TripOppo Reviews 

Friendly operators, good hotels and punctual in trips.

I purchased a two-day tour for part of my trip to Xi An. Both the driver and the tour guide are very nice, professional and knowledgeable. The tour guide even helped us plan for the rest of my stay in the city. Much appreciated. Definitely recommend!!

We chose TripOppo on the price-for-value of their tour packages. The pre-tour service with Michell G. was awesome, she was responsive, knowledgeable & meticulous.
We received what we were promised as per itinerary: 4-stars hotels (some are within walking distance from the sea), efficient transfers, meals & experiences. Local tour guides were passionate (especially Irene) about their country & culture. We were assigned to a tri-lingual group, however we observed that the English explanation was much less than a third of the the total coverage. The service in Hotel Argento Malta is exceptional.
The only hiccup for us was that the driver did not show up for the transfers to the Malta Airport on our last day. We ended up, with the help of Hotel Argento staff, taking a taxi. Upon our return to Toronto, we contacted Michelle G. & our out-of- pocket expense was promptly imbursed.

Pickup at the Istanbul Airport took 3 Hours before being picked up.
There was a mix up at hotel in Athens. We were a family of 8 travelling together, in Athens, they farmed out 2 of our family members without any notification.
We were made to wait almost an hour before having access to our rooms yet other guests were being checked in immediately.
There was one hotel in Safranboul where there was no shower in the bathroom, they just provided 2 buckets to take a bath. Cats and dogs were running around the premises including the dining area.

This is the first trip I booked through TripOppo and it was amazing from start to finish. Excellent customer service from the office even though I never went in person and everything was done via email or phone. As for the trip, great hotels, great guides, excellent ethnic foods, excellent trips and the list goes on. We are looking forward to book another trip soon.

I traveled with TripOppo in May 2024 to Peru. This is a bucket list trip for me, so it was very important that it be very good and smooth. I was apprehensive beforehand picking TripOppo since the price was so good and reasonable compared to other tours. Well, I need not have worried. The trip was fantastic. From the beginning to the end. Everything had been considered and thought of. The hotels were all comfortable and clean. Ones in cities were close to towns where we could venture out on our own. In the small towns, we stayed in resorts where all amenities was within. The tours were exciting and save for hiccups where it was more a nature problem (weather related) We were taken care of in best possible way. Guides in every location and all spoke English. I would recommend TripOppo without hesitation and would go on another tour with them.

I had a fabulous time going on the 9 day Japan trip May 2024. From the beginning, I was very satisfied with the customer service at TripOppo offered by Candie. I am also grateful that she booked me on EvaAir. I had a wonderful in-flight experience.

Although a guided tour, there is some opportunity for leisure time to explore the locations and taste different types of food. Felicia, was the tour guide and did a sufficient job.
The hotels are not located in central areas so not much sightseeing unless you take the train. However, this is also a contributing factor to the cost of the trip being reasonable.

Overall,The itinerary was a nice mix of culture, history, technology and food. Although it was a short trip, I was able to see and do a lot of things. This was a bucket list trip fulfilled.

A suggestion or change that could be implemented or considered for the future is to replace some of the temple/shrine attractions with other attractions such as museums, karaoke, Hiroshima, Yokohama etc.

Just returned from a wonderful trip to Croatia Bosnia and Slovenia.
Our tour manager Sammy was always smiling and went out of his way to make our trip an experience of a lifetime.
The scenery, history and the people of each country were outstanding.
The hotels were first class and the food was excellent.
Suggestion: would recommend that headsets would be available for the city tours.
Looking for to my next trip with Tripoppo.

They said will provide the best hotel, and they honour that very pleased with all hotels.
The tour guides were amazing Minnie was truly a true guide, you can see she takes pride n her job.
Sunny was another guide you was fantastic too,very knowledgeable and the driver was excellent at driving, went an extra mile to show us the great city of Japan.

We have taken several trips with Tripoppo (formerly Nexus) over the past several years. Our trip to Italy will be our last with them and we will no longer recommend them
We returned Sept. 14 from Tripoppo’s tour “Essence of Italy”. We would not recommend this tour to anyone.
Clearly Tripoppo has never had boots on the ground with their provider on location Europamundo. This is a Spanish company based in Madrid. The services provided fell way short of expectations. The balance of the tour catered to the Spanish tourists with little or no consideration given to the English speaking tourists which numbered 13 including the 4 in our party.
All tours with the exception of 2 English guided tours (1 in Florence and 1 in Venice) consisted of merely being told that we could go here or there and figure things out for ourselves. Basically what we paid for on this trip was on overpriced bus ride.
Although accommodation was supposed to be 4 star, the accommodation in Rome, Verona and Venice would barely achieve 2 or 3 star. Hotel in Rome had a very impressive lobby and that is where it ended.
Many of the optional tours we booked were cancelled as there were not “enough English tourists” although Europamundo made no mention of minimums.
The only two guides that actually went the extra mile were Marina (in Pompeii) and Alejandra who got us on a Get Your Guide tour to the Borromenea Islands at 1/4 of the cost when the leader Julio said our tour with Europamundo had to be cancelled due to insufficient numbers.

Two nights stay at the middle of the Amazon lodge is a big plus in this trip. The service and quality of this tour is excellent. My kids absolutely loved the Alpacas and Llama farm. Thank you TripOppo for helping us complete yet another one of our bucket list trips.

16 Days in Spain and Portugal: Madrid and Lisbon have long been our ideal travel locations. The port wine was excellent! Much better than the wine from home. While there are many sites to see one this tour, the cathedral in Zaragoza was our favorite. I heartily recommend taking the additional trip to Sintra, a quaint little town near to Lisbon!

Japan and Korea – 0507 – Review: Weather – Mild, can wear long sleeve without feeling hot. Food – Excellent, very fresh, just enough to feel full. Sights – Good variety, enjoyed the Bamboo Forest, Nara Park, and Osaka Castle. Guides – Informative and knowledgeable. One of the guides was Chinese but he has been living in Osaka for over 10 years, we didn’t mind this as he was knowledgeable of the culture and could make many recommendations. Traffic – In tourist areas, you will see a lot of people. It seems Japan and Korea have both been getting very busy lately. Especially in Mt Fuji!

We visited so many different regions and cities, it is very noticeable how the way of living differs from one city to another. Shanghai was very technological and advanced, I was surprised. It felt futuristic. We were very satisfied with seeing the massive gorges while on our cruise. This is our 4th trip with TripOppo, would recommend.

South Korea and Japan Tour, May 2024
South Korea tour was good and the guide tried to keep the schedule (information was not in depth, but we got a highlight of what we were visiting). The Japan tour was not great: the guide lacked organization and basic knowledge of the places we were visiting (we heard more about shopping than the actual places in most of the locations. The hotels in Japan also were less than desirable: in Osaka, we were at least 45min from the actual Osaka, and the one in Tokyo was not even in Tokyo so we were stuck in the hotel as it would have taken more than 1 hour to get to Tokyo); in addition, the hotel in Hammamatsu was awful, complete outdated, no restaurant inside or nearby (we had to buy sandwiches at a FamilyMart). Meals were ok and the optional dinner in the hotel near Tokyo was spectacular.

South Korea and Japan Tour, May 2024
South Korea tour was good and had a good tour guide. Japan tour was not. Interary specified that we are going to stay in a hotels in Tokyo and Osaka, but we did not. We stayed in totally different towns and needed to take one - two hour ride on the trains to get to Tokyo or Osaka, which was not easy as being first time tourist. Above the high cost of train tickets. Japan tour only provided 1 lunch and 1 dinner over the duration of the tour and both of these meals were very small, served in tiny bowls. Tour guide was providing very limited information, specially about Japanese history and was not able to answer basic questions. Poor

We have just returned from the 13 days Miracle of Turkey tour arranged by TripOppo. In reality, it’s only 10 days of touring considering the first 2 days and the last day are travel days. Included within that time are 5 shopping stops (carpet, jewelry, pottery, leather, and general merchandise) lasting from one to three hours each and usually in the morning as we head out. While we appreciate lessons learned in production of these goods we felt too often these tours are used for high pressure commission sale. Are these visits necessary when we pay fair market price for our tour?

We booked this trip on a Black Friday promotion which upgraded all hotels to 4 to 5-star standard. Of the eight hotel stays only two I regarded as 5-star, the rest were 3-star including the “Cave” hotel in Cappadocia. Most were well worn and generally lacking room service and maintenance. On one of the hotel on the 18th floor we had a big crack across the whole window. We felt this to be a safety issue. At the same hotel there were several big leaks on the dining room skylight as it rained outside. One doesn’t expect these in a 5-star hotel. Seems Tripoppo does not vet hotels very well. Furthermore, the location of these hotels are usually far from any facilities, especially when there are multiple night stays (ie Istanbul, Kusadasi).

For our small group (10) a van was used for transportation. While economical the seating arrangements were challenging. Two seats were rear-facing behind the driver leaving occupants to miss upcoming attractions until they have passed. The rear bench was uncomfortable for extended travel as they do not tilt and left shorter travellers’ legs dangling. For fairness a prearranged daily seat rotation should have been instituted. Also, the microphone used by the tour guide to communicate worked less than half the time. As a result, many of us seniors missed the commentaries throughout the trip.

General consensus in our group was food selection could have been better and more plentiful, especially breakfast in some of the hotels. On the positive side, it was a good culture experience and our driver, Moustafa (?) was friendly and an excellent driver.

Sorry, this would be the last time I'm booking with Tripoppo due to unknown airline seat assignment. This weren't happened last time when we used TripOppo.

South Korea & Japan - May 14-28, 2024
I had a great trip with TripOppo! Our guide in South Korea (Mini) was amazing! She took such good care of us and is passionate about her country. I’d like to give her a 5 star rating!
Suggestion to decrease the number of meals provided and save them for Japan where we had minimal.
Japan was a great experience. Suggestion to use a guide who is Japanese born and knows the country well. I did not feel the same level of enthusiasm & passion from the guide as I did in South Korea. It makes all the difference.

Allure of Danube Cruise. ..Well organized River Cruise. Good balance of planned guided tours, optional tours, and free time to explore or chill out.Staff during Cruise were helpful. Duration and endurance required for guided tours were perfect for us retirees. Could have had better onboarding meeting on Boat, to explain details for dining, beverages, evening print out for next day activities. Meals were plentiful, could have had more "destination-specific entrees" for Boat Dinners as we entered new countries. Could have had a more definite hand-off experience as we transitioned to Prague hotel... had to make guesses for next morning. Would definitely consider TRIPOPPO for another River Cruise.