Truemerch Reviews 105

Although, it took a while for my shirts to get here I know it was out of your control due to the world being on shut down because of covid 19...but I just received my shirts and absolutely love them thank you much.

I'm done trying to find a way of getting a refund. I've sent several emails trying to get a refund for the three tshirts that was accidently ordered, that are too big and of which I can just about read the writting. Each email received weeks later stated that as they had sent the tshirts out therefore can no longer stop transaction, despite me contacting them as soon as they took my money. Customer service needs to be more professional fo sure. Is this company even black owned to be exploiting for their gain.

Took about 5 weeks for my shirt to arrive which with the pandemic I guess could be worse. I am seeing allot of super negative reviews which is rather disheartening but so far thankfully my shirt has held up well. I have only washed it once so time will tell but I’m keeping my fingers crossed that it will stay looking nice. I do wish I would have known that letters were going to fade so much into the color of the shirt (grey shirt with black letters) because I would have gotten a different color shirt if I could have seen a true picture of the final product before it shipped.

I am very disappointed you cant read the print on the shirt at all it is almost invisible I waited almost two months to get it and I want a refund

Never order anything from this company. It has been over month since I placed my order and it has not shipped. There is no way to call someone or contact a human in the company. We should file a class action lawsuit against them.

Ordered a shirt for Father’s Day on June 5 and still haven’t received it. Paid for extra for quicker shipping and still haven’t received it.

***WARNING: ***** DO NOT BUY FROM THIS COMPANY.***** THEY TAKE YOUR MONEY & NEVER DELIVER. THEY DON'T ANSWER YOU WHEN YOU ASK FOR INFORMATION. ***** DO NOT BUY FROM THIS COMPANY ***** Yesterday they promised me a credit & then deleted all negative comments on their page. I have not received the promised email to confirm credit & now they have stopped replying.

Took 7 weeks to receive and after 1 wash the letters faded a lot.

The t-shirt I ordered was amazing, it fits true to size and i also got others i work with to order some also. Will definitely be ordering a few more.

Ordered 2 t-shirts and 2 hoodies.
Received the all except one hoodie and was given a refund for the one hoodie. Then out of no where 2 weeks later, to my surprise, I received the other.
Thank you for that. As a healthcare worker I'm proud to say good jobs on the both.

Received my first shirt. It did take a while to get it. Came the wrong color. Contacted customer service and they said they will reprint it in the correct color. Just got my new one yesterday. Shipping was longer than expected but love it.

I ordered 3 tee shirts back in March. Took over a month to receive them. One of the three was on the wrong color tee. They agreed to reprint. To date (5/27) I am still waiting. Tracking says it is processing. If you're looking for a cute trendy tee, don't bother. The trend will be over before you receive it.

I was patiently awaiting my shirt to arrive and was so excited when it finally did! I couldn't wait to wear it, it was printed perfectly and it fit just right. I will be ordering more!

I love both mine, I ordered it in red and grey. Can’t wait to wear them

I loved the shirts and the lettering was nice and large, and also good quality. Looking forward to more products from Truemerch. Thanks

Never received my order, extremely disappointed, claim has been submitted multiple times and no reply. No phone to follow up and no email for contact. STAY AWAY!

I ordered 3 thing and only received 1 item

I love my shirts. The shipping took exactly what was posted 5 to 15 days, got my order almost exactly on the 15th day. I’m in home health and my clients love when I wear the shirts.

I wish I would have read the reviews before I placed a order. I ordered on 4/21 (3)essential tshirts and it is now 5/16. There has been no movement on the order I’ve tried to reach the number but the automated system there is not registering my order number. Then I sent a email that is listed for questions and that was rejected as a bad server. I’m not sure what kind of tshirt hell I have gotten into but this is crazy. I’m glad I paid by PayPal because I will dispute the charges on 4/21. This place is a JOKE!! If they can’t handle the business give it to some company that can. There is not enough COVID-19 to blame for their lack of professionalism and promises to supply product.

Have been waiting for my item for 5 weeks and it stills shows as ‘printing’. Customer service is no help at all. They refuse to refund and do not provide an estimated ship date. Shop elsewhere!!!