You can only reach customer service by email. They have replied, but just keep telling me to wait longer! I'm now having to order from elsewhere. Don't bother!
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Lees wat reviewers zeggen
Ordered an aluminium print, received damaged. I've tried continually to reach out to this company, by email, contact form and phone. Neither tickets from email or their contact form have had a respo... Toon meer
Terrible service they won't answer emails have taken my money hand closed the site! I've had no photos no refund and you cannot contact anyone online via email or phone or help desk nothing. Now I've... Toon meer
Ordered four copies of A4 photo books. One arrived with scratched front cover. Another one had photo default, added some random dodts and the final two had creased corners so overall not great at all,... Toon meer
Bedrijfsgegevens
Over Foto.com United Kingdom
Informatie afkomstig van verschillende externe bronnen
Foto.com France
Foto.com Nederland
Foto.com Belgium
Foto.com Denmark
Foto.com UK
Foto.com Deutschland
Foto.com is a customer friendly website where you can print your digital photos. Create your personalised photo book and get it delivered directly to your door! Offering a photo album is the best way to concretize and share your memories with your family! Set your imagination free and build your own personalised photo products with your best memories! Foto.com - Print your Emotions
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Dreadful quality
My photos were dreadful! All were very dark and went straight in the bin. I contacted Foto who suggested I reorder, pay, and then claim back the money. They blamed auto photo enhancement for the appalling quality. Needless to say, I didn’t bother reordering, I will go to my local Timpsons instead.
It is always a good service
It is always a good service. The only problem is the time it takes in the post. Not sure where it’s sent from.
don’t trust
I used it twice, 1st time 2 weeks delay, 2nd time after 1 month I still don’t know where my order is. I contacted them so many times. Their phone number doesn’t work, they don’t have another line to call. I wrote many emails and they haven’t been able to track my order to know where it has been sent. They don’t give you also an estimated Delivery date which Should be have been provided as a professional service. Never again.
Excellent
I loved the excellent photos I will reveal more thanks
Very good work quality
Very good work quality. Beautiful album in a stiff cover.
It looks professional like a book - album.
And a beautiful gift for a loved one.
Quick lead time and delivery. I received the album ahead of time.
I recommend the company and I will continue to use its service.
Thank you.
This is the 12th prestige 30x30 book
This is the 12th prestige 30x30 photo-book I’ve had from Foto.com. I do 1a year plus in betweens for big holidays. I’m never disappointed by the quality of the product, it is very easy to produce a very professional looking product.
They are always quick with production but this time there was an unusual delay in the delivery. Maybe it was due to the imminent Brexit as they are printed on the continent.
I always review them here after each book an always give glowing comments. Well done Foto.com
A good experience.
I placed this order on 10/12/19 and it…
I placed this order on 10/12/19 and it didn't ship until 13/01/20 - 5 weeks for delivery of some simple A3 prints is not acceptable.
This has to be the worst site on the…
This has to be the worst site on the internet! You can't even create an account with them...They send you around in circles and even when you come to order after spending hours trying to figure out the editing system, you are blocked as there is NO way of adding a payment option. Used to use these quite a lot but NEVER AGAIN!!!
Très bon produit
poor service
After a week i am still waiting for the photos to be delivered....bad advertising...the photos seem to come from france/belgium....make clear that you are not an uk based company and it takes 2 weeks for a standard delivery....tracking also not possible as all the links provided in the emails are not accessible
I ordered photos more on the 7th of…
I ordered photos more on the 7th of November. Just got an email to review the photos even though I have not received them.
All the pages to leave a comment or track the photos are not working!
My package number is 25001401.
This was my second order and all goid
This was my second order and all went well. I was also impressed by how hard Foto worked to correct the problems with my first order.
Grande résolution
Grande résolution. Excellent délai de livraison. J'ai adoré mes photos et les recommande. Je les ai tous aimés. Merci pour l'affection.
Absolutely Awful service!!!!!avoid this…
Absolutely Awful service!!!!!avoid this company like the plague unless you don’t mind being ignored or actually receiving your items! Purchased a desk calendar 12 days ago for a colleagues leaving present (which was last night) the website says Maximum 3 days processing and 5 days delivery! Which should have been received well in time.....still showing as processing. Messages and emails all sent over the course of the last 4 days panicking as our main office gift had not arrived and at £19.50 for a calendar with £7 postage should have been here! Bitterly disappointed they have closed and ignored messages, emails and PMs. No calendar. No contact. I have no choice to cancel my card purchase. So UK customers seriously consider using another company that actually delivers and is uk based as you get NO customer service
Actually very disappointed with the…
Actually very disappointed with the Premium prints. Needed my headshots for an audition but I can't even use them as they are blurry, the skin tone looks washed and the result is a complete different picture to the original, to the point that I won't be able to use them and have to urgently print somewhere else. Had used the service before, but this time I can't believe how bad they look.
Very good quality photos but arrived…
Very good quality photos but arrived quite a long time after I placed my order.
Birthday and family photos
I was very pleased with the quality of my photos and the speed with which they were one and posted back to me
Photos are not delivery
wait for two weeks on my photos which should have a delivery time of 2-3 days
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