Turner Lewis Limited Reviews 

355
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

You have taken £420 from my daughter for finding her trust fund in February, even though she received her money the December before. We always knew where her money was. I have only just found out t... Toon meer

Beoordeeld met 5 van de 5 sterren

Wow I can't begin to explain how quickly and professionally my phone calls was handled. There is a specific person I would like to mention being Megan I cannot describe how friendly and welcoming she... Toon meer

Beoordeeld met 5 van de 5 sterren

Megan was amazing help with me trying to find my trust fund she spoke me expertly threw each step for me to find it and I couldn’t have asked for better help. She helped make something that could of b... Toon meer

Beoordeeld met 5 van de 5 sterren

Megan was so helpful and kind. My daughter had mistakenly thought she had two child trust funds, one set up by mum and dad and the other by the government. She had already withdrawn her funds last y... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Consultant

Geschreven door het bedrijf

Welcome to Turner Lewis Limited. For nearly 5 years, we have been dedicated to one clear mission: helping young adults across the UK successfully locate and access their 'lost' Child Trust Funds (CTFs). We understand that with over 50 different providers and changes over the years, finding out where your fund is held can be a confusing and time-consuming process. Our dedicated team of specialists is here to manage the entire administrative journey for you, taking the stress and guesswork out of the search. We liaise directly with HM Revenue & Customs (HMRC) and all potential CTF providers on your behalf to identify where your money is and guide you on the next steps to access it. Our Commitment to Transparency We believe in being completely upfront about our service and our fees. A Paid, Optional Service: It is important to know that you can search for your Child Trust Fund for free by contacting HMRC directly. Our service is an optional alternative for those who prefer a fully managed process with dedicated support from our experienced team. Our 'No Win, No Fee' Promise: We operate on a 'No Win, No Fee' basis. This means you will only ever be charged for our service if we successfully locate your fund. If we cannot find it, you do not pay anything. Clear Fee Structure: Our fee is a percentage of the total funds located, plus VAT. All charges are clearly detailed in our Terms and Conditions, which every client must read and agree to via a digital signature before we commence any work. There are no hidden costs or surprises. Our goal is to provide an efficient, helpful, and transparent service that simplifies the process and gives you peace of mind. If you have any questions, please do not hesitate to get in touch.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

355 reviews

5 sterren
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3 sterren
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Heeft 85% van zijn negatieve reviews beantwoord

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4,3

Alle reviews

(355)

37 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Turner lewis review

I was assisted by Megan step by step and it was easy to understand. They were kind and helpful in helping me with my queries

22 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Kind friendly and happy assistanance I…

Megan was amazing help with me trying to find my trust fund she spoke me expertly threw each step for me to find it and I couldn’t have asked for better help. She helped make something that could of been very complicated very simple and easy to figure out so thank you

5 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Would give it a 0 if I could. SCAM!! BEWARE!!!

- saw this ad on TikTok, and I signed up on a whim to check if there was anything left in my CTF (not the best idea I know) I then remembered I received my full trust fund in 2022.
- I was spammed with calls and emails
- Weeks later received an invoice of £420 saying they have ‘found my trust fund.
- I emailed them back saying I have already accessed it and that no service was provided therefore I don’t need to pay for any service. I also had to explain to their own company that I thought your policy runs on a ‘no win, no fee’ policy.
- After I had to show them proof that I have already accessed my ctf, they then proceeded to try charge me for a £25 admin fee? I was so confused as I was known for it to be a no win no fee policy.
- But I knew something wasn’t right, so I checked the terms and conditions they sent me and there was no mention of an admin fee charge. I went on the website and it turns out they changed their terms and conditions, saying that a £25 admin fee will be charged if ctf is already found.
- SO they tried to charge me to terms I didn’t even agree too, they even said as terms I agreed to, I will need to pay this charge!
- If I didn’t check my terms and conditions I really would have to pay.
- Be cautious, you can get this through the hmrc for free, this company shouldn’t even be. It’s a scam

30 juni 2025
Review zonder uitnodiging
Logo Turner Lewis Limited

Antwoord van Turner Lewis Limited

Good Afternoon,
We no longer charge a £25 Admin fee for cases that have already claimed.
This was done for several months and is something that has since been removed. When we did this however, this was outlined on our adverts, terms and website.
If you have any further queries please contact us as ctf@turnerlewis.co.uk
Thank you,
Turner Lewis

Beoordeeld met 5 van de 5 sterren

Ctf.

The lady magen was incredibly nice and very patient about the downs and struggles I had, she was very willing to answer any questions I had and over all was a great experience

17 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lovely and Friendly

I had a wee chat with Megan. She was really sweet and covered everything I needed to know
Her voice was very reassuring and told me where I could call the right number and where I could locate my email

15 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Megan

Megan was amazing with the phone call, even though she was a couple minutes late to it she apologized, she did great with locating my child trust fund

11 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really happy with the communication

Megan was very easy to talk to and very friendly I have autism and I didn’t tell the company however she explained everything in a slow and professional manner and spoke slowly so I could understand the information and was a pleasure to talk to.

30 oktober 2025
Review zonder uitnodiging

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