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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Trybooking itself is an excellent tool to run an event through. It is dynamic in the data it can collect and is the easy to work with tha data for knowing numbers and booking groups with their specifi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Having often got myself into a pickle when editing one of our events, I have absolutely no hesitation to ask TryBooking for help - they always come back quickly and solve my problem efficiently. I sp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great product on offer! So many features — and yet, as a busy working mum who volunteers at the PTA with zero time or brain space to learn new techy stuff, here I am! After just four phone calls and s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Horrible experience. Started 8 minutes from 10am ticket release. Sites repeatedly teases you with countdown and resets. Am still on after 2 countdowns and reaching #1 in cue only to be put back to 1... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Softwareverkoper

Geschreven door het bedrijf

TryBooking is an events ticketing, bookings and registrations platform. We offer a powerful ticketing solution with a suite of features including customisable events, different ticket types, interactive seating plans, sales/marketing reports, barcode scanning and more. We have the lowest fees in the industry and outstanding customer support.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

114 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 91% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Trybooking has been an excellent way…

Trybooking has been an excellent way for people to register for our events. We can see how many people are coming, issue tickets if needed, collect payment even refund. It helps with our event budgeting.
It is easy to use. We have used it for many years.

26 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Platform!

Have been using this platform for many years both as an organiser and as a ticket purchaser.

TryBooking offers a straightforward and comprehensive ticketing/booking system. The platform is very user-friendly and easy to navigate. If needed, the friendly team is always there for support. Highly recommend.

24 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Trybooking is easy to use and support…

Trybooking is easy to use and support for how to use the platform is just an email or phonecall away. I have used trybooking for a variety of PD events over the past years, comprehensive reports are available, signon sheets and name tags can be easily generated to help support the event. I also love the reports available for the feedback meetings after the event. Thank you for supporting our small teaching organistation with supports to make running Professional Development events for fellow teachers and educational practitioners.

18 maart 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

High quality and reliability

We've been with trybooking for years. The platform is very usable, intuitive, and reliable. Customer service is always prompt with successful resolutions. We've been approached by other providers but will remain with trybooking.

24 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Terrific platform and exceptional customer service

A straightforward and really comprehensive ticketing platform - with outstanding customer service.
When creating an event, their product is user-friendly and easy to navigate, and their exceptional team is always on hand to help. Working in the Dramatic Arts department of a large school, we have used Trybooking for many years - and will continue to do so!

22 februari 2023
Review zonder uitnodiging
Logo TryBooking

Antwoord van TryBooking

Thanks for review Katy. Glad it is working well for you.

Beoordeeld met 5 van de 5 sterren

Have been using TryBooking for 10…

Have been using TryBooking for 10 years. Solid, reliable, affordable no gimmicks ticketing system with great support

21 februari 2023
Review zonder uitnodiging
Logo TryBooking

Antwoord van TryBooking

Thanks for review James. Glad it is working well for you

Beoordeeld met 1 van de 5 sterren

"trybooking"....it sounds like a taunt

"trybooking"....it sounds like a taunt, and it was.

Just tried booking a sunflower festival in Kalbar, and this booking system STOLE about an hour of my life I'll never get back.

Multiple "Oops, something went wrong" pages, ticket numbers raising and lowering vastly in seconds. Stalling when you click on the ticket numbers you want, and then when you finally do click, then go to pay, suddenly they are no longer available!

Either actually do your job, or pack it in. Worst ticketing experience in years and not worth an ulcer.

18 februari 2023
Review zonder uitnodiging
Logo TryBooking

Antwoord van TryBooking

Hi Wade, apologises for the issues. We had an unexpectedly large event that caused system slowness.

We will continue to investigate what took place, and make the necessary improvements to provide a better experience going forward.

Regards

Beoordeeld met 1 van de 5 sterren

Use with care!!!

As an elderly person using this service for the first time, I decided to contact Trybooking by phone. The person I spoke with was quite disinterested in my issue and as a result I purchased the wrong tickets! Thanks for that! On replying for a refund within the hour I was charged a $10 admin fee!
Beware when booking using this service, as one event runs into the next event on a poorly designed website.

26 juli 2022
Review zonder uitnodiging
Logo TryBooking

Antwoord van TryBooking

Hi Kerry,
Sorry to hear that you had difficulties navigating our site, and it lead to you booking the wrong event. We have a high volume of events being sold through us, which is why we encourage our Event Organisers to provide their customers with the direct link to their event for booking.

We don't charge an admin fee for refunds. The full value of the tickets, including and processing fees, are able to be refunded through our platform. Only the $0.50 ticket fee is non-refundable. Looking at your booking, it appears the Event Organisers of the event you incorrectly booked to are the ones charging a $10 admin fee for refunds issued. We are reaching out them on your behalf to see if they can wave this fee, given the circumstances. We will follow up with you directly via email in regards to this matter.

Beoordeeld met 5 van de 5 sterren

seamless experience for our supporters

The opportunity to offer pre-sold tickets to our local community helped our planning and created a seamless experience for our supporters. Highly recommend this booking service to small community groups - easy to set up and great support service.

29 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very disappointed with the customer…

Very disappointed with the customer service I have received. I have used this platform before without issues but their newfound unwillingness to release funds and painfully slow customer service makes me wish I had chosen another platform. Do not recommend for event organisers.

9 maart 2021
Review zonder uitnodiging
Logo TryBooking

Antwoord van TryBooking

Hi Rose, thanks for reaching out. We have checked our system and haven't been able to locate and pending transfer requests linked to the name Rose. Would you be able to give me a call on 03 9012 3460 so that we can look into what has taken place for you.
Justine

Beoordeeld met 5 van de 5 sterren

Quick and easy ticket booking

I completely forgot to register for a zoom webinar my employer wanted me to attend and when I was reminded I realised it was about to start in 10 minutes. I quickly booked online through trybooking with my phone and received an e-ticket and an email with the link to join the webinar straight away.

I decided to write this review because I have purchased tickets on other sites from my phone as well and it's usually very difficult. In the case of trybooking I found it to be the best user experience

21 januari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Impressive customer service and system

Great customer service and really impressed by how comprehensive the system is. Whether running small fundraising events or larger more formal gatherings i've found Trybooking to cater to all my needs. What has really impressed me is the ability to speak with their kind staff on the phone and seek help in real time from friendly, ticketing minded people. Would recommend Trybooking to anyone looking from reasonable pricing for great service!

2 november 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

my wife and I booked and paid for…

my wife and I booked and paid for tickets, then couldnt join the event. Advice as to how to join the event is non-existent. We had the ticket but it didnt work. Absolutely frustrating.

22 september 2020
Review zonder uitnodiging
Logo TryBooking

Antwoord van TryBooking

Hi Peter,
We are sorry to hear that you had this experience. Please note that TryBooking is simply a software for event organisers. It is their responsibility to ensure that their customers receive their tickets and or zoom link before the event takes place. It might be worth reaching out to the event organiser of that event. Please feel free to give us a call or email and we can help you locate the event organiser and pass your feedback along.

Beoordeeld met 5 van de 5 sterren

After reading the other reviews on this…

After reading the other reviews on this site, I had reservations about proceeding with TryBooking. But after making contact with their support team to get some clarification, I was immediately put at ease.
They laid out very clearly what was information they required to assist with providing access to the funds prior to my event date. It was all very reasonable and gave the impression they cared about my customers.
Will 100% be using TryBooking for my next event!

7 september 2020
Review zonder uitnodiging
Logo TryBooking

Antwoord van TryBooking

Hi Claire,
Thank you for taking the time and leaving us a review. We're glad to hear that our friendly Client Success team could help you and put your mind at ease. We want to see you get the most out of our system and offer a simple process for your customers. We look forward to your next event with us!

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