traventuriasports.com Reviews 

Thanks, everything worked fine

From even before we arrived in Bansko we used Traventuria for our ski/snowboard equipment hire and shuttle service to our hotel. All went very smoothly and easy meaning we had a good afternoon on arrival in Bansko. We headed straight to the main office to get organised, it was my first ski holiday and they were very accomodating to make sure the kit was a perfect fit, I also totally recomend the use of thier lockers as it was so close to the gondola. I also booked in lessons which were competitively priced and very good and one day took the horse riding tour which was fabulous from a family farm with a lovely mini zoo and all the animals were well cared for and the guide made me feel very safe. It was a beautiful experience. Totally recommend Traventuria for all your needs in Bansko and I can't wait to come back and will be using them again. Professional, friendly and helpful staff with a well organised working environment. Really made the whole experience smooth, fun and confidance boosting. Thank you 😇🥰

I ordered a pair of ski boots, paid €40 for shipping, and received boots that were completely wrong. Not the right model, and not the right size. It's a scam.

One ski binding broken

Everything went good, I got my order ontime and the parts are in good quality.

Price/benefit ratio very good.

Excellent service. I’m so thankfull when you always says “no problem” when I have made a lot of mistakes.

Krum & Hristo are legendary guide. Not pushy like some of its neighbouring countries. Truly authentic

Fast shipping for an international package, and product came exactly as pictured

Άριστη εξυπηρέτηση
Πολύ καλές τιμές

Really good quality & design, and they had quick shipping . thank you

Alles wie angegeben geliefert.
Sicher verpackt und Lieferzeit eingehalten.

Reliable, professional service. Thanks

The people working on the trip from the driver to our guide were brilliant!

We booked a one way transfer from Sofia to 7 Rila lakes chairlift by bus, on time, everything perfect

Disaster from start to finish. First, I did not realize I was taking a tour bus for local transport. My mistake. Second, I couldn't get a valid drop-off location; I was given several. I was finally dropped off at a hotel. My host had given up trying to find me from the instructions he had received from Traventuria. I ended up having to hail a taxi and find my way to my destination. I will not use this service again.

We did a day trip to roses valley and Koprivshtitsa. The trip was very nice, but the best thing was the guide:
María is full of joy for living and passionate about her job. She is a kind and patience person with a lot of life experience. Amazing guide for any kind of trip.

Highly recommend this tour operator for tours out of Sofia. Everything was well organized, on time and comfortable. They send you many emails and prepare you for your trip. I did the seven lakes and monastery tour.

Don't know why I used this service again a year later. If I could give 0 stars I would.

Organised a transfer to Sofia airport at 00:20. Annie talked us through the booking process in store and told us that service was still available to book. We booked it, got the email confirming it and text messages to say timings for the transfer.

Turned up at around 11:55, waited until 01:40 (1 hour 20 minutes) no transfer arrived. Text their WhatsApp, no answer, yet they advertise 24/7 support. So, the next transfer that was booked did arrive, with a full shuttle. The driver couldn't do anything, said there was no other drivers he could call and we couldn't fit on the 01:30 shuttle.

We have now paid 90lev, struggling to make our flight home and no accommodation in the middle of the night. We managed to get a Taxi costing €140.00 after lots of resistance from the local taxi drivers not wanting to do the trip, and just made it for the flight.

I have contacted Traventuria, had no response other than a message saying thanks for using the service. Which is just beyond a joke to send that.

It really is unacceptable to do that to somebody, particularly when it involves a flight. No excuses and so poor that there has been zero communication, explanation, refund or accountability from them.

Just don't use them whatever you do.

Driver was great, fair price and good service

Easy transaction speedy delivery