expectations. Your comments on quality, variety, portion sizes, and entertainment standards have been noted and shared with our culinary and entertainment teams for review in line with overall guest feedback.
Kind regards,
Gemma
Customer Experience Team
Bucharest to Budapest, our trip.
We enjoyed Roland the cruise director's input & the two evening hosts were very good. The food, drink & accommodation were excellent. Especially as we had an upgrade, dont know why but appreciated & the free drinks package. Due to the weather Roland had to think on his feet & organise activities to tie in with where we were docked. Shame we missed some parts due to lack of water, but I have booked another trip for next year. So we definitely enjoyed ourselves. Only 4 stars because of the delays to all of flights and the reluctance of KLM to manage our claim for a 4 hour delay flying to Bucharest. All of our flights were booked with KLM but they subcontracted them out & are not taking any responsibility for their actions.
26 augustus 2025
Antwoord van Travelmarvel Premium Cruise and Tours
Thank you for sharing your thoughtful review of your Bucharest to Budapest journey. We're so pleased to hear that you enjoyed your time onboard, and we’re especially glad that Roland and our evening hosts helped make the experience a memorable one. We'll be sure to pass on your kind words.
It’s great to know that the upgrade and drinks package were appreciated — we love being able to surprise our guests with those extra touches when we can. We also commend Roland for adapting so well to the weather challenges; our team is trained to handle these situations thoughtfully, and we're happy his quick thinking added value to your journey.
We're sorry that low water levels meant missing some parts of the itinerary — it’s always disappointing when nature doesn’t cooperate, but we truly appreciate your understanding and flexibility.
As for the flight delays, we completely understand your frustration. While Travelmarvel doesn’t have direct control over airline operations, we know how disruptive these issues can be and empathise with the inconvenience you've experienced. We hope KLM will resolve your claim fairly, and we thank you for not letting that impact your enjoyment of the cruise itself.
Most of all, we’re delighted to hear you've already booked another trip for next year — that’s the greatest compliment we could receive. We look forward to welcoming you back onboard for another fantastic Travelmarvel experience.
Kind regards,
Raychell
Customer Experience Team
Pleased with the excellent organisation…
Pleased with the excellent organisation in all aspects and by all the respective teams on and off board the river cruise. The staff on board were, courteous, pleasant, polite, approachable and so willing to help. Meals were exceptional.
22 september 2025
Antwoord van Travelmarvel Premium Cruise and Tours
Thank you very much for your kind words!
We’re delighted to hear that the organisation of your river cruise — both on and off board — met your expectations so well. Our teams take great pride in delivering courteous, approachable, and helpful service, and it’s wonderful to know that came through during your trip.
We’re also pleased that you enjoyed the exceptional meals, as providing quality dining experiences is a key part of what we do.
Thank you for choosing Travelmarvel. We look forward to welcoming you on board again for another memorable journey soon!
Kind regards,
Raychell
Customer Experience Team
We had a very enjoyable time
We had a very enjoyable time on our Reflections of the Rockies tour with Celine McFadyen from 22nd August to 2nd September
22 augustus 2025
Antwoord van Travelmarvel Premium Cruise and Tours
Thank you so much for your wonderful feedback!
We’re delighted to hear you had a very enjoyable time on the Reflections of the Rockies tour with Celine McFadyen. Celine and the entire team strive to create memorable and seamless experiences, so it’s fantastic to know they helped make your trip special.
We hope the stunning scenery and unique adventures left lasting memories, and we look forward to welcoming you on another Travelmarvel journey soon!
Kind regards,
Raychell
Customer Experience Team
Great Holiday
Many things including tours for gentle walkers.Also good were the headphones for people who wear hearing aids.The destinations were excellent. The ship and staff were superb. We would like an itinerary on where else the ship sails.
25 augustus 2025
Antwoord van Travelmarvel Premium Cruise and Tours
Thank you so much for your wonderful review!
We’re delighted to hear you enjoyed the gentle walking tours, the helpful headphones for hearing aid users, and the superb service from our ship and staff. It’s fantastic to know the destinations lived up to your expectations as well.
We’d be happy to provide you with details about other itineraries the ship sails — our team will reach out to you shortly with more information so you can start planning your next adventure.
Thank you again for choosing Travelmarvel. We look forward to welcoming you aboard again soon!
Kind regards,
Raychell
Customer Experience Team
What a fantastic holiday
What a fantastic holiday. Exceeded all expectations despite being a previous customer.
Cabin was great - good to see the tea and coffee making facilities in the room. Thought I would want this previously but we never used them. All our time was spent in the lounge, on top deck or out and about.
Day tours were interesting and for the cruise director to pull out all the stops on the last night was above and beyond. A memory to cherish!
Had breakfast and dinner in the restaurant. Fantastic service and great food. Tried to cut back on what we were eating by going to the ‘pub’ for lunch. It really was too far from the kitchen. Food not replenished and really poor selection vs previous. Please change back to the lounge!
9 september 2025
Antwoord van Travelmarvel Premium Cruise and Tours
Thank you so much for sharing your fantastic feedback!
We’re thrilled to hear your holiday exceeded all expectations — especially as a returning guest! It’s great that you enjoyed your cabin and found the tea and coffee facilities a nice touch, even if you spent most of your time enjoying the lounge, top deck, and excursions.
We’re especially pleased that the day tours kept you engaged and that our cruise director’s special efforts on the last night created a cherished memory. We’ll be sure to pass on your kind words to the whole team.
Thank you also for your honest feedback regarding the lunch venue. We appreciate hearing about your experience and will certainly share your comments with our dining team as we continually strive to improve the overall experience for our guests.
Thanks again for travelling with Travelmarvel. We look forward to welcoming you back on board for many more memorable journeys!
Kind regards,
Raychell
Customer Experience Team
Antwoord van Travelmarvel Premium Cruise and Tours
Thank you for your review of your journey through Cambodia and Vietnam. We’re so glad you enjoyed the destinations, the tours, and our wonderful onboard team.
These regions are truly special, and it’s our pleasure to help guests experience their rich culture, history, and beauty in comfort.
We hope to welcome you back on another Travelmarvel adventure soon!
Kind regards,
Raychell
Customer Experience Team
Excellent guide and crew
Excellent guide and crew
Spacious cabin
Great food
Lovely itinerary …. Great weather!
9 september 2025
Antwoord van Travelmarvel Premium Cruise and Tours
Thank you so much for your wonderful review!
We’re delighted to hear that you enjoyed the excellent guide and crew, spacious cabin, and great food. It sounds like the lovely itinerary and fantastic weather made your trip even more memorable.
We truly appreciate you choosing Travelmarvel and hope to welcome you on board again soon for another amazing adventure!
Kind regards,
Raychell
Customer Experience Team
Good value but other failings
Good value, crew and entertainment very good.
Food average compared with other cruise ships. Drinks limited e.g. wheat beer on menu but on first day they said it was the last bottle but would be restocked at a port. Turns out that port was the final one on the cruise so left to choose between Bitburger (a very average lager) and Guinness (poor taste compared with Irish pubs). Pre cruise there was a list of tours and price paid said tours included. When on board many of the free tours were chargeable, some costing over 100 euros per person which was very misleading at time of booking.
12 augustus 2025
Antwoord van Travelmarvel Premium Cruise and Tours
Thank you for sharing such balanced feedback. It’s great to hear the cruise offered good value and that the crew and entertainment stood out. Your points on food quality, limited drinks availability, and confusion around included tours are important and will be passed on for review to help improve clarity and the overall experience.
Kind regards,
Gemma
Customer Experience Team
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