Travel Money Oz Reviews 6.577

Thanks travel money for your speedy response

Sharnae at Travel Money Oz, Helensvale was so very kind and helpful with our order today. Was so refreshing to see someone happy and smiley at work. Is always so professional and capable when we use her for our currency exchange. Thank you Sharnae 🤗 Keep up the great work!

Michelle at Travel Money Oz Sydney CBD was fantastic, fast and very helpful. Great service and a smooth experience!!!

The staff at tea tree plaza Westfield are wonderful especially Venessa. Very friendly and helpful. Highly recommended

Ordered currency for home delivery, and no one has turned up yet. It has been over two hours since the scheduled time. All I have to do is wait, and I can not plan anything else for that day. There's no one I can ring. Have already sent an email, but no luck.

The review system doesn't allow typing the email address here, but it was sent to the suggested email address.

DO NOT TRUST THEM! These guys will rip you off. Their exchange rates from AUD -INR are terrible.

Very generic reply.

So easy to Order, on line, and so easy to pick up.
Fantastic service, my pick up was counted out in front of me, super friendly service, by Esra?
Money given to me in a plastic wallet.
No problem ordering the $$$ amount, and excellent exchange rate!

Easy to deal with and gave me a good rate with no hidden fees, charges or deals.

Ordered money and it never turned up, no one to ring or contact. No communication at all whatsoever. Waste of time and money.

Only purchase was straight forward.
Could choose to pay with debit or credit card.
No card fees.

Could collect currency 3 hours after ordering directly from shop

You should try signing into the login it doesn’t work for me it’s parthetic

I had been having trouble buying currency online with my debit card and went to Travel Oz West Lakes SA and explained what was happening showing proof that my several attempts were refused. The lovely young man on the counter on 11.03.2026 was friendly, polite and helped me with the issue. Currency bought. What a very pleasant experience. Thank you for all your help

Very easy to click and collect, go in later and pick up your money. No long waits. Get and go.
Will do it again.
I highly recommend.

Very easy to order online. Available same day, though I picked it up the next morning.
The whole process could not have been simpler.
Good exchange rate as well.
I'll definitely use them again.

Great service from Simone, as always

I requested the Travel Money representative to change the note as per my request. He told me that no i cannot do this, whatever, the notes inside the bag you need to go with it. He did not helpful, rude and provided bad customer service.

I never recommend Travel Money Oz in Eastland to anyone.

I used TM Oz because their site stated 'Click and Collect in one hour - exclusive to TM Oz'. The response to my query when I had received no notification was 'We'll respond to your query within two days' ???
I WAS A BIT HASTY WITH THIS REACTION BECAUSE IT WAS AVAILABLE WITHIN THREE HOURS. SORRY TM Oz !!!! TM Oz also responded with an apology for taking a little longer so I am very impressed with their service.

I requested for notes that were not created but was blatantly refused. The person in the front counter was very nice but the other staff member refused my request. All I wanted was 2 notes without a crease.