TYLER & TYLER Reviews 213

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Easy website to navigate, easy to order, product of excellent quality, exactly as shown/described as described, and manufactured in the UK by a British family run company. Fast delivery. What's not t... Toon meer

Beoordeeld met 5 van de 5 sterren

Purchased a leather wallet. Really appreciated the classic design, but with the option of boldness. Although I didn't go for the small enamel badge (the negroni was tempting), I opted for the bold... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Great product, delivery time was problematic though. I paid for express/next day delivery on Friday 1.30pm as T & T requested on their website, and the 2 belts didn't arrive until Tuesday late morning... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Have purchased from Tyler & Tyler on a few occasions now - lapel pins and cufflinks. Purchases always arrive promptly and safely to my home in Australia, and are always wonderfully finished and beaut... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Winkel in modeaccessoires

Geschreven door het bedrijf

TYLER & TYLER comes from the stable of a British family-controlled Birmingham based manufacturing company that have been making men’s fashion accessories for some of the UK’s leading Fashion Designers since 1969. The company itself has actually been e...


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

213 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

EXCELLENT ALL ROUND

Easy website to navigate, easy to order, product of excellent quality, exactly as shown/described as described, and manufactured in the UK by a British family run company. Fast delivery. What's not to like?
EXCELLENT

12 mei 2026
Beoordeeld met 5 van de 5 sterren

Quality products from an independent business

Purchased a leather wallet. Really appreciated the classic design, but with the option of boldness. Although I didn't go for the small enamel badge (the negroni was tempting), I opted for the bold colour design. Outwardly it's classic brown, inside I went for yellow. It looks fantastic and the quality is excellent.

For the quality you get the pricing is good. I'd benchmarked against the offerings from John Lewis and you get a better deal from Tyler & Tyler.

Lots of other quality accessories available. Highly recommended.

30 januari 2026
Review zonder uitnodiging
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Antwoord van TYLER & TYLER

Thank you for your fantastic review! Delighted to hear that you are so pleased with your wallet. Enjoy! Best wishes Team TYLER & TYLER

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, fast delivery

17 februari 2026
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Antwoord van TYLER & TYLER

Thank you for your kind review. Best wishes Team TYLER & TYLER

Beoordeeld met 5 van de 5 sterren

Very beautiful cufflinks

Very beautiful cufflinks ! But exorbitant customs fees for a purchase made in France...

17 februari 2026
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Antwoord van TYLER & TYLER

Thank you for your kind words - we are delighted to hear you are pleased with your cufflinks. Sadly, it is out of our control what customs/duties are imposed by other countries. Best wishes Team TYLER & TYLER

Beoordeeld met 5 van de 5 sterren

Lovely card holder

Lovely card holder.
Sent via UPS who lost it.
I chased up with Tyler & Tyler and a new one arrived 2 days later. Great service and quality product.

20 januari 2026
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Antwoord van TYLER & TYLER

Thank you for your kind reviews. Pleased we got your order sorted! Best wishes Team TYLER & TYLER

Beoordeeld met 5 van de 5 sterren

Substantial

Substantial, well made belt and tie, carefully packed and sent without a problem

21 november 2025
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Antwoord van TYLER & TYLER

Thank you for your lovely review. We look forward to welcoming you back to our webstore again soon.

Beoordeeld met 1 van de 5 sterren

I paid the delivery in France

I paid the delivery in France. Then before receiving the belts, i have to pay a custom tax : 42 €. It's too much. I'm not happy at all. It's robbery.

5 november 2025
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Antwoord van TYLER & TYLER

It clearly states on every product page on our webstore and on our delivery terms page “Please Note it is the customers’ responsibility to cover any duties and fees levied by their own country”. We are sorry to hear that you are unhappy, but it is completely out of our control what French Authorities wish to charge you. To state robbery in your review and give us 1 star is unfair when our webstore is very transparent about such matters.

Beoordeeld met 5 van de 5 sterren

I really like quality of leather and…

I really like quality of leather and overall finish of my wallet. But its pockets are too small. Cards are not going in and out easily. I doubt it was measured and tested.

6 oktober 2025
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Antwoord van TYLER & TYLER

Thank you for your review. We are pleased to hear that you are happy with the quality. We have been using the same leather cutting tools on our leather wallets since 2014. This ensures that all our wallets are identical in production. We have sold tens of thousands of wallets during this time and no one has ever had an issue with the card pocket size. All our products are tried and tested. If the pockets were too loose the cards would fall out. You will find with use the leather will stretch slightly once it is accustomed to how many cards you put in and removal will become easier without them falling out.

Beoordeeld met 1 van de 5 sterren

Item never arrived

Item never arrived despite an email saying it was delivered and no one seems to know why! This was a birthday present and I’m now told item is now out of stock so I can’t reorder only get a refund which would probably take ages to be processed!! First time of using this company…….and the last!!

11 juli 2025
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Antwoord van TYLER & TYLER

Hi Ian,

We are extremely saddened at the review you have left us.

You will have received the trust pilot review invite email automatically as our website shares information with UPS which shows your order as delivered.

We have acted honourably – your order was fulfilled by us in good faith.

The issue is the error of our courier which we are trying to sort out for you.

Your purchase was from our stock clearance sale and the belt had a 40% price reduction on it. We offered you an immediate refund or a replacement belt for the full price belts in our current collection at £45.00 and to send it on next day delivery service on 22/7/25 - something that you fail to mention in your review.

You chose not to accept our offer and asked us to investigate the issue with our courier which we are still in the process of doing.

We are a small family business and we have worked extremely hard to build our excellent trust pilot score and a 1 star review for something which we are trying to rectify for you is quite unfair. You have actually lowered our score.

We have issued you with a refund. The monies should be back on your payment card within the next couple of working days.

Best wishes

Team TYLER & TYLER

Beoordeeld met 4 van de 5 sterren

i havent recieved the item yet

I was very happy with the belt and the discount.

22 juli 2025
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Antwoord van TYLER & TYLER

We are pleased to hear you received your belt safely and that you are happy with it.

Best wishes

Team TYLER & TYLER

Beoordeeld met 5 van de 5 sterren

Exceptional quality products

Exceptional quality products. Feels good to be supporting a British artisans.

1 juli 2025
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Antwoord van TYLER & TYLER

Thank you for your kind review and for your support!

Best wishes

Team TYLER & TYLER

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