Order 8367111 on 18th May 2023 - Ordered a Nokia Fastmile 5G router, arrived promptly, great. Until it recently stopped working that is, and contacted the Tribz support email address. No resp... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I'd not heard of Tribz before, so was a little hesitant placing an order. I however need not have worried - great value, quick dispatch & very responsive (Kavi). The router labelled as 'Pristine' look... Toon meer
Bedrijf heeft geantwoord
Bought a router from them and couldn't get it to work being user error rather than the hardware. They had the router back and issued a full refund immediately upon receipt of return. Sometimes thin... Toon meer
Fast delivery of our router, then when we needed help, Sam went above and beyond to assist us setting it up. His knowledge was first class and his ability to explain in layman’s terms was both inspi... Toon meer
Bedrijfsgegevens
Over tribz
Geschreven door het bedrijf
looking for pocket friendly, planet positive purchases? at tribz, we've got you covered!
tribz - carefully curated collections for curiously conscious consumers, by a collective of eclectic, eccentric & always ethical entrepreneurs. sustainably stylish selections guaranteed to be planet positive & pocket friendly. everything from plant based supplements to pre-loved tech.
welcome to the tribe and thanks for your support! We really appreciate it!
Contactgegevens
25 Dalmeyer Road, NW10 2XA, London, Verenigd Koninkrijk
- 02084599145
- hello@tribz.co.uk
- tribz.co.uk
4,4
Uitstekend
94 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
What they say about Tribz.co.uk is true ;)
My name is Catalin and recently crossed roads with the Tribz. guys...Never in my life i had a better custumer service,the amount of patience and wilingness towards customer satisfaction is out of this world.Without going into details,Sam,the best human being i've met in a long time,did everything possible to change the outcome of my problem,sparing no effort,doing far more than he should've and he's assistance streched over couple of months.I mean,who does that nowadays?LEGENDS...If this guys have something that you need,GO FOR IT,you will NOT regret it.I cant thank you enough Sam,you're a great man,you give us hope about humanity.
15 december 2023
Review zonder uitnodiging
Antwoord van tribz
truly humbled by this awesome review Catalin! Much appreciated. Thanks for choosing to shop with us and i'll be sure to share this with Sam - glad he was able to restore your faith in humanity!!! ;)
Kavi was very helpful and advised a…
Kavi was very helpful and advised a lot. It was a shame the product wasn’t for us but Tribz were brilliant. Highly recommend.
16 februari 2024
Review zonder uitnodiging
Antwoord van tribz
Hi Mitchell! Sorry to hear it wasn't for you on this occasion. Thanks for giving us a try though! and hoping we can better serve you future!
First-time Buyer with a Great…
First-time buyer with a great experience. Would love to come back.
17 januari 2024
Antwoord van tribz
Awesome! Thank you! We look forward to being able to service you again sir!
Tribz community is very cooperative.
Tribz community is very cooperative.
I was afraid to buy from them before, I have contact them, chat for long time without them tired of me Until I found myself already bought Nokia Fastmile. Their shipment was very fast. The description of item is clearly open.
4 januari 2024
Antwoord van tribz
We're here to serve our customers and the wider community, so thank you Yona for placing your trust in us and I hope the device is serving you well!
Good customer service A+++
12 januari 2024
Great Customer Service
A great personal customer service. Nothing was too much trouble we evaluated and tested Nokia mobile routers and tried fine tuning them with various system tweaks and different SIM cards.
12 december 2023
The personal touch
Took me a few days to decide to order from here. Wondered if it was a real tech supplier. Well, it is. I assume they are quite new but the whole experience was brilliant. Good price. Excellent speed of delivery. And the customer service is off the charts. Sam answers chat enquiries at all times of day and night. I'm sure this personal level of service can't last forever but enjoy it while it does. Very happy to recommend this great company and wish them lots of luck in the future.
12 januari 2024
Review zonder uitnodiging
Antwoord van tribz
we are still quite new Richard, so thank you for placing your faith in us! and thank you for your good wishes!!! much appreciated! I hope we'll be able to offer all our customer the same level of service, for many years to come!
Fantastic customer service
I really can’t recommend Tribz any more. We live in an old listed building which doesn’t have fibre despite being in the centre of a city. Our 4G router got speeds of 0.5mbps and constantly dropped out, so we decided to try a 5G router and went for the Nokia FastMile. Due to us choosing a cheap provider we had a few issues with the set up and Sam’s customer service literally could not have been better - he spent hours on the phone helping us sort it out and clearly takes a lot of pride in his work. Now we’ve got a consistent stable internet connection with speeds of 100-200mbps (and if we went with the actual network provider I’m sure we’d get much faster but this is cheap and does us perfectly for now). Thanks again Sam!
12 januari 2024
Review zonder uitnodiging
Great for the environment and saving money.
Tribz's services are good and quick delivery, reuse concepts are great for the environment.
After three months of regular use and coming back to writing a review of my experience, the product is brilliant and exceeds my expectations, saving money for long-term no-contract broadband service, stable with 5G signal and easy to install at outdoor locations myself.
15 oktober 2023
Really good customer service.
Really good customer service I'm helping set up the wireless router. The guys, Sam i think it was, was very patient and went through all my questions, despite me needing to call up several times!
3 december 2023
Good after sales service
Good after sales service. Sam is really helpful to solve my problem and even replace the item for me to verify the issue.
12 december 2023
Great Company
Brilliant company to deal with, very good prices, quick delivery and nicely packaged too. I'll 100% use again.
10 december 2023
Review zonder uitnodiging
5G router Irish refurb
Great service great price great 5G router doubled my broadband speed overnight. Will definitely use Tribz again
9 november 2023
Amazing service well recommended
20 oktober 2023
Five star service and ongoing support
Five star service and ongoing support. Above and Beyond anything we have experienced elsewhere. Highly recommend company.
1 november 2023
Nokia 5G Router & 1st Class Support
I purchased a Nokia 5G router from Tribz and I needed some help to sort out an issue related to the mobile network in my locality. Sam at Tribz is highly knowledgeable and couldn’t have been more helpful in working with me to devise a solution. First class service - thoroughly recommended.
31 oktober 2023
Nokia Fairmile Router Purchase
Good advice before purchase. Good price for an excellent product. Great customer support enabled optimisation of set up and maximizing performance.
25 oktober 2023
Antwoord van tribz
Glad we could be of service Richard and love that you liked the product, price & service!
Delivery on time and as described
23 oktober 2023
Antwoord van tribz
Thanks Vaughan! Hope you're getting superfast internet now
Antwoord van tribz
Thanks Paul! We're really pleased to hear you like the router!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.