ELEGOO UK Store Reviews 537

I have changed this review from 1 star to 5. My order initially never turned up . They used yodel , who are absolutely awful. It sat in the delivery depot for a week ( tracked) and was the. sent back to elegoo. Elegoo resolved this immediately by sending another printer using DPD who are an excellent delivery company. The printer arrived the next day. So far it is brilliant and my friends and family cant believe the quality of the printer you get for such a good price. I am very happy with the printer and really I.pressed with customer service

I recently purchased the Centauri Carbon 2 and have been really impressed with the printer, especially as it performs as well or better than some costing 3 times as much. I had a few small issues with it (as can be expected) and found the customer service very responsive. I would highly recommend their products and will buy again soon.

Always had great service and communication.

Ordered the new CC2 and was shocked when it arrived in the same week, great service.

Kept informed about my order well packaged and delivered wen expected

Great service. Quick delivery and excellent support from their customer service. Will use again.

First time of using Elegoo replacement parts. I am a new to 3d printing and totally amazed at the out of the box experience with Elegoo Centauri Carbon 3d printer. The issue arose due to my inability to check, monitor software, causing filament nozzle to drive into the magnetic plate, snapping the filament off.
Head over to the Elegoo spares page and ordered a replacement filament, late in the afternoon, past any packing or dispatching. Surprisingly, it was picked and dispatched that evening and was delivered, 48 hours later which was very impressive.
Back up printing the day it was delivered
MPC

Purchased a Centauri carbon
Great price
quick delivery
Awesome 3d printer

Shame the colour upgrade won't be coming for it though, disappointed about that, hence 4 instead of 5 stars

Bought a Neptune 4 Max and love it! Item arrived quickly along with all the extras I ordered too. Condition was perfect and it went together easily. Been printing from it ever since. I actually ended up buying a Saturn 4 16k with Mercury Plus v3.0 shortly afterwards and the experience was just as good (despite courier mix up but that was not Elegoo's fault). Have loved printing with them both and even had excellent support from Elegoo with a small part that was missing from the Mercury Plus v3.0, they instantly shipped out a replacement without question. Will be buying from Elegoo again when I fancy an upgrade in the future

Order was fine, delivery was quick, but that's where it went wrong. After sales is none existent. I have tried to contact them 4 times relating to advice needed and nothing. Very poor.

Quick delivery and very well packaged

Bought the centauri carbon2, first week of having it,as a beginner to 3D printing.easy to unbox,setup,and budget wise too,my first 3d print was the benchy and made a couple other things,only problem i had was trying to bind the printer to my phone,after turning it off over night and back on managed to sort that out, oh and thank you elegoo for the free gift the 2 reels of pla silk filament much appreciated

fast delivery and kept up to date via email and text. great product thanx

So easy and straightforward to use. Set up was easy and my son was printing some fun designs the same day.

Quick delivery, just three days. Well packaged. Easy to set up with included usb stick. Very first print worked fine and 4 times faster than old ender 3. Not so obvious how to link up with home wifi though.

Swift and efficient service. 3d printer received in great condition. Very well packaged with a Notification printed on the box to keep packaging in the event that a Return of product is necessary. Device works flawlessly out of the box. This is my 2nd Elegoo printer.

So simple to deal with. Rapidly resent out item after Yodel messed up the delivery. Parcel force delivery was sweet as a nut. Can't recommend enough

I’ve just bought the Elegoo Centauri Carbon, my first 3d printer. I’d been delaying the purchase of a 3D printer until they were more affordable. This printer has performed brilliantly straight out the box, even for a 70 year old grandma.

Unfortunately my delivery was by Yodel, so it was left outside in the rain, in full view of any passers by, with no notification it had arrived.

Quick delivery and quality products. Will continue to order from ELEGOO UK.

Great item Great price and good delivery