Very disappointing experience. I purchased this outfit as an Eid gift, and unfortunately, it turned out to be of extremely poor quality. Upon first use, black fibers started coming out of the f... Toon meer
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Lees wat reviewers zeggen
Hey I am Usman Virk I was visit today Junaid Jamshed Shop in Greenstreet I want to buy a dress, my wife it’s very good experience Muaaz is very kind He was help me to find a size. He’s very... Toon meer
One of my outfits had a tear in the fabric and I contacted customer services and they did not reply. Hi, thank you for replying to this review, I did not receive an email so maybe it went into sp... Toon meer
Bedrijf heeft geantwoord
Went to the Ilford Lane branch last week. Needed x3 waist jackets served by Nida who advised accordingly and very professionally. Excellent Customer Service would definitely go back there!!!! Than... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
J. was established in 2002 with a unique philosophy to revive the country's cultural heritage and make Shalwar Kameez; the popular wear, and soon became one of the most famous and recognizable clothing brands in South East Asia. It expanded its store network to 100+ outlets nationwide. J. has further expanded globally by opening 20 outlets in the UK, Australia, Canada, New Zealand, UAE, Qatar, to name a few. We pride ourselves on being a complete apparel brand that deals in eastern wear, perfumes, footwear and accessories for women and men of all ages. We work in different categories and textures like silk, chiffon, cotton, cambric, lawn and fabrics that suit the season. Our clothing line reflects current fashion trends with modest detailing. Designs are inspired from Renaissance, Aztec, Fusion, Arabian and other aesthetics. From the humble beginnings of a brand that believed in being Soully East, we have moved forward with more decorative touches to our portfolio and have strung together a loyal base of customers all over the world.
Contactgegevens
Verenigd Koninkrijk
- uk.junaidjamshed.com
4,0
Goed
480 reviews
Heeft 64% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Thank you for ask feed back yes when…
Thank you for ask feed back yes when ever I bought the items are perfectly right in size and also price aswell overall love your clothing thank you
14 januari 2026
Antwoord van J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Despatched and arrived quiet the…
Despatched and arrived quicker than expected. Items quality excellent, were comfortable and looked simple but elegant when my husband wore it.
21 januari 2026
Antwoord van J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Antwoord van J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave a review.
We are committed to providing the best possible service and truly value feedback from our customers. We sincerely apologise for any inconvenience you’ve experienced and appreciate your patience and understanding.
Please know that we are doing everything we can to improve and ensure a better experience for all our customers.
If you need further assistance, feel free to reach out to us at customerservice@janan.co.uk or call us on 01274 505050. We’ll do our best to resolve the issue as quickly as possible.
Kind regards,
J.junaid jamshed
Good experience
No delays, good quality, items received in good time, decent packaging but could be a bit better, no issues with products being in stock or not. Items had a 'nala' each which was really nice. I have shopped in JJ store in the past and had to ask for a nala, which was relunctantly given at the time. I received updates on my package.
15 januari 2026
Antwoord van J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Antwoord van J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are pleased to hear that you are happy with our service and the quality we offer. We will take your feedback into consideration. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
It’s always been pleasure to shop at…
It’s always been pleasure to shop at JANAN everything is so smooth and peaceful the variety and quality of all of their stuff is awesome their customer service team is also very helpful and efficient we just can’t stop ourselves to do more and more shopping
15 januari 2026
Antwoord van J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Excellent fabric
Excellent fabric. The product arrived as it was in the pictures online
14 januari 2026
Antwoord van J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
I emailed 3 weeks ago to exchange for a…
I emailed 3 weeks ago to exchange for a bigger size still no reply
14 januari 2026
Antwoord van J. Junaid Jamshed by Janan
Thank you for taking the time to give us your feedback. I am sorry to hear that your recent Shopping experience with us was not completely satisfactory, at Janan we strive for excellence in customer service and your feedback is extremely valued.
We did email you back on the same day with the complete exchange procedure, However unfortunately the email bounced back.
We would request you kindly to send us an email at customerservice@janan.co.uk so that we can assist you for an exchange procedure.
Kind Regards,
Janan Customer Services
Antwoord van J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Antwoord van J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
The sizes were not as described
The sizes were not as described. Too much hassle to change as company doesn't allow for items to be taken to shops, but has to be done through post. Wouldn't have ordered items if I knew I can't return or exchange at shops. You have to pay for postage to return items. Won't ever order from this place again.
12 januari 2026
Antwoord van J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave a review.
We are committed to providing the best possible service and truly value feedback from our customers. We sincerely apologise for any inconvenience you’ve experienced and appreciate your patience and understanding.
Please know that we are doing everything we can to improve and ensure a better experience for all our customers.
Please contact us so we can send you a return label so you can return the item back to us without having to pay any returning fee.
If you need further assistance, feel free to reach out to us at customerservice@janan.co.uk or call us on 01274 505050. We’ll do our best to resolve the issue as quickly as possible.
Kind regards,
J.junaid jamshed
Antwoord van J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Amazing experience and the clothes are…
Amazing experience and the clothes are best in class.
3 januari 2026
Antwoord van J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
I'm happy to shopping from here.
I'm happy to shopping from here . The dresses very nice and quality also good . If possible make same punjabi for father's and sons .
9 januari 2026
Antwoord van J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Antwoord van J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Poor customer support service
I have all the email screen shots that I have sent multiple times, and also did the calls multiple times but no one pickup the call. I recently three ordered full shalwar and kameez and it shows in the picture full shalwar and kameez, and again I receive only kameez. This is very frustrating and disappointed for me. Very poor customer support.
23 januari 2026
Review zonder uitnodiging
Antwoord van J. Junaid Jamshed by Janan
Hi,
Thank you for your review.
We always strive to provide the best possible service and we truly value our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue as we cannot see your order details.
Can you please email customerservice@janan.co.uk or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
Janan
They send me wrong order
They send me wrong order. After emailing them, I got no response again...
9 januari 2026
Antwoord van J. Junaid Jamshed by Janan
Hi,
Thank you for your review.
We always strive to provide the best possible service and we truly value our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue as we sent a return label for you to send the wrong item back on 12th January, but we have checked, and you have not sent it back yet.
Can you please email customerservice@janan.co.uk or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
Janan
Antwoord van J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Antwoord van J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
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