A really excellent cruise on The Douro. Nice comfortable ship, very friendly and helpful staff. Cruise was perfect with the right balance between cruising the river and places visited by coach. Food w... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Crew welcoming and helpful. Food quality and choice excellent. A pity that some passengers took the drinks package to extremes so much so that we had to move seating areas to hear what our friends wer... Toon meer
Bedrijf heeft geantwoord
We had a wonderful time on our River Cruise , the schedule and quality was excellent , it was our first River Cruise , beautiful tranquility . Ship was comfortable and exemplary clean , room... Toon meer
The boat was beautiful. Staff and service were amazing. Service with a huge smile and nothing too much trouble. Emese our Tour Director went above and beyond to provide us with information every day... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Explore the world on your terms - from Premium River Cruises and intimate Yacht Cruises to Escorted Tours and Small Group Tours. With generous inclusions, incredible experiences, and the freedom to travel on your own terms, these are journeys that move you; effortlessly, immersively, and always with a sense of wonder. Explore the world with Travelmarvel, part of the APT Travel Group.
Contactgegevens
Verenigd Koninkrijk
- travelmarvel.com/en-gb
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A bit disappointed!
We had an awful transfer from Munich, it was 1.30 mins late and we had already waited 5 hours. 7 customers had got up before 3.0 am ! We had to wait for 2 people!
Then due to low water levels we were 20 hours behind schedule which meant getting buses to see the sites on our itinerary.. then due to logistical planning issues we missed one of the UNESCO World Heritage sites.. this was disappointing.
The Hotel side was still excellent.. but a lot of the food was bland.
A Cruise down the Danube River.
All of the staff on the ship were very hardworking and extremely polite and helpful.The food was superb and the trips were well planned and run by very good guides.
Passau to Budapest
First River cruise and it exceeded my expectations. A new ship which was very comfortable. All crew went out of their way to make it an enjoyable cruise
Staff excellent
Staff excellent, food great , price reasonable, however not really was for us as cruise at night and during the day boats tied up together so view often against a wall or into the boat next door . We were very pleased we went though .
Staff are incredibly friendly
Whole experience was enjoyable apart from the initial arrival at the airport and the near two hour wait for the coach transfer to the ship. Once on-board the staff could not have been any more friendly day to day. The food was generally very nice and always piping hot. The excursions were okay but it is difficult to see how they could be much better. Really enjoyed the cruise.
Fab accommodation excellent staff and…
Fab accommodation excellent staff and attention to detail at all times.
Croatian coast cruise
The staff were very friendly and helpful.
Cabins clean and well equipped plenty of storage.
Good food and plenty of it.
Lovely boat
Lovely boat, great staff, good food, lovely cabins. Unfortunately, waste of time having French Veranda as always travelled at night so no views of scenery along river, apart from 11/2 hours through Wachau Valley section. When docked, again, no views as another boat, literally, right alongside. May as well had no window.
APT Danube River CruiseStaff were brilliant
Staff were brilliant, ports of call excellent, cleanliness of room and ship generally great, made friends easily. The dinner was sometimes only fair and the afternoon snacks a little basic. Would definitely book again though.
The rep was excellent and all the staff…
The rep was excellent and all the staff friendly
First class river cruise
Everything from accommodation, food, outings, all facilities om the boat were extremely well organised. Talk each evening and being introduced to all members of staff was a good touch. Felt comfortable and safe,knowing I could reach a member of staff quickly and easily.
Over all very good
Over all very good, but would have liked a bit more day time cruising (early evening).
Staff worked very hard and helpful, the boat was very clean food and drink plentiful, Akos the cruise director was excellent and very helpful. On walking tours it would have been more helpful if the segregation between efficient walkers and less efficient walkers was better.
Beautiful Scenic Danube cruise
Great scenic and beautiful cruise on the Danube. State room (owners’ suite) excellent (but for one thing, see below*). Staff were exemplary and everyone efficient and friendly. The tour director couldn’t have been more informative and the quality of local guides excellent. Food could be a little patchy but the dining room staff were attentive and very professional. *Two tiny quibbles. Local knowledge of traffic jams in Budapest would have saved a wasted hour on the coach, and one badly broken floor tile in our bathroom in a strategically inconvenient place should surely have been fixed? Ending on a positive note, however, the Illumination Cruise on our night in Budapest was a magical finale to a super holiday.
Our very looked forward to holiday. The staff were efficient and friendly
The staff were efficient and friendly. The room service was excellent. The food was very good. The excursions were excellent with superb guides who were very knowledgeable and spoke very good English. In all our holiday was lovely and will be remembered.
River cruise virgins.…
Our first river cruise and couldn't fault it. Cabin,crew,service and food all excellent. Every stop was superbly organised with optional guided tours. All tour guides spoke fluent English and were really knowledgable. Visited some wonderful places on and around the Danube and would thoroughly recommend.
All staff involved were excellent
All staff involved were excellent. Really enjoyed the on board entertainment as well as the included excursions.
Of particular merit was the restaurant where a good range of food was on offer and presented to the highest standard. The cruise director provided really useful information prior to all on shore visits where every tour guide was a wealth of knowledge.
Good communication with the passengers…
Good communication with the passengers and great service on board.
Fabulous staff, accomodation & food
The staff, accomodation, food and excursions were excellent, very helpful and kind, good entertainment too.
The departure day was disappointing as only 3 toilets available to all the passengers once they had left their rooms so constant queues , not ideal for the many elderly passengers, (my dad would have been horrified for the last 20 years when he was travelling) . The journey to the airport was made interesting by our knowledgeable guide but we arrived 4 hours before the flight and told ‘check in’ was open. It was not, so could not drop our bags. Was a very long walk to the eateries and shops, which several passengers were not able to manage, so not even a coffee for 4 hours. BA check in girls were miserable and rude, The flight excellent with lovely cabin crew.
This was my first river cruise and it…
This was my first river cruise and it lived up to every bit of my expectations.
Everything was catered for, excellent accommodation, food amazing on shore excursions and all made memorable by the wonderful staff both onboard and on shore. I loved the fact that consideration had been given to less mobile passengers with the option to select the gentle walking tours still taking in the same city sights.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








