Royalen - 200% tot €2000 + 200 FS Reviews 

I made a payment on Wednesday and it cleared from my bank immediately but the transaction log shows nothing. Asked support and got told it might sync later which isn't good enough.

Had a bonus round going and the whole thing just stopped responding. When I got back in, the feature had finished itself and I got nothing out of it.

Deposit limit took three days to activate even though it said it was immediate. Why confirm something on the screen if it's not actually going to work right away.

The game froze during free spins on a popular slot. I waited 10 minutes thinking it would recover but had to close it. No bonus result was ever credited to my account.

Claimed my bonus on Tuesday, the email said it would be valid til next month. By Friday it had disappeared completely and I couldnt use it.

The deposit match bonus had a maximum bet limit buried in the conditions that I didnt see. Lost my winnings because I placed a larger bet and it didnt count toward playthrough.

I provided all my ID information at the start. Now that I want to withdraw, the verification page popped up asking for the same stuff. Feels like the left hand doesnt know what the right hand did.

Tried to use my bonus on Thursday as stated in their message but found it had been forfeited on Tuesday instead. The email confirmation and account status didnt match at all.

Deposited 100 pounds and the bonus terms said ten percent cashback on losses. My statement shows I lost more than that, yet I only received 7 pounds back. Contacted them but they havent responded properly.

Set deposit controls on my account but they werent active when I tried to deposit the next day. Had to email support and wait for a response.

Cashback promotion promised 15 pounds on my stakes. I got 9. Chat support kept transferring me between departments and nobody could tell me why the amount was reduced.

I had a bonus code emailed to me good until next Monday. By Saturday morning it was gone from my account. Chat support said I misread the dates but the email was pretty clear tbh.

My 600 payout got divided into four chunks without explanation. Only after asking support did I learn couple of days would pass between each one. Pretty frustrating way to find out.

Live chat kept sending me generic replies instead of helping. After couple of days of back and forth they just closed my ticket without resolving anything.

My balance updated after I paid in on Friday but the actual transaction doesnt appear in the history. Support took ages to respond and basically said there's nothing wrong.

Had a bonus round going when the whole game locked up on me. After refreshing it showed completed but the winnings never appeared. They wouldnt tell me what happened to the money.

My winnings showed as pending, then the status page said completed, but the money never arrived. The terms about settlement times are so vague I dont know what to expect anymore.

Claimed the signup offer was valid for a week, checked my account after 5 days and it was already gone. No notification, nothing. Just vanished without warning.

Requested my transaction history and noticed a deposit from Friday is completely missing. Support took two hours to respond and didnt actually help me find it.

Couldnt reach support during weekend hours. The chat queue said 35+ people waiting, so I just sent an email instead and got a reply couple of days later.