It has been so easy to order a tailored outfit for my sons wedding. The instructions were so easy to follow. The wedding is not until December 21st 2027, but I fell in love with the outfit and I did n... Toon meer
Bedrijf heeft geantwoord
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The website offers a very large selection of dresses for all tastes and occasions. I really liked having so many options to choose from, from elegant styles to more simple ones, all well presented on... Toon meer
Bedrijf heeft geantwoord
Returning size that doesn't fit could be easier and an email the same day or within 24hrs would be great to know how to return for piece of mind im not paying double for a dress as original size didn'... Toon meer
Bedrijf heeft geantwoord
The designs are diverse and elegant. I literally found what I was looking for instantaneously from a wide range of stunning looks. The option for free tailoring is also great! Although I'm yet to rece... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Missacc, established in 2017, is an online boutique specializing in wedding and formal dresses. We are devoted to providing women with an endless variety of timeless gowns and dresses that make their formal and special occasions unforgettable. At Missacc, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process. We provide our customers with a wide range of high-quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses, and prom dresses will be presented to our customers with unique style, tailor-made design, and attentive service.
Contactgegevens
Verenigd Koninkrijk
- uk.missacc.com
4,8
Uitstekend
262 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Finally found what I was looking for
10 mei 2026
Review zonder uitnodiging
Antwoord van Missacc
So glad to hear that! Happy you found your perfect item 😊
Wonderful...want to buy all the dresses!
9 mei 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you so much for your lovely compliment! Really happy you like our dresses.
Returning size
Returning size that doesn't fit could be easier and an email the same day or within 24hrs would be great to know how to return for piece of mind im not paying double for a dress as original size didn't fit. Besides that very good, no problems.
8 mei 2026
Review zonder uitnodiging
Antwoord van Missacc
We apologize that the original size didn't fit well and the return process wasn't as easy as expected. We will improve our return services. Thank you for your honest feedback, we will do better.
Easy to use site
Easy to use site, refund process easily accessible. Will update when I receive my order.
8 mei 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you so much for your kind feedback!
Very efficient and very easy to use
7 mei 2026
Review zonder uitnodiging
Antwoord van Missacc
Really appreciate your positive review! It’s our great pleasure to bring you a simple and efficient shopping experience.
It was quick an easy and shows you…
It was quick an easy and shows you exactly how to measure correctly with the video
7 mei 2026
Review zonder uitnodiging
Antwoord van Missacc
We really appreciate your nice comment! Glad our video made measuring easy and straightforward for you.
Very easy to order
Very easy to order. Excited to see the items when they arrive.
6 mei 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you so much for your lovely feedback! We're thrilled to hear ordering was super easy for you. Hope you love your items once they arrive and we can't wait for you to receive your parcel 😊
It has been so easy to order a tailored…
It has been so easy to order a tailored outfit for my sons wedding. The instructions were so easy to follow. The wedding is not until December 21st 2027, but I fell in love with the outfit and I did not want to it to go off the website. There are such beautiful Mother of the Bride / Groom outfits in every colour imaginablex
5 mei 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you so much for your wonderful and heartfelt review! 😊
We are absolutely delighted to hear ordering your tailored outfit was seamless and our instructions were easy to follow.
It’s such a lovely choice you’ve made for your son’s wedding on December 21st, 2027. We totally understand you didn’t want to miss out on this beautiful outfit, and we truly appreciate your love for our Mother of the Bride/Groom collection.
Wishing you a magical and memorable wedding day!
Dress
Wide range of colours, good rating from other buyers, dress look stunning!
5 mei 2026
Review zonder uitnodiging
Antwoord van Missacc
We really appreciate your nice comment! Glad you love the color options and our stunning dress. 😊
Really easy to order
5 mei 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you so much for your kind feedback! We're glad to hear ordering was really easy for you. 😊
The dress was exactly what the picture…
The dress was exactly what the picture showed and more. Good quality material and very well made. I am very happy with my purchase. Have just ordered a 2nd dress.
4 mei 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you so much for your wonderful review! 😍
We’re thrilled the dress matched the picture perfectly, and you love the great quality and fine workmanship.
It makes us so happy to hear you’re satisfied and have ordered a second dress.
We can’t wait for you to receive your new dress and hope you will love it too!
Excellent service easy to use
3 mei 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you so much for your lovely feedback! We're delighted to hear you enjoyed our excellent service and easy-to-use website. 😊
Highly recommended
The website offers a very large selection of dresses for all tastes and occasions. I really liked having so many options to choose from, from elegant styles to more simple ones, all well presented on the website. The site is easy to navigate, and the product descriptions are clear. A very pleasant experience—highly recommended!
2 mei 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you so much for your wonderful and detailed review! 😊
We’re absolutely delighted that you enjoyed our wide selection of dresses for different tastes and occasions. It makes us happy to hear you like our elegant and simple styles, as well as our clear product presentations and descriptions.
We truly appreciate your kind words and recommendation. Hope we can serve you again soon!
Very easy to use the made to measure…
Very easy to use the made to measure option
2 mei 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you so much for your lovely feedback! 😊
We’re really glad to hear our made-to-measure option is easy to use for you. Your satisfaction is always our top priority, and we look forward to bringing you more nice custom outfits soon.
I found the wesite really useful and…
I found the wesite really useful and easy to use.
1 mei 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you so much for your lovely feedback! We’re delighted to hear you find our website useful and easy to navigate. We will keep working hard to bring you a better shopping experience.
Lovely cloths
Lovely cloths, choice of colours. Slight difficulty placing order
1 mei 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you so much for your kind compliment on our clothes and color selections! We’re sorry to hear you had a little trouble placing your order. Your feedback is greatly appreciated, and we’ll keep optimizing our ordering process for better experience.
Stressful and Misleading Return Experience
I feel very disappointed with my experience with Missacc. When I placed my order, I genuinely believed the shop was UK-based because of the way the website is presented. If I had known the order was coming from outside the UK/Europe, I would not have placed an order for this amount.
The whole return experience has been very stressful, frustrating, and unclear. I feel that important information about where the company is based, where the dress was being shipped from, and how returns/refunds are handled was not made clear enough before I placed my order.
Although the company later offered to waive some return-related fees, I was still not offered a full refund. I feel this is unfair because I believe the website gives the impression of being UK-based, which influenced my decision to purchase.
As a customer, I expected clear and transparent information before buying, especially regarding shipping, returns, and possible refund deductions. Instead, I feel misled and disappointed by the whole experience.
I would advise other customers to check very carefully where the company is actually based, where items are shipped from, and what refund deductions may apply before placing an order.
Very disappointing.
My order number is: MD266203910461509GB
8 april 2026
Review zonder uitnodiging
Antwoord van Missacc
We are truly sorry for the unpleasant shopping experience we have brought to you.
Could you please kindly share your order number with us? We will check your case carefully and assist you properly.
it was easy to use and gave excellent…
it was easy to use and gave excellent guidelines to measure exact for my fit.
30 april 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you so much for your wonderful review! We’re thrilled to hear our website is easy to use and our measuring guidelines helped you get the perfect fit. We really appreciate your kind support.
Went smoothly
Went smoothly. Looking forward to receiving the dress
30 april 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you for your lovely feedback! We're glad everything went smoothly for your order. We can't wait for you to receive and love your dress. Hope you have a wonderful shopping experience with us
Antwoord van Missacc
Thank you so much for your kind words! We are delighted you love the beautiful dress and find the price reasonable. Your support means a lot to us.
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