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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

First phone case I got from them started peeling the day I received it. Straight away went to customer service and got a response instantly and already a warm kind response asking for proof of th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Extremely disappointed! I was very happy when I received it, but after 3 days the case started to peel, and the design began to fade. On top of that, I paid extra for the glossy finish. I had bought t... Toon meer

Beoordeeld met 5 van de 5 sterren

So happy with my cases - I got the Nagi and Attack On Titan (glory for humanity) cases and they look as good as the ads. Of course I was skeptical at first cuz insta ads are usually scams but tsukiya... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The case design were well made, exactly like the ones on their shop site. Also it was a perfect fit! When it comes with assistance, they were responding to my messages through Instagram and the delive... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiele telefoonaccessoire winkel
  2. Animeclub

Geschreven door het bedrijf

Your ultimate destination for all anime cases! Tsukiyashop.com Supports IPhone and Samsung Mobile Phone Cases. Our Anime Phone Cases features shining designs from top anime series like Naruto, One Piece , Demon Slayer Attack on Titan, Solo Leveling , Tokyo Ghoul , Dragon ball z , My Hero Academia and more.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

264 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 53% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 1 van de 5 sterren

Mauvaise Qualité

Ce que j'ai reçu n'a rien a voir avec la photo en terme de qualité, et rien à voir aussi avec la photo posté par un autre utilisateur ... la qualité est pixelisé et médiocre ... les couleurs sont nettement plus foncés, bref je suis très déçu !

23 juli 2025
Review zonder uitnodiging
Logo Tsukiyashop

Antwoord van Tsukiyashop

Please note that the colour intensity can vary depending on the case model you selected. For certain styles, especially darker designs, the colours are intentionally more darker and stronger ,Alot of our customers prefer stronger colours. However we will note your feedback.

Beoordeeld met 1 van de 5 sterren

DO NOT WASTE YOUR MONEY. POOR QUALITY!

Case came like 2 weeks later from China. Case is just a print out that is discoloured.

Normal TPU Case and you can buy it at a fraction of the price from China sellers

Do yourself a favour do not buy it.

23 juli 2025
Review zonder uitnodiging
Logo Tsukiyashop

Antwoord van Tsukiyashop

Please contact us we are able to provide solution with 30 days if you have received a defective product

Beoordeeld met 4 van de 5 sterren

Great company

The customer service was wonderful and they were so helpful and I was able to change the corners of my case to black which you guys should make into an option when purchasing. Really satisfied with the delivery time but the case I got wasn't anywhere near as vibrant as the one displayed in the reel, and I got gloss too.

23 juli 2025
Review zonder uitnodiging
Logo Tsukiyashop

Antwoord van Tsukiyashop

Thank you for your review!

Beoordeeld met 1 van de 5 sterren

Picture peels off

Got two cases and the picture started coming off after 6 months for one and a year for the other one. There is no protective backing for the picture and it just peels off. I was very careful with my case so they need varnish or something really.

19 juli 2025
Review zonder uitnodiging
Logo Tsukiyashop

Antwoord van Tsukiyashop

Sorry that you had issues after 6 months of using the case, We Offer our case at low price at $22 with high quality at our own cost. Our cases are printed using high-quality UV printing, but like all printed items, they do require some care to maintain their condition long-term. We always advise avoiding contact with sharp objects, chemicals, and prolonged moisture to help preserve the design. Even with protective coatings or varnish, print can wear down if not properly maintained.

Beoordeeld met 1 van de 5 sterren

Don’t waste your money

Don’t waste your money.
The case covers are poor quality stickers that lasted 1 day before peeling off.

16 juli 2025
Review zonder uitnodiging
Logo Tsukiyashop

Antwoord van Tsukiyashop

Hi Dear , If you have received a defective case it is said in our policy to contact us to resolve the matter.

Beoordeeld met 5 van de 5 sterren

Great phone case – exactly what I needed!

I’m really happy with this phone case. 😍😍🖤🤍It fits perfectly, feels sturdy, and looks great. The material is high quality and offers good protection without making the phone bulky. Definitely recommend it to anyone looking for a reliable case!

12 juli 2025
Review zonder uitnodiging
Logo Tsukiyashop

Antwoord van Tsukiyashop

Thank you for your review!

Beoordeeld met 4 van de 5 sterren

gutes und schönes Produkt

Es ist ein gutes und schönes Produkt. Der 3D Effekt ist echt cool und die Qualität an sich auch.
Ich selbst würde es nur empfehlen. Die AirPod Hülle ist auch nur zu empfehlen sieht Mega aus und fühlt sich gut an.

12 juli 2025
Review zonder uitnodiging
Logo Tsukiyashop

Antwoord van Tsukiyashop

Thank you for your review!

Beoordeeld met 5 van de 5 sterren

Really great

Really great , and fast customer service! Very friendly as well. Resolved my problem within 5 hours of messaging!

9 juli 2025
Review zonder uitnodiging
Logo Tsukiyashop

Antwoord van Tsukiyashop

Thank you for your review!

Beoordeeld met 1 van de 5 sterren

Very bad quality

Very bad quality the phone case itself must cost about 1-2 dollars on AliExpress or wish and not even two weeks after buying one and the design is already falling off the case.

8 juli 2025
Review zonder uitnodiging
Logo Tsukiyashop

Antwoord van Tsukiyashop

Hi there,
We don’t sell our products through third-party platforms like AliExpress. If your case is defective, we’re happy to assist with a replacement within 30 days of purchase—please refer to our Quality Assurance Policy for details. We’ve supported every customer who has reached out to us within this timeframe.

Beoordeeld met 5 van de 5 sterren

I love my Hatsune Miku Phone Case!

Bought my Hatsune Miku phone case and I love it!!! Amazing design and amazing work! Looks just like the photos! I got so many compliments on the phone case! I’m definitely going to be buying more from this shop!

5 juli 2025
Review zonder uitnodiging
Logo Tsukiyashop

Antwoord van Tsukiyashop

Thank you so much for your review!

Beoordeeld met 5 van de 5 sterren

100% trusted website!

I was hesitant that this brand would be a scam like other anime sites but I took the chance and was highly impressed! I received the phone case within the next few days and loved this case! Not only the art work with the reflective color but also has a ton of functionality! MagSafe, raised edges for the screen, tactile buttons and it’s slim! 10/10 recommend!

3 juli 2025
Review zonder uitnodiging
Logo Tsukiyashop

Antwoord van Tsukiyashop

Thank you so much for your review!

Beoordeeld met 5 van de 5 sterren

Even if the image quality behind the…

Even if the image quality behind the cover didn't meet completely my expectations..I need to shout out the materials quality are high and most of all the service provided by them is outstanding.. we had a problem with my local courier and they promptly responded and helped me out.

So somehow I recommend them

2 juli 2025
Review zonder uitnodiging
Logo Tsukiyashop

Antwoord van Tsukiyashop

Hi Dear , Thank you for your review!

Beoordeeld met 1 van de 5 sterren

Refund policy is only there for show

Saw their ad on Instagram and was drawn to their design. I ended up ordering two sailor moon phone cases (that is listed on their website), but accidentally ordered the wrong size. I email them requesting a refund but only for them to reply that the items I ordered were custom and thus cannot be refunded. Nowhere on the product listing stated that it was a custom item. This is extra confusing as they have a custom tab where you can print your own photos.

The image is also poorly printed and with the added magsafe, there is a clear circle on the image where the magsafe is.

30 juni 2025
Review zonder uitnodiging
Logo Tsukiyashop

Antwoord van Tsukiyashop

We’re sorry to hear about your mix-up. We have a 24 to 48-hour window for checking and updating orders, and an email is sent after purchase with instructions on how to review your order details before its made and shipped as it takes us alot of time and effort in making them and very expensive to ship it aswell.

The resolution we provided was based on our policies and the nature of the order, and we believe it was fair given the circumstances.

Beoordeeld met 2 van de 5 sterren

Qualità pessima delle Cover Samsung

Abbiamo ordinato 5 cover, tre per Iphone e 2 per Samsung.
Entrambe le cover Samsung dopo neanche 1 mese hanno iniziato a rovinarsi, ed ora che siamo al terzo mese hanno praticamente perso gran parte del colore e i disegni sono irriconoscibili.
Credo che questo sia dovuto dal diverso materiale con cui sono fatte rispetto alle cover Iphone, che invece sono perfette.
Abbiamo contattato il servizio clienti e ci hanno detto che abbiamo superato i 30 giorni per poter avere un rimborso, ci hanno però proposto uno sconto per altre cover, che però avrebbero lo stesso materiale, quindi non avrebbe alcun senso comprarle.
Ci hanno anche detto che è normale che si rovinino a contatto con chiavi o altri oggetti, peccato che tutte le cover sono state utilizzate come una qualsiasi cover per telefono, che quindi va in borsa e viene poggiata su diverse superfici, però solo le due samsung sono completamente rovinate.

È un gran peccato perché i disegni erano molto belli.

Non credo acquisterò mai più.

28 juni 2025
Review zonder uitnodiging
Logo Tsukiyashop

Antwoord van Tsukiyashop

Thank you for your feedback — our Samsung and iPhone cases are made from the same materials, so durability should be similar. Since it has been over 3 months , we’re unfortunately unable to offer a refund or replacement as we cannot diagnosis the problem after 3 months of use. Feel free to contact us as we are able to offer a discounted repurchase.

Beoordeeld met 1 van de 5 sterren

Sehr schlechte Qualität was ich da…

Sehr schlechte Qualität was ich da heute bekommen habe...
Die Augen schmerzen regelrecht beim betrachten der Hülle.

Die Unschärfe ist kaum auszuhalten

27 juni 2025
Review zonder uitnodiging
Logo Tsukiyashop

Antwoord van Tsukiyashop

Thank you for your feedback — our cases come in gloss and non-gloss options, and the shine is part of the signature style of our cases. We’re sorry if the shine caused any discomfort and appreciate your understanding. But most customers acknowledge that we sell shining cases before purchasing with transparent adjustments.

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