We first went for a site visit last year and was shown round by Terry, we then went away reserved the perfect plot for us and chose our finishes with the help from Julie and Zaid. We have now been... Toon meer
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I moved into my new dream home three weeks ago and I absolutely love it. Of course, with a new build there are always a few snagging issues, but the team on site, Terry and Will have been fantastic.... Toon meer
As a first-time buyer, I really didn’t know what to expect when buying my first home, but my experience with Troy Homes has been amazing from start to finish. Rachel, the sales advisor, was abso... Toon meer
As a first-time buyer, I didn’t know what to expect or what I was meant to do, which made the experience exciting but also quite stressful at times. From the moment Rachel at the Stans... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Troy Homes is a privately owned housebuilder established in 2015, specialising in small to medium-sized developments across the South East of England. With a focus on quality and design, the company aims to create vibrant, sustainable communities. Their developments are primarily located in Buckinghamshire, Hertfordshire, North London, and Essex. Troy Homes is led by CEO Richard Werth, who brings over 30 years of experience in the industry. The company emphasises a ‘fabric-first’ approach to sustainability, ensuring homes are energy-efficient through thoughtful design.
Contactgegevens
The Bachelor Wing, Warlies Park House, Horseshoe Hill, Upshire,, EN9 3SL, Essex, Verenigd Koninkrijk
- 02038295550
- info@troyhomes.co.uk
- troyhomes.co.uk
Quality Finish and exceptional aftercare
My whole experience from start to finish was professional and nothing was to much trouble.
So pleased with my house at Hawthorn Close!
31 maart 2025
Review zonder uitnodiging
Excellent builder
Our experience with Troy homes has been nothing short of excellent. Rachel helped us secure our dream home and to what has been such a stressful process for us in loosing purchases, ended up being the best decision we’ve made in choosing a Troy home. Thank you so much for everything x
6 juni 2025
Review zonder uitnodiging
The finish is lovely
The finish is lovely, the sales team have gone above and beyond, what a lovely development.
6 juni 2025
Review zonder uitnodiging
A cheap and unprofessional builder to deal with.
AVOID if you do not want to ruin your experience of buying a new home. Their customer service, including the directors, are extremely unprofessional. You should expect a lot of stress and spending money when buying from them as you need to fix all major issues at your expense. Troy Homes also hide all the contractors’/engineers’ reports, ask the contractors not to explain the problem to the customer and then they would lie to your face to avoid fixing anything. You would also expect to have arguments with the contractors and get into a blame game between Troy Homes and the contractors as Troy Homes would lie to their customers instead of having the issue sorted.
Troy Homes would ask you to complain to NHBC. They know that complaining to NHBC is a lengthy process and might not go anywhere. Even when NHBC ask them to bring an independent technician to write a report on the issue, they would bring a contractor they have business with and claim that they are independent. It was not a big surprise for us to know that Troy Homes’ CEO used to be a Director at NHBC and he properly knows how the system works.
As this is the first review on Troy Homes, I would expect them to buy some positive reviews now or to force their staff to write reviews. Anyway, I am happy to publish all the communications between me, the contractors and Troy Homes.
Overall, an extremely cheap and unprofessional builder to deal with.
10 mei 2022
Review zonder uitnodiging
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