Twiddy & Company Reviews 1.294

They deserve the Wall of Shame for how they treated guests during Covid. Will never use again. Have trusted them for over 20 years. No more. Don’t use them. When the going gets tough, they screw everyone.

Twiddy is refusing to change their cancellation policy for upcoming rentals in OBX, despite being in midst of a panendemic. Both my husband and I have been placed on furlough with NO inclome for the last 4 weeks. Sill Twiddy is forcing us to pay IN FULL for a vacation that we cannot use. We were forced to use our PTO (paid time off) for the first two weeks we were not able to work due to COVID, so now we don't even have the option of using the rental. We're all taking a financial hit; it looks like Twiddy is willing to risk the spread of a highly contagious disease in order for them to stay as solvent as possible during a time of crisis. I'm entirely willing to take a gift certificate for a future rental, pay a cancellation fee; but they are insisting that unless they can re rent it, we are "stuck" with the rental for May 16th, the first week the outer banks is reopened. Bottom line is their dollar I guess. How sad.
Love the disclaimer that they can't promise that we won't contract the virus during our stay in their rental.
This is ridiculus. I had a rental scheduled thru VRBO earlier in this covid crisis/ they gave me a FULL REFUND./ Guess who I will be renting from in the future.

Cant recommend Twiddy enough! Especially Stacy Chisholm and Pam Geyer! Stacy is amazing with event rentals. I have had an amazing experience with the Twiddy team despite Covid 19 and will be booking a future vacation with them!

Wonderful place for a vacation and Twiddy is a great realtor!

Twiddy is refusing to change their cancellation policy for upcoming rentals in OBX, despite being in midst of a panendemic. NC closed it state park and facilities today, and the US has advised a ban on gatherings over 10 people. Movies, restaurants, etc are being forced to close to in house services state by state. We're all taking a financial hit; it looks like Twiddy is willing to risk the spread of a highly contagious disease in order for them to stay as solvent as possible during a time of crisis. I'm entirely willing to take a gift certificate for a future rental, pay a cancellation fee; but they are insisting that unless they can re rent it, we are "stuck" with the rental for early April. So they're either going to encourage a family to travel during a time of national health crisis, or try to entice someone else to do so. Bottom line is their dollar I guess. How sad.

My husband & I have been returning to the Outer Banks for many years, to the same home. Twiddy has always shown the highest level of care to whatever we needed during the times we stay. That makes our stay very enjoyable, with less worry, it truly is a vacation time.
We gladly give them a 5 star rating, they deserve nothing less. I can highly recommend using Twiddy & Company for your Outer Banks needs, because those needs will be met.

Twiddy has always been a very warm, friendly family oriented company to work with. That respond quickly to take care of any problems that arise and resolve the issue. Love arriving and being welcomed at their office every September 👍💕

Thank you, Twiddy, you do great job.

We LOVE Twiddy & Company!! We have worked with them for over 25 years, renting a vacation home for the week. They are fantastic!! The homes are always clean and ready for the week, and the staff is super friendly and responsive. Any maintenance issues we discover are quickly and efficiently resolved. We HIGHLY recommend Twiddy & Company, and look forward to our beach trip again in the Summer!!

We have always had a good experience with Twiddy & Company, right there to address any of your needs or concerns. Their employees always have a smile and a kind word, this is true with office and maintenance employees alike.

We have rented vacation homes for 20 years in the Outer Banks and have not always used Twiddy and each time we didn't we had issues. I find that you get the best bang for your buck with Twiddy. I like the fact you can bring your pet with no extra charge to homes that do allow dogs. If you have a maintenance issue it is quickly resolved. They have an excellent all around staff.

I always use twiddy when going to the outer banks. they have been great to us. Even when we had troubles with a broken oven door. They had it fixed by the next day.

We've had a wonderful experience dealing with Twiddy. This the 3rd house and this will be our 7th summer. We've had to find bigger homes as our grandkids have grown and we needed more rooms. You helped us find the bigger houses and in different months as our vacation times changed. The office staff has always been very friendly and helpful. Also anytime we needed something fixed at the house or needed the pool cleaned, the workers were fast and capable. We're hoping to continue reserving with Twiddy for a long time.

We have been renting from Twiddy for years and have always had a great experience. We tend to stick with the same home but in 2020 will try one which will accomodate us better. We cant wait for our Twiddy welcome this year!

We have been renting in the Outer Banks from Twiddy for many, many years. They are THE BEST!!

We've never had a bad experience with Twiddy. I also look at prices from other rental companies every year and Twiddy always has the best prices for the house size and amenities we're looking for.

I always have a fantastic experience with Twiddy. I will continue to do business with them year after year!

Always responsive to questions and requests before, during, and after our rental week.