Nothing went wrong. Prep work done well. Charming installers who kept to their timetable. One told me he had been with your company for many years. This is always a good sign of a well run company. I... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We recently purchased windows, doors, and bi-folds from Thames Valley Windows and couldn’t be happier with the experience. The quality of the products is excellent and everything was handled smoothly... Toon meer
Bedrijf heeft geantwoord
Sean, our design consultant listened attentively to what we were looking for and was able to give us honest, clear advice and guidance, to enable us to make an informed decision that met our needs. W... Toon meer
Bedrijf heeft geantwoord
Thanks for the photos! Delighted with our new windows. Changing the design slightly as suggested has really brought the two different styles of our home together, wish we had thought of this soone... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Thames Valley Windows is a trusted glazing and design specialist with over 42 years of experience improving homes across Berkshire, Buckinghamshire, Hampshire, Oxfordshire, Surrey, West Sussex, London and beyond. Trusted by more than 37,000 customers, we pride ourselves on delivering exceptional quality, expert craftsmanship, and outstanding customer service on every project. We understand that choosing new windows, doors, or glazed structures can feel overwhelming. With so many styles, materials, and colours available, it’s important to make the right choice for your home. That’s where we come in. Our experienced specialists guide you every step of the way, helping you find the perfect solution, whether it’s uPVC, aluminium, or timber alternative, in both contemporary and traditional designs. We’re not as expensive as you might think; we’re also committed to offering real value, and we offer a price-match guarantee on any like-for-like quote, so you can be confident you’re getting both quality and value. Our credentials reflect our commitment to excellence. We hold ISO 9001 certification and are one of only a select number of companies in the UK to be awarded the BSI Kitemark for window and door installation. We take the stress out of improving your home, delivering high standards, trusted expertise, and results you’ll love.
Contactgegevens
44 Longshot Lane, RG12 1RL, Bracknell, Verenigd Koninkrijk
- 0800 181 698
- info@tvwindows.com
- tvwindows.com
4,9
Uitstekend
598 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great job with fitting of new windows
Great job with fitting of new windows, bifold doors, front door and lantern. The whole process from selecting in the showroom, admin follow through and fitting went well and we are delighted with the result. We selected TVW on recommendation and we wouldn't hesitate to recommend to others. Thank you for making our house look good and draft free!
18 maart 2022
Antwoord van Thames Valley Window Company
Thanks for your fantastic review. I will pass your comments onto the team.
Good quality and installed on time
Very happy with the quality of the Windows and installation. Only problem was that I asked them if I could change the handles several times in the process and I kept getting fibbed off and it was never done.
18 maart 2022
Antwoord van Thames Valley Window Company
Dear Mr Donahue
Thank you for taking the time to write your review. We apologise for the issues you have experienced regarding changing your handles.
We take all feedback very seriously and have reviewed your installation and email communication with our installation manager to see where we can improve.
With the current situation and reduced workforce over the last few months, it would appear that your request has slipped through our system.
Our installation manager processed an order for the replacement handles this week, and when they arrive, we will be in contact to arrange a date to change at no additional cost?
We are pleased to hear that you are happy with the overall look and installation of the windows, and thank you for your patience.
Best wishes
Thames Valley Windows
Pirnar door fitted well
Pirnar door fitted well by Guy and Wayne is secure and soundproof.
18 maart 2022
Antwoord van Thames Valley Window Company
Thanks for your kind words which I have passed onto the team.
I had to wait some months for the…
I had to wait some months for the installation of my glass door with side window but when it was installed I realised it was well worth the wait. The strong wood frames and window look very smart and cannot be faulted and the workmanship is first class. I would have no hesitation in recommending the service.
15 maart 2022
Antwoord van Thames Valley Window Company
Thank you for your patience and fabulous review I will pass your comments onto our team
A second beautiful job
TVW fitted a large bow window for me to match my existing windows. I chose them because years ago they fitted a conservatory having improved on my design and I have been extremely pleased with it. The window was well up to their previous work and I would thoroughly recommend them.
15 maart 2022
Antwoord van Thames Valley Window Company
Thanks for your lovely review.I will pass your comments onto the team.
Another good job!
This is the second installation carried out by TVW at our house, and we're happy to say it went just as well as the first.
The installation team worked very hard, and were very good at listening to our requirements in terms of which order the windows should be replaced, which they accommodated without fuss.
The fit and finish is excellent throughout, and the quality of the product is also excellent. Although you can never say that this process would not be disruptive in some ways, it was certainly much better than we had expected. All was left clean and tidy afterwards. A first class service from design to installation from all at TVW, and extremely good value too. We have no hesitation in recommending them.
23 februari 2022
Antwoord van Thames Valley Window Company
Thanks for your glowing review. I will pass your comments onto the team.
Fantastic service and a great install…
Fantastic service and a great install team. The doors and windows look fantastic.
17 februari 2022
Antwoord van Thames Valley Window Company
Thanks for your fantastic review. I will pass your comments onto the team.
A wonderful service
A wonderful service all windows and doors were replace with new units. Form initial meeting to installation and aftercare the teams involved cold not b faulted. I would recommend TVW to anybody seeking to replace their old windows etc.
17 februari 2022
Antwoord van Thames Valley Window Company
Thanks for your wonderful review. I will pass your comments onto the team.
We had new windows and three sets of…
We had new windows and three sets of sliding doors from TVW. Visiting the showroom enabled us to see the quality of the doors and windows. The whole process was well managed and we had the continuity of an account manager to ensure everything went smoothly. Everything was fitted witin the promised timeline and we are really pleased with the results. I can highly recoomend.
13 februari 2022
Review zonder uitnodiging
Antwoord van Thames Valley Window Company
Thanks for your lovely review Caroline.I will pass your comments onto the team
From a fantastic salesman to a great…
From a fantastic salesman to a great installation and excellent communications in between, I’m absolutely delighted with my new door & wouldn't hesitate to recommend Thames Valley Windows.
No pressure, lovely people!!
11 januari 2022
Antwoord van Thames Valley Window Company
Thanks for your glowing review. I will pass your comments onto the team.
We are delighted with our new door and…
We are delighted with our new door and window. All members of the team were incredibly helpful from start to finish. We would not hesitate to recommend the Thames Valley Window Company.
10 januari 2022
Antwoord van Thames Valley Window Company
Thanks for your kind words which I have passed onto the team.
Antwoord van Thames Valley Window Company
Thanks for your lovely review. I will pass your comments onto the team.
Repair needed to a hinge of our 6 fold…
Repair needed to a hinge of our 6 fold opening windows Contacting Thames valley Windows was easy. Sending pictures and a verbal description enabled the spare parts to be ordered straight away. I was kept informed by email at all times Although there was a few weeks wait for the service visit the engineer arrived on time and swiftly got the job done with no fuss or bother. Excellent. Would highly recommend
7 januari 2022
Antwoord van Thames Valley Window Company
Thanks for your lovely review.I will pass your comments onto the team
Great family run and owned business - super high quality and great service
We had a really great experience with Thames Valley Windows. They are a family run and owned company and it really shows. Very thorough survey to make sure that everything was going to go smoothly. Really good communications about when our windows would be available, and planning ahead to the installation. The installation itself was so clean - not a speck of anything left, and other than the fact that they were brand spanking new, you couldn't tell that the windows had just been put in and old ones ripped out.
6 januari 2022
Review zonder uitnodiging
Antwoord van Thames Valley Window Company
Thanks for your glowing review. I will pass your comments onto the team.
Antwoord van Thames Valley Window Company
Thanks for your lovely review.I will pass your comments onto the team
Excellent profesional service by…
Excellent professional service by experienced and understanding installers.
Two extremely large gallery windows were removed and replaced in a very old 150 year house.
13 december 2021
Antwoord van Thames Valley Window Company
Thanks Mr Singleton for your kind words which I have passed onto the team.
The whole experience of working with…
The whole experience of working with Thames Valley Windows was excellent. The workers who fitted our windows were thorough, thoughtful and respectful.
They did a really good job. Big thank you.
6 december 2021
Antwoord van Thames Valley Window Company
Thanks for your glowing review. I will pass your comments onto the team.
Outside Office Project
Very happy with the industrial style window and doors fitted to my new outside office - great environment and smooth service.
26 november 2021
Review zonder uitnodiging
Antwoord van Thames Valley Window Company
Thanks for your lovely review.I will pass your comments onto the team
Had a great experience with Thames…
Had a great experience with Thames Valley Window Company , they did what they promised to do and the result is 1st class !!!
24 november 2021
Review zonder uitnodiging
Antwoord van Thames Valley Window Company
Thanks Robert for your kind words which I have passed onto the team.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.