Tripbeam.com Reviews 4.158

I worked with Deepti who has been very helpful with my ever changing schedule changes. She was very patient and diligent with her follow ups. Highly recommend her services

I have been booking tickets with Trip Beam, happy with the service.
They have lot of patience and help me find best deals

I have been booking tickets with tripbeam for last 9 years, and they excel everytime.. Aman is the goto person for me when it comes to coordinating ticketing options and booking. She is great help and understands every demand to always provide customer delight.

Great service by ayushi. 100

Great service from Deepti! She was helpful, professional, and found me a great fare quickly—better than online prices. Highly recommended!

Great experience with the team member # Deepti.

no timely response
had to continuously followup and ask for itinerary or booking bad service

I booked my ticket with TripBeam.com on 7th July 2025 for a flight scheduled on 11th August 2025, from Delhi to Toronto via Paris. Being a first-time user, I trusted them based on all the glowing reviews online. But now I seriously doubt the authenticity of those reviews, because my experience has been nothing short of a nightmare.

After booking, I received a sudden cancellation notice directly from the airline—with no explanation or follow-up from TripBeam. As a customer, I expected them to proactively reach out and help arrange a suitable alternative. Instead, I heard absolutely nothing. No calls, no emails, no concern.

I had to take the initiative myself, contacting their live chat. I connected with an agent named Rohan, who told me to wait 2 hours for an update. I waited 6 hours, only to be offered a ridiculously long and inconvenient alternative flight. I rejected it and asked for something reasonable.

Since then, it’s been a constant loop of delays, deflection, and silence. For the past three days, I’ve been chasing them, getting passed from one agent to another. Each time, I was told to “wait 24 hours for an update.” Then another agent, Shalu, had the audacity to ask me for extra payment to rebook the flight—even though the cancellation was entirely out of my control.

This is completely unethical and unacceptable. I already paid a full amount in good faith. I didn’t request any upgrades or changes. If the airline cancels the flight, then TripBeam or the airline should take responsibility—not punish the customer with additional charges.

Their so-called “support” team is unresponsive, disorganized, and clearly not trained to handle real problems. I’ve wasted days in uncertainty, stress, and helplessness—all because I made the mistake of trusting TripBeam.

I am still doubtful whether they will be able to provide me with another option for my cancelled flight on 11th August 2025, or if I’ll be forced to turn to another agency that actually offers responsible service.

Never again. I strongly warn others—think twice before using TripBeam.com. If something goes wrong, you’re on your own.

Narendar is very helpful. He does excellent job.

Best company for travel booking ,experienced staff great customer handling 👍, I must say they are not even taking care of travel booking,also they care about customers safety and security . Every time I book from them ,they make us more comfortable with their behavior and hassle-free booking.Thank you so much Tripbeam.com

Thanks Narender for your help with the reservations. You were very quick in responding and following up with the changes. One more plus point is you understand the complexity of visa stamping and the route restrictions when the stamped visa is expired then which route is better for travelling. I would recommend everyone to book there international travel through Tripbeam.

Hello Upasna,

You were very helpful in understanding the needs of travelers, explaining the itinerary, suggesting the best options, and making the booking seamless.

A big shout-out for your patience in searching for the best flight options and providing it multiple times upon request.

Keep it up, and I would like to book my future flight tickets again with you.

Thank you.

I had the best experience from the agent UPASNA SHARMA during the tough situations and worked out every possible way on providing me better experience.

Agents were patient to try out multiple options and came up with a good schedule. Followed up with phone calls and emails as needed to make the booking process smooth.

I am absolutely appalled by the lack of compassion and decency shown by Tripbeam. We reached out to cancel and request a refund for a plane ticket booked through them after the tragic and untimely death of the passenger.
Despite providing death certificates and all necessary documentation, Tripbeam refused to issue a refund or even offer a partial credit.
Their customer service was cold, robotic, and entirely devoid of basic human empathy. They hid behind policies rather than acting with common sense or decency in a situation that clearly warranted an exception.
To deny a refund under such heartbreaking circumstances is not only disgraceful but reflects an organization that values profit over people. If you're considering booking through Tripbeam, ask yourself: what kind of company turns its back on grieving families to make a few extra dollars?
I wouldn't recommend Tripbeam to anyone. Their customer care is nonexistent, and their ethics are worse. Shame on them.

I'm and my wife are not new for Trip Beam Travel Agency of St. Petersburg, Florida, USA! We have used and booked almost 3 times before and today I have booked again with the same Agency with Mrs. Upasna Sharma who had booked and helped before and Upasna Sharma had been a great assets for this Travel agency and it's been a pleasure working with her for my all Travel needs and Upasna is a tough negotiator for getting the flights, hotels and other packages but very supportive, polite, good knowledge about what she is doing the job for the travelers like us and others around the world! I'm very happy and most recommend Mrs. Upasna Sharma and her Trip Beam Travel Agency for your travel needs wherever you want to travel in the World. Tripbeam.com 🙏💞👍👍

I have booked the tickets on 6/18/2025 and worked with upasna. She diligently provided all required information.

Dipti is really great Advisor and help to book flight ticket. I would like to refer everyone of my friend to book ticket with her and Tripbeam.

That was great experience and I personally like with talking with Deepti she is very sweet and give us good reply every time.

I booked tickets for my wife and son through Tripbeam. The Tripbeam team (Narender, Upasna and Anshul) were very helpful in making the choices of the route and airlines. They provided guidance in detail. We had to change the dates and airlines, and Narender and Upasna helped in that as well. The interaction with them was very easy and helpful. Thank you Narender and Upasna. I highly recommend using their services!