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True Physio was born out of a commitment from the founders to provide Physiotherapy “properly” as they would put it, putting their customers and staff first. From the beginning, the conversations were about how we could provide Physiotherapy, Massage and Foot care at exceptional levels of both clinical care and customer service to make sure that every single patient gains maximum benefit from their treatment. Over our many years of experience, we have grown to understand that whilst our patients want to be rid of their pain, their real goal is much more personal and it means the world to them. If you're in pain, please get in touch and we can talk about how we can help you relieve your pain quickly and get on with enjoying life again!
Verenigd Koninkrijk
3,9
5 reviews
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On going treatment off Dannielle. Treated with a lovely session today. A clear review of my physio programme with slight adjustments to my technique. Finished off with a thorough massage, dissipating my muscle tension, across my shoulders.
Very enjoyable, relaxing and enjoyable conversation 👌
I have had five sessions with Dani for knee pain, and she has been absolutely brilliant. She is knowledgeable, professional, and genuinely cares about her patients. Thanks to her expertise, I have seen real progress, and I would highly recommend her to anyone seeking physiotherapy.
Unfortunately, I feel the facilities let the team down. The physiotherapists are clearly doing their best with limited resources, but the premises are in need of investment and modernisation. There is no gym or dedicated exercise space where physiotherapists can demonstrate and supervise exercises during appointments, which feels like a missed opportunity for rehabilitation.
The building itself could also be improved. There is no proper waiting area before entering, meaning patients often have to wait outside, which is fine in good weather but much less so when it's raining. There is no air con which in such hot weather is stifling. A Ring doorbell was installed, but it appears to have stopped working.
My overall impression is that the business relies heavily on the talent and dedication of its staff, particularly Dani, rather than investing in the facilities and patient experience. Given the fees charged, I think customers would reasonably expect a higher standard of premises and equipment.
If it weren't for Dani, I honestly wouldn't consider returning. She is the reason I would recommend this practice despite my concerns about the facilities.
I went due to experiencing knee pain which was impacting my daily abilities, I saw Danni, she diagnosed the issues , gave me some exercises and treated the issue over four weeks with dry cupping and acupuncture. I was a little nervous but Danni put me at ease and the treatment really helped! I am so pleased to be back to my usual routine which includes being able to run again! Thanks Danni
Been having physio for sciatica. Beth has done and excellent job getting me back to playing golf I can't thank True physio enough would certainly recommend 😀
What a fantastic company. I have regular weekly Pilates with Jo-Ann at Nantwich. She is a brilliant instructor. I look forward to this every week.
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