ELEGOO UK Store Reviews 537

Packaging was excellent secure fast delivery loved the printer and the quality price was excellent from black Friday deal

I bought this Centauri Carbon as a second printer as the price was just so good. Well it's now in prime position and is far superior to my Flashforge Adv pro.
Out of the box it was up and running in seconds - flawless prints that simply blow the other printer out of the water.
Great build qulaity and superb 1st layers - some stunning prints without any real tweaks.
I am considering buying another as it's simply great value for money.

I have not received my order, a Neptune 4 PLus 3D printer.
I also purchased the worry free purchase for an extra £5.19 so that "Seal" would handle any delivery problems
They are terrible. The live chat doesnt work as needed. They prompt me with a button that should allow me to request a refund. The button does nothing and I'm in a loop where the live agent is telling me they have refreshed the form and it should work.

I have had no updates from the vendor or the carrier or seal. Complete load of dog log.

Elegoo gave a response below saying they resolved the issue. They did not.
I took to social media and got Seal to reimburse me and then I ordered from Amazon and my order arrived within 2 days.

Bought as a gift, but delivery was very quick and there were regular delivery updates- very happy with service

I finally decided to tak ethe plunge and order a Mars 5 printer and cure station plus 1Kg of water washable resin.
The delivery came earlier than I expected. I was able to track the parcels easily. Yodel's tracking was easy to use.
Well done ELEGOO!
This is a Christmas present, so I am not allowed (!) to actually use it until then. However, I unpacked the boxes to ensure everything was there. It was.
The packaging is strong and protected all the items well.
I like the fact that ELEGOO recommend that you keep the packaging for 30 days, in case of the need to return anything, if faulty.

Ordered a few times from here and they always dispatch very quickly. The pro filament range has been great so far after going through a number of filament reels and using different materials.

Absolutely excellent! Quickly delivered and amazingly packaged!

Without any explanation, the delivery company returned 1 of 2 parcels back to Elegoo. The response from Elegoo customer support was quick, and the parcel was re-despatched the very next day. Can't say anything about the goods, but the customer service deserves 5*

The equipment is high quality and value for money and worth every penny. Easy to use and being self calibrating make it very easy to use. Would certainly recommend it.

worked well with default settings straight out of the box !

Arrived quickly, very easy to set up. Printing within half an hour. No hassle at all.

The lego that was supposed to arrive didn't arrive, it was written that it would arrive later, it wasn't paid, the money was debited from my account

Easy set up and great prints. Was recommended to buy one by people who work with 3D printers and can say I've been impressed

This is my second Mars 5 Ultra 9k and I am very pleased with it. It worked straight from the box. There is nothing wrong with first one but I need to batch print chassis for 009 model railways so buying a second one on black Friday was too good an opportunity to pass. It also gives me flexibility to try different resins.

Super fast delivery and very well package. The printer it's self is amazing as it fit's nicely into the space i have. Also no messing about with leveling or heavy build plate which is a blessing. Prints like a dream. Overall a+

Great printer. Very big ! My first 3D printer an I’m not disappointed. It does take a bit of time calibrating. I recommend doing the whole process twice or maybe 3 times when you first set up as this is crucial for good prints. After that my prints are amazing.

No matter what I order, I receive it on time in excellent condition. Their products are good for me, and they are doing the job perfectly.

All OK.
Delivery really quick and in perfect condition. Devices working fine.

Good clear communications, quick delivery arrived safely and as expected.

Great product excellent support.