UKPaintball Reviews 

2.850
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very excited for our family outing. Lewis was very nice and helpful in helping me get our booking sorted. He provided flexibility and was understanding in giving me time to get through the entire fami... Toon meer

Beoordeeld met 5 van de 5 sterren

We had a great experience for my son’s birthday. The staff were patient and made my son’s bday experience an amazing one. All staff were incredibly helpful, professional but also personable, and went... Toon meer

Beoordeeld met 5 van de 5 sterren

I just want to take a moment and appreciate Andrew’s exceptional customer service. He was very helpful with the booking process, answered all my questions because I have two different age groups atten... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I received a voucher for a day of paintball from ukpaintball for my birthday. The service I received was amazing, the person I spoke to when I called to book the activity was very friendly and got my... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Paintballcentrum
  2. Paintball-winkel

Geschreven door het bedrijf

Play paintball games at the UK's leading paintballing company. Book online today & enjoy the ultimate paintballing experience with UK Paintball


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,7

Alle reviews

(2.850)

402 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Booking and Information

Made a quick call to Luis at Canterbury paintball, nice and easy clear information very helpful, been here before staff and marshalls were amazing highly recommend their location

15 september 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

A mixed day out

A mixed day out. The process of booking was straightforward, Andrew was helpful and they were proactive in making sure all booked in time. They were happy to answer questions.

Our session (South Manchester/Macclesfield), was mediocre. We were the 12:30pm to 3:30pm session. We arrived at 12:15, and given the disorganisation it took until 1:50pm/2pm until we actually went out. We were upsold the packs with upgraded guns and shields, but we were not proactively given shields, or the gloves. This cost us an extra £60 each.

There were about 40 people in total, three separate groups. We all thought we were waiting for each other, but instead we were all mixed up and put into groups with people we didn't know.

The games were good and up to a decent standard. However, the lack of kit such as decent quality overalls, or masks, made it very painful to play if you got hit on the head - which wasn't remotely discouraged.

There was no food on site, despite the fact we were texted the day before to tell us the food options. So, we were only able to purchase drinks. The food was cancelled as "it was wet", despite the fact there was no rainfall during the entire 5 hour window.

We were told we would get free paintballs if you left a "genuine and honest" review, so we did. That gives a very inflated review score for Google.

The main marshal was enthused about his job which was good and very engaged. There were two other assistants at each respawn base, they were miserable, especially the woman who would not speak and just shove a cloth at you sometimes. The other guy was fine. There was another marshal who seemed grumpy but was at least engaged in the day.

I don't think we'll go back again.

12 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We had a great experience for my son’s…

We had a great experience for my son’s birthday. The staff were patient and made my son’s bday experience an amazing one. All staff were incredibly helpful, professional but also personable, and went above and beyond.

5 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Family outing

Very excited for our family outing. Lewis was very nice and helpful in helping me get our booking sorted. He provided flexibility and was understanding in giving me time to get through the entire family to confirm the booking. He called back when he said he would, made the booking process easy when it came to it.

10 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great

Very clear instructions and support

7 september 2026
Logo UKPaintball

Antwoord van UKPaintball

Thanks for your feedback,

UKPaintball

Beoordeeld met 5 van de 5 sterren

Really easy booking experience

Really easy booking experience, everything really straight forward and great options! Everything very clear, can’t wait to go!!

7 september 2026
Logo UKPaintball

Antwoord van UKPaintball

Thanks for your feedback,

UKPaintball

Beoordeeld met 5 van de 5 sterren

Brilliant customer service

Haven’t had the actual paintball session yet but had to give a 5 star review now on the customer service pre booking. Absolutely amazing customer service. Andrew was brilliant, promptly, efficiently and kindly answering all questions.

4 september 2026
Review zonder uitnodiging
Logo UKPaintball

Antwoord van UKPaintball

Thanks for your feedback,

UKPaintball

Beoordeeld met 1 van de 5 sterren

I spent two much money not worth

I spent two much money on this.I didn’t know I had to buy separately paintball ammunition there was no any information about that and I spent another extra £150 and the entrance was £12

25 augustus 2026
Logo UKPaintball

Antwoord van UKPaintball

Hi Pawel,

Thank you for your feedback, 



We’re sorry to hear you felt we were only worthy of a 1 star review. 



We can see the booking was in for a Half Day Afternoon session on Sunday 30th August, and the booking was made through our UKPaintball website.



When the prices are quoted on the website, customers are advised that on this session players buy paintball as they go. With the prices for the different paintball bundles being displayed beneath this.

This information is then repeated on the booking confirmation email that customers are sent once their booking is confirmed. 



We hope that your group of 10 enjoyed their time in the games! 



UKPaintball

Beoordeeld met 5 van de 5 sterren

I received a voucher for a day of…

I received a voucher for a day of paintball from ukpaintball for my birthday. The service I received was amazing, the person I spoke to when I called to book the activity was very friendly and got my session booked within 10-15mins. I would highly recommend trying out ukpaintball and I will definitely be booking with them again in the future.

29 augustus 2026
Review zonder uitnodiging
Logo UKPaintball

Antwoord van UKPaintball

Thanks for your feedback,

UKPaintball

Beoordeeld met 5 van de 5 sterren

Fantastic assistance with our booking…

Fantastic assistance with our booking from Andrew. He patiently answered all my questions.
I absolutely love polite customer service.
My son is looking forward to his paintball Birthday party at Kidderminster venue on 26th September.

28 augustus 2026
Logo UKPaintball

Antwoord van UKPaintball

Thanks for your feedback,

UKPaintball

Beoordeeld met 5 van de 5 sterren

Great fun

Great fun, Nik from Gerard’s cross branch was very helpful and friendly.

20 augustus 2026
Logo UKPaintball

Antwoord van UKPaintball

Thanks for your feedback,

UKPaintball

Beoordeeld met 1 van de 5 sterren

Really bad.

Really bad.
Went for my daughters birthday had a mixture of children and adults.was put against a stag do who all swapped teams leaving the to shoot hell out of children.when my son questioned it(who is 11 by the was) was just told to just get on with it.h3 was rude.really bad dont bother with them if you have children.was told just to go then.bad bad avoid

29 augustus 2026
Review zonder uitnodiging
Logo UKPaintball

Antwoord van UKPaintball

Hi Emma,



Thanks for your feedback, 



We’re sorry to hear you felt we were only worthy of a 1 star review, 



Paintball is a fun sport, and we want players to enjoy their time during the sessions. Please could you drop us an email to customerservice@ukpaintball.co.uk so that we can get a bit more information about your experience and hopefully get this resolved for you. 



Thanks



UKPaintball

Beoordeeld met 5 van de 5 sterren

He was friendly and easy to talk to

He was friendly and easy to talk to. Made the process of booking easier and explained extra things like how many paintball he recommends us to get. In summary he provided great customer service

28 augustus 2026
Logo UKPaintball

Antwoord van UKPaintball

Thanks for your feedback,

UKPaintball

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