My experience with Tyro has been very positive. What made the experience great is how easy and reliable their payment system is. The setup process was simple, and the EFTPOS machine works smoothly wi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Fast, reliable EFTPOS = less stress. When it's busy, Tyro works and reliable. Transactions are quick, deposits are predictable, and that reliability builds trust fast. Clear pricing without the... Toon meer
Bedrijf heeft geantwoord
I’ve rated Tyro 5 stars before, and after taking another loan with them, I can confidently say they still deserve it. The best part for me is the smooth process — quick turnaround, straightforward pap... Toon meer
Bedrijf heeft geantwoord
I would give zero stars if I could. These guys are a disgrace of an organisation and I will be reporting them to ACCC, ASIC and the like. Happily take your money on time everytime but when you cance... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Eftpos-apparatuur leverancier
- Business to Business-service
- Betalingspasverwerker
- E-commerceplatform
- Betalingsdienst
Over Tyro
Geschreven door het bedrijf
At Tyro, we’re into business big time.
Through our integrated payments, banking, and lending solutions, we’re here to ensure that nothing stands in the way of Aussie business success.
With a team of more than 600 dedicated staff nationally, we’re powering more than 68,000 businesses and counting. Our innovative products integrate with over 330 partners in hospitality, retail, health and services.
But that’s not all. With over 21 years' experience under our belt, we know what it takes to build something great. That is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers.
So they can get back to what they do best, running their business.
Our payments promise
Take payments anytime, anywhere
Our EFTPOS solutions are designed to make payments fast, secure, and easy.
With no lock-in contract, seamless POS integration, and Aussie support available 7 days a week.
Contactgegevens
2000, Sydney, Australië
- 1300 008 976
- cs@tyro.com
- tyro.com
4,5
Uitstekend
527 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Hi guys my experience with this company…very bad
Hi guys my experience with this company very very bad they are very not honest and they are not professional I try their product is very bad. It’s not useful. It’s complicated and they don’t put the exact money in all transactions. They keep on taking money out of you and out of the customer, they deduct $1000 And they said they’re gonna to give it to me back as soon as I give them back their machine I sent their machine back. I rang them five times different occasions they said yeah they gonna processing it. They never did and they stole $1000 off me. My advice do not ever use this company. They are thieves. Very bad company. thank you. Please be very careful. Don’t use this company. Maan suliman 0405191169
25 februari 2025
Review zonder uitnodiging
Antwoord van Tyro
Dear Maan/Karoleen, we are terribly sorry about your experience and would love the opportunity to look further into it. Please provide your company ABN or best email address so we can find you in our system and make contact as soon as possible. -Juliette
Antwoord van Tyro
Thank you for sharing your experience with us, Gursevak! -Juliette
Terrible
Use to be best in the industry. now abysmal service. no response to emails. phone line not even functioning.
1 juli 2025
Antwoord van Tyro
Dear merchant, we are sorry to hear about your experience. We'd love the change to have a further look into it. Please provide your MID or ABN so we can assist. -Juliette
Antwoord van Tyro
Thank you for your feedback, Ahmed! -Juliette
Stressful in getting help
Extremely stressful when we couldn't get help quick enough when we needed support when the tyro went down and customers couldn't use eftpos. Staff were not confident in explaining the directions clearly to fix problems.
5 juli 2024
Antwoord van Tyro
Hi Erica, I understand someone has been in contact to help resolve this issue. If you feel this has not yet been resolved, please provide your Merchant ID so we can look into this further and ensure you’re up and running again. - Angela
I had good experience with Tyro who…
I had good experience with Tyro who knows what you want and what you need with very professional
1 juli 2025
Antwoord van Tyro
Hi Frank, thanks for the taking the time to leave a review. We're thrilled to hear Tyro is ticking the right boxes for your business! - Angela
Antwoord van Tyro
Thank you for taking the time to leave us a 5-star review, Paul -Juliette
Can’t beat Tyro!
1 juli 2025
Antwoord van Tyro
Thank you for taking the time to leave us a review, Jason! -Juliette
service and communication through our…
service and communication through our loan process was unreal.
great work team
1 juli 2025
Antwoord van Tyro
We are thrilled to hear your feedback about our Lending process! -Juliette
I lost $40 because of low performing…
I lost $40 because of low performing and non reliable app
1 juli 2025
Antwoord van Tyro
Dear Mitkumar, we are sorry to hear about your financial loss. We can see that our Customer Support has passed your feedback on to the appropriate teams. Please reply to the feedback email or contact us on 1300 008 976 should you wish to discuss this further. -Juliette
Antwoord van Tyro
Dear merchant, thank you for taking the time to leave us a review :) -Juliette
Great service 🐕🦺🐕🦺
1 juli 2025
Antwoord van Tyro
Dear merchant, thank you for taking the time to leave us a review :) -Juliette
They have amazing service in every way…
They have amazing service in every way the customer service when u call them they are very helpful and respectful and tyro business loan very quick you will get the funds in the same minute
Thank you Tyro for your help
1 juli 2025
Antwoord van Tyro
Thank you for this amazing feedback! We are thrilled to hear about your experience with our services and products. -Juliette
I WOULD NOT RELY ON TYRO
WE PUT IN FOR A LOAN AND WE HAVE HAD 2 LOANS BEFORE AND ALL PAID FOR IN VERY GOOD TIME BUT ONCE I PUT MY PARTNERS NAME IN THE BUSINESS TYRO WOULD NOT HALP US ANY MORE AND WE WHERE STILL WAITING FOR SOMEONE TO CONTACT US SO NOW WE HAVE GONE OVER TO ZELLER NOW AS THE HAVE A DEDIT CARD , AND THERE SOFTWARE WILL WORK WITH OUR POS .
THE BUSINSS WE HAVE NOW THE FRIENDS HELPED US WITH MONEY TO GET THERE IS NOT WITH ALMOST $1M TURN OVER AND WE HAVE NOT DONE A FULL 12 MONTHS YET AND WE PAY ALL OUT SUPPLIERS BEFORE DELIVERY AND WE PAY ALL OUR OUTH BILL WEEKLY AND BRFORE THERE ARIVE AND WHEN THE MONTHLY BILL TURN UP, WE ARE ALWAYS IN CREADIT.
SO TYRO THANK YOU WE DID WITH OUT YOU AND NOW WE SAVE MONEY BY NOT GIVING YOU INTREST AND OUR FRIEND HAVE ALL BEEN PAID BACK
1 juli 2025
Antwoord van Tyro
Dear Kelvin, we are sorry to hear that your recent loan application has been declined, we understand that this may be disappointing and we do apologise for any inconvenience this matter has caused. Please rest assure that your feedback has been lodged with the relevant team. Should you wish to discuss this further, please reply to your latest complaint's email thread. -Juliette
Great response great answers will only…
Great response great answers will only deal with tyro
1 juli 2025
Antwoord van Tyro
Thank you for your review! -Juliette
Quick Reponse
1 juli 2025
Antwoord van Tyro
This is what it means to be into business big time! -Juliette
Customer Service staff who LISTEN…
Customer Service staff who really LISTEN to your needs, and are friendly as well as helpful. Very efficient and effective!!
1 juli 2025
Antwoord van Tyro
At Tyro we take your experience very seriously. Thank you for sharing your feedback :) -Juliette
Stoped using tyro as there customer…
Stoped using tyro as there customer service I so bad and hold your money hostage
Paid a $8000 dollar loan off and refused to give me another business loan moved to a competitor company and have been so happy with there customer service and loan department much better then tyro the joke of a company
1 juli 2025
Antwoord van Tyro
We are truly sorry about your experience and can ensure a feedback will be passed on to the appropriate teams. Should you wish to have it revised, please provide your Merchant ID or ABN and our Team will be in touch. -Juliette
Every thing and all staff have been…
Every thing and all staff have been very helpful for me starting up a new small business. It has helped relief a lot of stress
1 juli 2025
Antwoord van Tyro
We really appreciate you taking the time to leave us a review, Kalyani! -Juliette
Customer service not good
Communication not good, business loan not flexible, website does not contain all information
Thanks for the message from tyro team. Sounds like they want to hear from me but I have already contacted them. You also did not give me an option to contact you.
1 juli 2025
Antwoord van Tyro
Hi Adam, we apologise about your experience. Please provide your ABN or Merchant ID so our team can look into this further. -Juliette
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